Pearson Ford

This is our third used car purchase from Pearson Ford and Mack Marsh in the last 11 years. I feel their prices are fair and you are treated like a customer from start to finish. We have been extremely happ Mack Marsh in the last 11 years. I feel their prices are fair and you are treated like a customer from start to finish. We have been extremely happy with their service and will continue to purchase future vehicles from them. More

Don Thompson was the consummate salesman. Never did he hi-pressure us...was always forthright and helpful. I would rate his performance on a scale of 10 about a 12! I believe that our car-buying experienc hi-pressure us...was always forthright and helpful. I would rate his performance on a scale of 10 about a 12! I believe that our car-buying experience could not have been better. More

price was n/a due to Ford z plan. Salesman was very nice and knowledgeable. Never had any problems with the new vehicle purchase, except missing 1 key and a clip on the console. Both were rectified. and knowledgeable. Never had any problems with the new vehicle purchase, except missing 1 key and a clip on the console. Both were rectified. More

We've known Bill Sawyers as the "honest and friendly salesman" for years. He has never let us down on all the vehicles we have ever bought from him. We totally TRUST what Bill suggests to us. Mike wa salesman" for years. He has never let us down on all the vehicles we have ever bought from him. We totally TRUST what Bill suggests to us. Mike was also very friendly, informative and not overly aggressive. We like that! They also have a guy that goes over the Sync system and is very patient. Thanks Pearson Ford for a great experience as usual!!!! More

Friendly and assertive for the vehicles that we looked at. really appreciated the help and contacting us about the pre owned ford explorer as it came available. at. really appreciated the help and contacting us about the pre owned ford explorer as it came available. More

I have one complaint. Your finance guy offered a plan where 1/2 of each monthly payment is deducted from our account every 2 weeks, and over the course of the auto loan we would end up paying it off soon where 1/2 of each monthly payment is deducted from our account every 2 weeks, and over the course of the auto loan we would end up paying it off sooner and paying less interest. Initially, I agreed to it. Then I went to the website for the company who handles it. I discovered that there is a $399 lifetime fee and a $1.95 fee for each transaction. The $399 is taken out of the 2-week paymnets in the months that would have 3 payments in them. You wouldn't start "saving" until then. I called the phone number for the company and spoke with Sergio. He confirmed the $399 fee and the service fee. He also stated that they don't send the payment to the lender every 2 weeks - they hold it until they have a full payment or more and pay it on the due date. None of this information was provided at your dealership. I think it would be good for people to know these facts. I cancelled the arrangement, and Sergio told me there would be no deductions or fees from them. I just thought you should know. Overall, my wife and I are very pleased with the service we received at your dealership. Mark is great. More

I have bought 6 vehicles from Pearson and will continue to return! Dave and Donnie have always gone above and beyond. Thank you to both of them!!!!!!!! to return! Dave and Donnie have always gone above and beyond. Thank you to both of them!!!!!!!! More

We've bought or leased 4 new cars (500, Expedition, Taurus, Explorer) in the last 6 years from Pearson and will continue to do business with the dealership in the future. We've always gotten exception Taurus, Explorer) in the last 6 years from Pearson and will continue to do business with the dealership in the future. We've always gotten exceptional service and a fair price. I will continue to recommend Pearson to my friends. More

When we first purchased our 2011 Edge we had a problem with the Sync system..it would not shut down when the car was turned off. This happened at 5:45 on a Friday evening. I called the dealership and aft with the Sync system..it would not shut down when the car was turned off. This happened at 5:45 on a Friday evening. I called the dealership and after several rings Scott in Service picked up and I explained our problem. He stated they were closing, but he would wait until I got there to fix the problem. One, I didn't realize what time they closed, but I didn't expect anyone to wait on a Friday night either. Scott fixed the problem, which was Fuse #29 and we were on our way. This was above and beyond the call of duty, I also go to Scott from now on for service. More

Great choice of a car dealer for anyone. No dog and pony show here, just straight forward, friendly and professional. I think anyone at this dealership could be helpful, though I do have my favorites! show here, just straight forward, friendly and professional. I think anyone at this dealership could be helpful, though I do have my favorites! More