Pearson Nissan Of Ocala

Isaac Velazquez was great in doing his job. Courteous, frie. I am very happy with the service I received from Isaac Velazquez Service Advisor. He was courteous and prompt and kept updating me on the progress of I am very happy with the service I received from Isaac Velazquez Service Advisor. He was courteous and prompt and kept updating me on the progress of the service of my vehicle. More

Great I got my car fixed for free. My car drives perfectly fine now thanks to your superior repairs to my car. Thank you do much you guys! I got my car fixed for free. My car drives perfectly fine now thanks to your superior repairs to my car. Thank you do much you guys! More

Too long of wait The service guy was great, but too long for just an oil change. Then they like to wash the vehicle, which took 45 minutes. I done paid for the service The service guy was great, but too long for just an oil change. Then they like to wash the vehicle, which took 45 minutes. I done paid for the service and others in the waiting came out and got in there cars before I did. They paid for service after I already did. Also, they were pushy on selling other service, that I did not want. More

Prompt and Efficient Service I needed to have the 20k maintenance check performed on our 2018 Murano and was extremely happy when Nicole was able to work me in on short notice. Sh I needed to have the 20k maintenance check performed on our 2018 Murano and was extremely happy when Nicole was able to work me in on short notice. She worked with us and found a time slot on the same day and in two hours! Once in and at the service department, we found that Chuck sacrificed his lunch break to accomodate us and process our visit. We found him professional and attentive to our needs, having identified an extremely dirty cabin air filter and helping us have that issue addressed. Our visit was a family affair, as I had my wife and two kids with me. Kudos to the folks that keep the Customer Lounge stocked with the goodies that kept us all entertained! Overall a great experience! Thank you! PS- I noticed that the service department takes care to cover the seat and floor to protect the vehicle for getting dirty while being serviced. A post service car wash would be an excellent additional step towards this experience. More

Oil Change I went in for an oil change after a 16 hr shift. I was in and out within 2 hours although a customer representative over the phone told me 30 minutes. I went in for an oil change after a 16 hr shift. I was in and out within 2 hours although a customer representative over the phone told me 30 minutes. Their customer service was impeccable. Chuck was very knowledgeable. See you again when the oil and filter light comes on. More

Great people and easy to work with. Great people and easy to work with. Very knowledgeable and friendly. They really did pull a rabbit out of the hat for us. Thanks very much. WE lov Great people and easy to work with. Very knowledgeable and friendly. They really did pull a rabbit out of the hat for us. Thanks very much. WE love our new Rogue. More

Wonderful Customer Service Mason Day is a wonderful salesperson. I was overwhelmed because needed to buy a car in one day. He provided excellent service with no pressure! Mason Day is a wonderful salesperson. I was overwhelmed because needed to buy a car in one day. He provided excellent service with no pressure! More

Service I am so pleased with Pearson...love my car and the service is excellent. Al Jay in service is the best...so friendly and courteous...the best! I am so pleased with Pearson...love my car and the service is excellent. Al Jay in service is the best...so friendly and courteous...the best! More

Had a 10,000 mile oil change. Appointment was for 9:00, I was out of there by 10:00. I found the waiting area to be clean and cheerful. Found Al Jay to be efficient and courteous. Appointment was for 9:00, I was out of there by 10:00. I found the waiting area to be clean and cheerful. Found Al Jay to be efficient and courteous. More

It was ok could have been better the finance guy who I want name was kinda pushy on trying to sell us additional items we didn't want no means no don't keep tr could have been better the finance guy who I want name was kinda pushy on trying to sell us additional items we didn't want no means no don't keep trying to offer me the same thing when I already said no like 3 times More