Pearson Nissan Of Ocala

Excellent customer service, Cristina Rosario was very helpful and the service was performed in a timely manner helpful and the service was performed in a timely manner More

Service was completed promptly within the time frame they gave me. Everyone was courteous and the waiting room comfortable. gave me. Everyone was courteous and the waiting room comfortable. More

I made an appointment for oil change and it took 2 1/2 hours! And they forgot reset my car and now, I have lights in my dashboard every 5 minutes reminding me it, again! hours! And they forgot reset my car and now, I have lights in my dashboard every 5 minutes reminding me it, again! More

The car I bought still hasn’t been serviced correctly as far as the check engine light coming on as soon as I drove off the lot with it. Brought it back the next day for it to be serviced & the dealership h far as the check engine light coming on as soon as I drove off the lot with it. Brought it back the next day for it to be serviced & the dealership held it for 3 weeks just for me to pick up the car & the check engine lights come back on. All the dealership did was unhook the battery to reset the computer so the light would go off. I know this because the clock was 3 hours ahead of the current time it was supposed to be. Overall the car wasn’t serviced before being put up for sale. Also the turn signals did not work initially. I’m very displeased More

My only disappointment was with finance. As I was signed up to make payments online and was only making one to pay off the car. If I had known this prior to I would have objected as I'm a vi As I was signed up to make payments online and was only making one to pay off the car. If I had known this prior to I would have objected as I'm a victim of fraud and I had several instances of it with your website and other issues and I incurred finance charges which I should never have paid. Nissan acceptance told me and they always send bills by mail and when I expected it I was already incurring is service charge for that day. Everyone there tried to help me but they said I was stuck paying that way and I find that quite hard to believe. Other than that everyone there has been lovely and any finance charges side of him incutred I expect finance to pay for it. Christina's lovely we had a nice conversation More

excellent knowledge,excellent service. Cristina answered all my questions with complete grasp of my situation. Cristina answered all my questions with complete grasp of my situation. More

Our service advisor Vanessa is outstanding. She is always informative, helpful and consistently keeps us informed of our vehicles service progress. She is always informative, helpful and consistently keeps us informed of our vehicles service progress. More

Received great service from the service department. The staff winning this area are very friendly and helpful. The staff winning this area are very friendly and helpful. More

Our customer service representative Vanessa is AMAZING! We keep asking for her for a reason. Professional and accommodating to any situation our day needs while our vehicles are being serviced. Thank You, We keep asking for her for a reason. Professional and accommodating to any situation our day needs while our vehicles are being serviced. Thank You, Vanessa l! We appreciate you! More

Recently traded my 2012 Frontier in on a new Kicks Play. Elijah was very knowledgeable. Elijah was very knowledgeable. More