Pearson Nissan Of Ocala

Basically they got my information over the phone & never returned my calls. Shane wld tell me " speak with John Webb" of course when I call him he's "unavailable". So, I got the hint they didn't need nor wa returned my calls. Shane wld tell me " speak with John Webb" of course when I call him he's "unavailable". So, I got the hint they didn't need nor want my business. Even though I have $$ to put down. However, I wasn't going 2 discuss that w/ them over the phone. Tell me what you can do for me, i'll come down & we'll go from there. Neither one of them ever called me back. My experience is they determine what you are on paper & that's it. So, I went 2 gainesville gave them my down payment, received excellent service & now I have my Altima! So, they lost a sale but I guess neither Shane nor John really need sales. More

I went to Ocala Nissan to look at possibley getting a nice, used titan. They had a really nice used 06 on the lot. The salesman told me about the rebates nissan was giving ended up getting me a brand new nice, used titan. They had a really nice used 06 on the lot. The salesman told me about the rebates nissan was giving ended up getting me a brand new 2008 4wd titan for what they were asking for the 06! They were very friendly from the get go and offered me drinks and food. They also let me take the truck on a test drive by MYSELF which was a nice touch. I actually got to just drive the truck and enjoy it rather than listening to a salesman preaching to me the entire drive. By the time I signed everything it was late and their detailers ahd left for the evening so they filled the truck up with gas and told me to stop back anytime for my free detailing. I went in a week later and not only did they do an amazing job detailing the truck they filled it AGAIN with gas! Then about a month later they sent me a large tin full of roasted nuts and a thank you card telling me I could come in and get yet ANOTHER free tank of gas! I took it in with the low fuel light on and they filled it to the top. I got 3 free tanks of gas out of them and never had to ask for one. Excellent customer service even after the sale. Also their service dept. is top notch. Easy to get an appointment with and very quick with their service. I have also had to take my truck in for one warranty repair and they were great about it and did not haggle or try to "get out" of fixing the problem under warranty. They fixed it no questions asked like a dealership should do on a new vehicle. I would highly recommend Ocala Nissan to anybody. More

I dealt with Ocala Nissan when I bought my Titan, and it was by far the best "dealer" experience I've ever had. Tiffany Pendleton was my "internet contact" or salesperson, and Stephen Brower was the sales was by far the best "dealer" experience I've ever had. Tiffany Pendleton was my "internet contact" or salesperson, and Stephen Brower was the sales manager. They respected me enough to not play games, or waste my time. They gave me a good price without the tug-o-war, and BS that I've come to expect from new car dealers. Nissan makes a great product, and Ocala Nissan will treat you right. I would recommend them to anyone for a new Nissan or their selection of used cars. More

Salesperson had little knowledge of the product. Salesperson continued to add back items we had negotiated off the price. Re-did paperwork (3) times. F&I quoted one interest rate, let us drive the v Salesperson continued to add back items we had negotiated off the price. Re-did paperwork (3) times. F&I quoted one interest rate, let us drive the vehicle home, then stuck us with a higher rate. Dealer sold us an aftermarket warranty, which they now say is not valid for the first (30) days, even though the policy states the effecitive date is the sale date. Temporary tag has expired - can't get ahold of anyone in F&I to let me know when to expect our tag to be completed. Can't drive the unit because yemporary tag has expired. This is the only vehicle I have EVER purchased that the selling dealer did not clean up, remove window stickers, and fill with gas. I took it to the detail shop the day after we bought it, and had to buy gas within 3/10 of a mile of the dealership to avoid running out. More

Went looking for a car due to an auto accident through no fault of our own. We had to find a car quickly because of the rental car limits.<br>your dealership along with Poncho made the situation less stress fault of our own. We had to find a car quickly because of the rental car limits.<br>your dealership along with Poncho made the situation less stressful<br>He was very patient even though it took us two days to make up our<br>minds. Your finance person also was very thoughtful and patient. We are planning on returning in the near future to purchase a truck to replace the one we lost. All and all we were treated very well<br>We had visted other dearlerships in your area and can not say the same for them.<br><br>Thank You for such great service. Sally & Billy McCranie Crystal <br>River Florida More