Pearson Mazda
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 80 reviews
Would recommend Great customer service, friendly atmosphere, and no hassle buying. Sales staff was helpful and accomodating without pressuring into a sale. Would reco Great customer service, friendly atmosphere, and no hassle buying. Sales staff was helpful and accomodating without pressuring into a sale. Would recommend, 10 out of 10. More
Very inviting and relaxed! Joe was super welcoming, easygoing, and helpful. He made the car buying process as easy as possible and fun. Thanks again Joe for all of your help tod Joe was super welcoming, easygoing, and helpful. He made the car buying process as easy as possible and fun. Thanks again Joe for all of your help today!! More
2nd great experience with Pearson Mazda We bought our second Mazda from Pearson. Just like the first time five years ago, they really took care of us. Joseph Jackson was courteous and took t We bought our second Mazda from Pearson. Just like the first time five years ago, they really took care of us. Joseph Jackson was courteous and took the time to answer all of our questions. He provided helpful suggestions for our family and was just terrific at every point in the process. Everyone from the general manager to the service department to the financing team was wonderful and made the process a breeze. Our family got great service (once again!) and will definitely return when we’re ready to buy our next car. I would absolutely recommend Pearson Mazda and Joseph to anyone looking to buy a new or used car. More
Great car buying experience! Mel was great to work with and very patient with all my questions about the infotainment system. I never felt pressured to buy. I would recommend Pe Mel was great to work with and very patient with all my questions about the infotainment system. I never felt pressured to buy. I would recommend Pearson Mazda to anyone looking to buy a Mazda! More
Great Dealership to Do Business With.. Mel is Awesome! With my busy schedule, there is not much time to spend in the dealership working out a deal. It is great working with Pearson Mazda..they were willing With my busy schedule, there is not much time to spend in the dealership working out a deal. It is great working with Pearson Mazda..they were willing to accommodate my schedule and take my questions seriously. Mel sold me my new M3-Premium AWD to add to my Mazda family. It is because of her I was able to find a car that fit my personality. She is detailed and makes sure to give great customer service which can be hard to find. James(Manager) and Mike(Finance) are awesome as well and always presents themselves with a smile and handles the customer with care. I highly recommend Pearson and the Mazda brand. You will not be sorry. Their Service dept is equally great.. Judy (service) and Jeff (service/parts) management, the entire service team and techs make sure I keep rollin..this is why I am loyal to the brand and the dealership. I hope that this never changes. More
Smoothest experience to finding my ideal car Everyone at Pearson Mazda was incredibly friendly, easy-going, and truly cared about my experience in purchasing my first vehicle. The environment was Everyone at Pearson Mazda was incredibly friendly, easy-going, and truly cared about my experience in purchasing my first vehicle. The environment was welcoming and everyone I came in contact with had a positive energy that was so refreshing in comparison to other car dealerships. At no point did I feel swayed or pushed to make any decision, and I truly felt that every employee cared about what was best for me. My experience buying a vehicle was smoother and easier than I would have ever imagined - thanks so much Mel Helm and everyone at Pearson Mazda! More
Great staff and car buying experience! This was my first "big girl" car buying experience, and in the end, I was really pleased! I personally worked with Kyle to find the right car for me. This was my first "big girl" car buying experience, and in the end, I was really pleased! I personally worked with Kyle to find the right car for me. I landed on a white 2019 CX-5! Kyle was never pushy and did everything he could to properly explain the leasing process, as well as the different car options/features. I was definitely nervous and skeptical going in to Pearson because I haven't had super positive experiences in other locations looking for a new vehicle. However, the entire staff was friendly, patient, and very responsive. I will definitely recommend Kyle and his colleagues to friends and family in the future. More
Pearson Mazda Review-Sales Lead (Daniel Khoury) I had a great experience with this Dealership and especially the sales rep (Daniel Khoury) I had interaction with. I was unsure of what kind of car I I had a great experience with this Dealership and especially the sales rep (Daniel Khoury) I had interaction with. I was unsure of what kind of car I wanted but after providing my pertinent wants for the type of car I wanted, Daniel actually picked out the perfect fit they had on the lot. Honestly I had no idea where to even start but after he did this for me I knew I only wanted to deal with him directly. I didn’t even need to look any further after coming in for a test drive, it was the perfect fit. This helped me feel comfortable and relaxed during my purchase. He did all the leg work for me, great customer service I must say. I will be coming back to this gentleman in the future for my next purchase. Thanks again Daniel! More
A great car buying experience! We enjoyed meeting Mel Helm and working with her tonight. We found just the right car for our needs. The Mazda3 Hatchback will work out well for Bobby We enjoyed meeting Mel Helm and working with her tonight. We found just the right car for our needs. The Mazda3 Hatchback will work out well for Bobby to use in his retirement. The deep blue color is so classy! Thank you Mel for your help. You were so nice to us; you made the experience pleasant! More
Mazda CX5 Go to see Mel at Pearson Mazda. Great listener and responsiveness salesperson. You will get treated like a car buyer should. Overall five star experie Go to see Mel at Pearson Mazda. Great listener and responsiveness salesperson. You will get treated like a car buyer should. Overall five star experience. More