Pearson Nissan Of Ocala

Friendly and professional The service area was clean and customer friendly. I was greeted by an attendant who checked me in and introduced me to Chuck the service writer, Chu The service area was clean and customer friendly. I was greeted by an attendant who checked me in and introduced me to Chuck the service writer, Chuck explained the process to me and took me to the witing area where there was coffeee and donuts... really nice. It took a little longer than I expected bit I was quite surprised when the car was cleaned inside and out and was ready to go. More

The best Alfred is the best service rep I have ever dealt with. Trust him completely. I won't go anywhere else as long as he is there. Alfred is the best service rep I have ever dealt with. Trust him completely. I won't go anywhere else as long as he is there. More

Great experience Everyone was friendly and very helpful. They always make you feel welcome and important. Place is amazing, would recommend it to family and friends. G Everyone was friendly and very helpful. They always make you feel welcome and important. Place is amazing, would recommend it to family and friends. Great staff. More

Excellent service Always a pleasure to visit this dealership for any reason and have no reluctance referring my friends for service and the purchase of a new or used ve Always a pleasure to visit this dealership for any reason and have no reluctance referring my friends for service and the purchase of a new or used vehicle. More

not satisfied i want a refund I came in for the 3rd time for engine light being on, I had the special $1,800.00 full insurance wrap package insurance on my 2016 Nissan Frontier I came in for the 3rd time for engine light being on, I had the special $1,800.00 full insurance wrap package insurance on my 2016 Nissan Frontier truck. They charged me $120.00 plus tax for them to turn off the engine light again. I was in the dealership for 3 hours. When Chuck came with the bill and told me that my charge was $120.00 plus tax because they had to reprogram the vehicle to correct the problem, I was shocked! NO ONE came and told me there was going to be a charge let alone a $120.00 charge. I was given NO Estimate, nor would I have given an Approval for a service that should have been covered under my Wrap insurance. That kind of repair should be covered, it is a malfunction. I just wanted to get out of there...went to the cashier paid a total of $134.82 and got a receipt. The receipt had no details on the repair work. Prior to leaving I spoke to Gary and Jim. When I got home Gary called to followed up with an explanation of the details and reason for the charge. He tried, it's just not sitting well with my spirit. I am requesting a full refund. More

Very good We have purchased three new vehicles from this dealership and have been very satisfied. People really seem to care! Waiting area is always very well m We have purchased three new vehicles from this dealership and have been very satisfied. People really seem to care! Waiting area is always very well maintained. More

Nice service Went in for routine oil changed. Had pleasant experience with service advisor. Felt like red carpet was rolled out. Felt price was fair but friend sug Went in for routine oil changed. Had pleasant experience with service advisor. Felt like red carpet was rolled out. Felt price was fair but friend suggested I try Walmart because their oil change prices are cheaper. More

this is nice guy the sever is good his name AJ....... so good nice feel the comfortable!!!!!!! your are recommend for him when your car have problem to fix the sever is good his name AJ....... so good nice feel the comfortable!!!!!!! your are recommend for him when your car have problem to fix More