Pearson Nissan Of Ocala - Service Center

Service tech, very poor customer service. He lied about my truck being done then left me sitting there for 3 hours. I kept asking about time. I had to find my own ride home. Then the poor ser He lied about my truck being done then left me sitting there for 3 hours. I kept asking about time. I had to find my own ride home. Then the poor service continued with lack of communication. The service tech was talking to the wrong person with updates on my truck. Yes my experience was horrible More

My car was check out for my long drive to Savannah. I had an oil change & Tire rotation. They found out I needed a new serpentine belt (done). I was pleased & will be back again. I had an oil change & Tire rotation. They found out I needed a new serpentine belt (done). I was pleased & will be back again. More

Great service and great tech good support and review on my truck nice place to wait my truck nice place to wait More

No communication. Lack of concern. No where near thorough. 3 weeks my car had overheating issues and now my head gasket is blown. The professionals couldn't figure it Lack of concern. No where near thorough. 3 weeks my car had overheating issues and now my head gasket is blown. The professionals couldn't figure it out. The problem was rushed and not worked through properly. I spent almost 3 thousand dollars for No reason. I wish this experience on No one. More

Christina was polite, greeted me quickly and was able to get my car in and done faster than I had expected. I was able to do some quick shopping at Hobby Lobby and get on with my Saturday! get my car in and done faster than I had expected. I was able to do some quick shopping at Hobby Lobby and get on with my Saturday! More

It was trying for me at first but shortly after the right persons recused me and the friendly true workers came to me and assisted me and I was forever thankful. An excellent job of service was performed o persons recused me and the friendly true workers came to me and assisted me and I was forever thankful. An excellent job of service was performed on my car. I drove off in my car very satisfied More

Competent, knowledgeable and good attitude in helping customers. I was very pleased with the way the staff, especially the service manager, was responsive to my needs customers. I was very pleased with the way the staff, especially the service manager, was responsive to my needs More

The person know that I dealt with over there were the most polite very kind and very helpful people answered all my questions polite and courteous very nice experience most polite very kind and very helpful people answered all my questions polite and courteous very nice experience More

I was very pleased with the ease of making the appointment and the speed in which they got it done. Vanessa was very knowledgeable and will definitely use her and Pearson Nissan again. appointment and the speed in which they got it done. Vanessa was very knowledgeable and will definitely use her and Pearson Nissan again. More

Service dept: I was welcomed immediately! I was so well taken care of They addressed all my concerns and went above and beyond for me. I was in anc out in no time. I'm so grateful. Thank yo I was so well taken care of They addressed all my concerns and went above and beyond for me. I was in anc out in no time. I'm so grateful. Thank you! More