Pearson Mazda
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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2018 Mazda6 from Kyle G Kyle knows his stuff and seemed like a great guy! Still loving the new car after several months and loved the Mazda experience. Thanks again! Kyle knows his stuff and seemed like a great guy! Still loving the new car after several months and loved the Mazda experience. Thanks again! More
Highly recommend First time buying a car. Staff helped me and my dad and the whole experience was Super quick, easy and painless for a first time purchasing First time buying a car. Staff helped me and my dad and the whole experience was Super quick, easy and painless for a first time purchasing More
Great experience The customer service rep, Kyle and the other employees were really kind and helped me with my choice of a new mini van. I love my new Honda Odyssey!! The customer service rep, Kyle and the other employees were really kind and helped me with my choice of a new mini van. I love my new Honda Odyssey!! More
My First Time Car Buying Experience with Kyle This was my first time purchasing a vehicle and Kyle made it an unbelievably smooth and easy process! I came in wanting to look at a specific car and This was my first time purchasing a vehicle and Kyle made it an unbelievably smooth and easy process! I came in wanting to look at a specific car and Kyle was extremely knowledgeable on its features as well as the pros and features of that car vs. other vehicles available. There was no extreme pressure to buy right away and he allowed me to take a 24hr test drive to really get a feel for the car. It’s been almost two weeks since my purchase and I’m loving the car. I know that with the insurance purchased on it(thanks JC!) if there are any issues that arise, I can go back and have my vehicle looked at for little to no cost within my coverage. Very happy I went with Pearson Mazda! They 100% set the bar for any future car purchasing for myself and future family. More
Kyle was absolutely awesome Kyle and the sales team were amazing and the Finance Manager helped to make my dream a Reality! I fell in love with the C Class in 2008 and have been Kyle and the sales team were amazing and the Finance Manager helped to make my dream a Reality! I fell in love with the C Class in 2008 and have been studying them since until I was finally able to get the one that Ibwantrd after driving all over the state and beyond looking for the perfect one, I ended up Finding it at Pearson Mazda right here in my own back Yard!! Thank you all So much at Pearson Mazda You guys just made my day, week, month, and my year!!! Absolutely Amazing Staff you all!!! I can't thank you all enough More
Exceptional The service and experience far exceeded my expectations, not just at the time of purchase but afterwards as well. Kyle continues to go above and beyon The service and experience far exceeded my expectations, not just at the time of purchase but afterwards as well. Kyle continues to go above and beyond, demonstrating what customer service should look like. I cannot day enough good things about the team at Pearson Mazda. Thank you!! More
Always a Great Experience I’ve had a Mazda CX-5 for a little over 2 years and it has by far been my most favorite car purchase. My salesman, Kyle Guzman, was amazing. He was co I’ve had a Mazda CX-5 for a little over 2 years and it has by far been my most favorite car purchase. My salesman, Kyle Guzman, was amazing. He was courteous, extremely knowledgeable and made the whole car buying experience pleasant. I look foreword to my next Pearson purchase from Kyle. More
Great customer service!! I bought my car thru Kyle Guzman. It was the easiest process ever! He even took the time to being the car to me! I haven’t had any problems with my Ma I bought my car thru Kyle Guzman. It was the easiest process ever! He even took the time to being the car to me! I haven’t had any problems with my Mazda and the service department has been great! More
The best dealership in RVA This is my second time buying from Pearson Mazda in the last 1.5 years. My first salesperson was matt and he had a ridiculous amount of patience as I This is my second time buying from Pearson Mazda in the last 1.5 years. My first salesperson was matt and he had a ridiculous amount of patience as I test drove 5-6 cars. I told him my budget and he pulled options that met my needs and more. This week, I went in on monday letting Scott know that I needed to get a vehicle quickly. ( I had been in an accident and insurance was going to stop paying for my rental on the ninth) Scott gave me his card and told me to call him when I was ready. I called Scott at about 8 am on Tuesday morning and said that I would be there in 10 minutes. When I got there, scott already had three cars that met the criteria that I had asked of him from our brief meeting on the prior day. After driving one of his picks ( all three were the same model) my wife and I weren’t really enthused about the vehicle. I found another car within our budget on the dealership website that was a little bigger and asked Scott if it was available. It was!! This is rather uncommon at dealerships that I have been to in the area. Usually you see cars on the website and when you get there it either isn’t there, never existed, or has to be shipped from another location. Not here though. He asked me the stock number, located the vehicle, and My wife and I were test driving it within minutes. We loved the vehicle ( mazda 6 touring 2016) from the moment we hopped in it. After our little stroll around the block, my wife and I let Scott know that we would be purchasing this vehicle. We filled out the required paperwork and then waited for the finance manager JC. When we entered the office I was expecting a hard sell and scare tactic on all the upgrades we would need in order to make sure that our investment would be “ protected”. This is not what we got at all. JC took a consultative approach. He informed us of our options, explained the benefits, and let us choose what was best for us without being pushy. There was no badgering to figure out what we wanted our monthly payment to be then convincing us that a longer term loan wasn’t a bad thing because of the “ monthly payment already being budgeted”. We told Jc that we would only be doing 60 months. ( would prefer a shorter term, but we decided beforehand that 60 would be best for us right now if the we got what we wanted and stayed withing our pre-set out of the door price budget). Jc didn’t play any games with us. He told us our out of door price before we told him how much we would be putting up for a down payment. I have had a different experience with a different dealership in the past. It was mainly my fault for focusing on the wrong things, but lets just say I ended up paying 6k more for a car than I should have because I was so focused on interest rate that I didn’t pay enough attention to the out of door price. Essentially, we were looking for the lowest interest rate possible. The salesperson asked how much we were gonna put down. We told him 6k and they came back with a 0 percent interest rate. I was so pleased with myself for getting a “ win” on the interest rate that I didn’t realize until I got home that we paid 25k for a 17k car. Instead of financing 11k plus tax, we financed 19k. Anyway, Pearson Mazda is honest and looking out for your best interests. I would recommend them to anyone.t More
Second Supurb purchasing experience at dealership I have nothing but praise for this dealership and it's employees, which are all second to none. A couple of year ago I've purchased my first used I have nothing but praise for this dealership and it's employees, which are all second to none. A couple of year ago I've purchased my first used vehicle at this dealership, not knowing WHAT to expect of a used vehicle, but gave it a shot as I gifted my Camry to my daughter to use at college. The vehicle inspection on this vehicle was so thorough, that in all my years driving the Tuscon I had not a single days of trouble with it. My only expense was filling up with gas, the annual oil replacement and a one-time brake and battery replacement. When I was in the market for another vehicle, I immediately thought about Pearson Mazda due to my previous experience and their track record. I did not regret it. After multiple test drives and comparison research between the Tuscon, Rav-4 and XR-5, I've decided on the Mazda XR-5 and cannot be happier with my choice or the most impressive and effective customer service provided by James Balsamo, Joseph Jackson and Kevin Johnson. They are all absolutely outstanding professionals that take excellent care of their customers, knows their product and are easy to work with. Thank you all for yet another terrific car buying experience and for turning my second experience at Pearson Mazda into another excellent one. I appreciate it. Rene More