Pearson Ford
Zionsville, IN
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Issue after purchase but it was taken care of. I purchased a used car from Pearson and after getting it on the interstate I realized there was a suspension problem. I ended up calling Pearson after I purchased a used car from Pearson and after getting it on the interstate I realized there was a suspension problem. I ended up calling Pearson after having it checked out and they took care of the issue at no cost to me. It's always a breath of fresh air when you find a company that will do more than what is required and go the extra mile. More
Wonderful car purchasing experience! Pearson Ford has a great selection of new, pre-owned, and used vehicles first of all. Plus it is in one of my favorite places - Zionsville. What made Pearson Ford has a great selection of new, pre-owned, and used vehicles first of all. Plus it is in one of my favorite places - Zionsville. What made it so great this time was our experience with our very helpful sales person Katrina Jewell. She is very knowledgable about all makes and models and if she doesn't know, she will find the answer for you. She was not pushy at all and was truly a joy to be around for the two days that my wife and I were there. The whole entire process I felt at ease like we had known each other before this meeting. She has a very warm and friendly presence about her and is a natural for sales I think. This is a rare thing, because I have only encountered this maybe one other time. Thank you Pearson Ford for taking a chance with her. We will be coming back again and telling our friends about her and our experience at Pearson Ford! More
Always a wonderful experience Recently I had to purchase two vehicles within a 30 day period (one was totaled in an accident) Both times I decided to come to Pearson Ford. No matte Recently I had to purchase two vehicles within a 30 day period (one was totaled in an accident) Both times I decided to come to Pearson Ford. No matter how many times I went to Pearson, whether it be for test driving, oil changes, or general questions about my new car, every person I came into contact with was very delightful. Everyone genuinely seemed to enjoy their job and their coworkers. An amazing environment to be surrounded in. When purchasing my vehicles I worked in majority with Michael Daniels, he was very flexible with my schedule and my boyfriends (we are both in the service industry working 50+ hours a week). He was very knowledgeable and answered many questions I had (I used to be very skeptical of Ford products) and reassured me of it's quality. His personality was very fun but professional, he definitely took all the different stresses out of purchasing a new vehicle. Even when it boiled down to the paperwork, John was very informative of all the information and explaining to me the situation I was put in after my accident. He explained everything very well and I wasn't left with any questions or loose ends. I recently came in for an oil change and also had a great experience, again everyone was very pleasant, even though there is a huge renovation going on which I understand can be stressful. I really enjoy that everyone seems to function as a team. It took a little longer than expected but Bill was very prompt on updating me and taking care of everything I needed with no surprise costs. I am definitely going to continue coming to Pearson for all my car related needs, and refer people who are currently car hunting. Keep up the amazing work! :) More
Excellent Experience! Michael was a pleasure to work with. He found what I wanted and work with me to get the best deal. He explained the entire process and my car was re Michael was a pleasure to work with. He found what I wanted and work with me to get the best deal. He explained the entire process and my car was ready and waiting when I came to get it. I will visit him again when I am ready for my next car! Kerri R More
A very pleasant experience Jay did a phenomenal job presenting me with options and discussing which of them made the most sense for my situation. It was a fun and efficient car Jay did a phenomenal job presenting me with options and discussing which of them made the most sense for my situation. It was a fun and efficient car buying experience with him, and I felt well taken care of as his customer. More
Smooth and Informative One of the easiest deals I have ever had buying a car. Michael Daniels, my sales consultant, showed me how to use the sport mode on the Mustang, and t One of the easiest deals I have ever had buying a car. Michael Daniels, my sales consultant, showed me how to use the sport mode on the Mustang, and that is something I have never experienced. Also, Mr. Daniels is a active listener; therefore, your needs will be understood and met. Michael Burg, the financial guy, is a perfectionist and type A. Your paperwork will be explained, and correct before you leave. Dave Taylor, the sales manager, put me with Michael Daniels because I asked him to give me someone I can trust. Dave knows his team, and will put place you in the right care. More
After going to othet dealers, this was the best place to go. Reggie Ervin, Was extremely helpful. He also went above what I would call the "normal" for customer service. He made the experience less difficult Reggie Ervin, Was extremely helpful. He also went above what I would call the "normal" for customer service. He made the experience less difficult than I thought it would. It made me remember why I preferred Ford over other dealerships. Michael Berg, I did not spend as much time with Michael Berg as I did with Reggie Ervin. However the experience was just as wonderful and he was just as helpful as Reggie. There is no doubt in my mind which dealership I quill be going for my next car. Sorry it took so long to send this review. Thank you so much for such a wonderful experience. More
Love my Car! Reggie was awesome with helping me purchase my new ford fusion. He was very patient and made my experience the best it could be. I was able to lease a Reggie was awesome with helping me purchase my new ford fusion. He was very patient and made my experience the best it could be. I was able to lease a new ford fusion in the exact color and model I wanted. Reggie was extremely patient with me and answered all my questions with very clear, thorough answers. I highly recommend talking to Reggie if you need help purchasing a new or even used car. They also gave me a great deal on my trade in which helped my overall purchase in the end. Very happy with my car! You should check out Ford Pearson if you are looking to purchase a car! More
2016 Explorer Sport Jay's ability to not waste my time was so refreshing when shopping for a car. We were able to complete the majority of the deal via email without set Jay's ability to not waste my time was so refreshing when shopping for a car. We were able to complete the majority of the deal via email without setting foot in the dealership. Buying the vehicle at Pearson was a nonevent and not stressful at all. Michael was also very pleasant to deal with in the xxI department, no shady tactics just honest no hassle process. More
Best Car Purchasing Experiance We purchased a 2013 Ford Escape from Katrina Jewell. This purchase was by far one of the best and easiest experiences I have ever had purchasing a veh We purchased a 2013 Ford Escape from Katrina Jewell. This purchase was by far one of the best and easiest experiences I have ever had purchasing a vehicle. Katrina made us feel very welcomed at the dealership, and never once pressured us into anything. I would highly recommend your next vehicle purchase to be with Katrina. More