Pearson Ford
Zionsville, IN
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This is my 2nd SUV purchase in the last couple years with Pearson Ford and sales associate Michael Berg. He is a very knowledgeable, attentive and professional sales associate. He went way and above the call Pearson Ford and sales associate Michael Berg. He is a very knowledgeable, attentive and professional sales associate. He went way and above the call of duty in getting me my vehicle and has been there when ever I have needed or required anything. I had a couple small issues with both and all I had to do is give Mike a call and he took care of everything so quickly. He truely made a difference in my car buying experience. When you walk into the show room you do not feel like your walking into a pushy car dealership, it felt more relaxed and at ease especially with Mike. I would recommend Mike and Person to everyone I know. Thanks Terri Rehm More
Service advisor called before any workwas done to explain what was covered under waranty, what was not covered and the cost for non-waranty work. The cost of the work was within $5.00 of the quote. Under what was covered under waranty, what was not covered and the cost for non-waranty work. The cost of the work was within $5.00 of the quote. Under waranty: They worked hard to find and fix an intermitent problem with driver's door window. They fixed a hard to reach leak in the A/C. Non-waranty: There was a problem with sudden acceleration when the motor was warm and transmission was put in drive or reverse. I had looked on the internet and saw many people had had this problem and few were fixed at their dealer. My problem was solved by their following the Ford procedure correctly. More
My Father Told us About his great experience at Pearson Ford in Zionsville IN. We needed a car so we went to see the Same sales person my Dad went to, Don Thompson. He was very freindly. He took his time w Ford in Zionsville IN. We needed a car so we went to see the Same sales person my Dad went to, Don Thompson. He was very freindly. He took his time with us and even stayed after Pearson Ford closed to talk with us. The service there is exalent. We bought a Ford Fusion S. The price was what we could aford and the overall experience was Awesome. I will recomend them again and again. More
Have been doing business with Pearson Ford for over ten years. I have received great attention from sales to service. I like working with Donna Monday on the sale and with Bill and Scott for service. Great years. I have received great attention from sales to service. I like working with Donna Monday on the sale and with Bill and Scott for service. Great people. More
Chris Deford did an amazing job helping us lease a new vehicle. We have leased several cars over the years and this was by far the most pleasant and easy experience yet. Chris was friendly and extremely h vehicle. We have leased several cars over the years and this was by far the most pleasant and easy experience yet. Chris was friendly and extremely helpful. He worked hard to get a deal done that fit our budget. I will definitely tell people about my experience with your dealership. I will also tell them to do business with Chris. Thanks. More
This was the first time I have used True Car Pricing for an On-Line price on a new vehicle. I have bought several new cars from Andy Mohr Ford usually just calling the salesman and telling him what I wanted an On-Line price on a new vehicle. I have bought several new cars from Andy Mohr Ford usually just calling the salesman and telling him what I wanted. This was a new experience dealing with Pearson Ford and one that will not go unappreciated.. Shortly after submission of our request,we received a quick and courteous response from E-Commerce Director Don Thompson. From the onset of negotiations until conclusion of our deal he was always courteous, helpful, suggestive, and informative. We had special needs and he listened and accommodated each and everyone of them without hesitation. Pearson Ford even traveled 200 miles to retrieve our car and still allowed True car pricing. The True Car Pricing we requested was unavailable due to year end models,so Don guided us in another direction that not only saved us money but got us a new vehicle with more options than we had initially requested. Don sent us everything I requested including window stickers, dealer invoices, and a complete breakdown of all our costs before we even set foot in the showroom. It was a very smooth, worry free, and pleasant experience. We were in and out of the showroom in just over an hour, and 30 minutes was used to go over the options and usage of the new car. He even is arranging additional options for our vehicle which will include a future visit. The great service didn't end at payment. I could go on and on about this experience but suffice it to say, that we will return to Pearson for future Ford purchases and Andy Who?. More
Quick lane has always provided a good alternative to waiting for an oil change. I can leave my car and go to LA Fitness, come back in an hour and the car is done. Peter and Ali are professional, court waiting for an oil change. I can leave my car and go to LA Fitness, come back in an hour and the car is done. Peter and Ali are professional, courteous and represent the company well. I would recommend Quick Lane to all. More
Everyone at Pearson Ford worked really hard to get me the particular model of car that I wanted. I had a very specific request in mind and originally we were going to have to wait 6 to 8 weeks to order it, b particular model of car that I wanted. I had a very specific request in mind and originally we were going to have to wait 6 to 8 weeks to order it, but Mack Marsh decided to do a search of local dealerships inventory and we found one in the local area. This was very fortunate as I was about to move across the country and additional costs would have been incurred if I had to relocate my vehicle. Overall very positive experience with people really geared toward understanding my situation and getting the car I wanted. More
Visiting and buying from Pearson was a great experience! My husband was involved in a car accident just a week before looking at car. When we decided to purchase the Fusion Hybrid, we just called Chris, tol My husband was involved in a car accident just a week before looking at car. When we decided to purchase the Fusion Hybrid, we just called Chris, told him and then he took car of getting everything ready for us! Awesome job! Thank you!! PS-Lovin the car!!! More
Great work by all that I worked with. Wish they could Great work by all that I worked with. Wish they could have transferred the title at Pearson Ford & could have kept title of car in my Trust. Wish I Great work by all that I worked with. Wish they could have transferred the title at Pearson Ford & could have kept title of car in my Trust. Wish I could have found a different color. They worked hard to one, but no luck. More