Pearson Ford
Zionsville, IN
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Great overall experience Amanda was really great to work with and made the experience of purchasing extremely easy. She was very knowledgeable and worked hard to get me just Amanda was really great to work with and made the experience of purchasing extremely easy. She was very knowledgeable and worked hard to get me just what I wanted. More
Purchased truck Great and caring place. I traded in my 300. I left a few items that I needed in the car and they retrieved them for me immediately and are holding the Great and caring place. I traded in my 300. I left a few items that I needed in the car and they retrieved them for me immediately and are holding them for me. More
Ford F150 Our experience with Pearson Ford was good! Dan was willing to work with us on the price so that we could get the truck and features that we wanted. Our experience with Pearson Ford was good! Dan was willing to work with us on the price so that we could get the truck and features that we wanted. More
Great service Dan was such a great dealer! He helped me find the car i needed and he worked with out budget. He made sure the decision we made would be the most cos Dan was such a great dealer! He helped me find the car i needed and he worked with out budget. He made sure the decision we made would be the most cost efficient while getting all of the necessities I wanted in my car! I would definitely recommend him! More
Amanda was Amazing!!!! Amanda was fast, witty, knowledgeable and an absolute pleasure to work with! She took time to understand my wants, needs , and dreams! I would defin Amanda was fast, witty, knowledgeable and an absolute pleasure to work with! She took time to understand my wants, needs , and dreams! I would definitely do business with her again! More
Wonderful Experience I had been researching vehicles for several months when I discovered the vehicle I purchased online. I contacted the dealership via the Internet and h I had been researching vehicles for several months when I discovered the vehicle I purchased online. I contacted the dealership via the Internet and heard from them promptly. The consultant, Dan Patterson, was extremely helpful, accommodating my schedule for the visit. The vehicle was indoors for my initial visit, which was very appreciated because it was raining. The vehicle was very well represented by the pictures on the website. It was clean and in excellent shape. Dan accommodating to our lunch schedule, allowing us to take extended time to acclimate to the vehicle. He was extremely helpful with the purchase, guiding us through the process without ever being pushy. In fact, his upfront honesty was greatly appreciated. Even with the wait for a busy Saturday, he was attentive to our needs and made the process as painless as possible. My only negative experience was during the final paperwork with the sales manager, who was, while trying to be helpful, was somewhat condescending towards my disinterest in the extended warranty. Despite this, which does not in any way reflect upon my experience with Dan, would not keep me from doing business with either Pearson Ford or Dan. Excellent work. Keep up your diligence and hard work. It is greatly appreciated. More
Buying Experience Worked with Amanda and she was a delight to work with throughout the whole process. Needed to wait a couple of extra days to pick up the Escape but Am Worked with Amanda and she was a delight to work with throughout the whole process. Needed to wait a couple of extra days to pick up the Escape but Amanda kept me informed as to why the delay. She had Escape detailed and found that the window tinting was faulty so had it fixed prior to delivery. Recommend Amanda at Pearson to go to bat for you! More
True example of what Customer Service is, not just a number Let me first start off with I used to work in sales, at a motorcycle dealer, I have a background of being in customer service for over 19 years. My e Let me first start off with I used to work in sales, at a motorcycle dealer, I have a background of being in customer service for over 19 years. My experience was flawless, from the moment I had an inquiry to the dealer about interest in a used and new car. I received a call, I set up a time that worked around there schedule and mine, lets face it win win situation is what its all about. Craig B. was my go to salesman, he explained that he had some things going on and asked what my schedule was like to ensure we both would be happy setting up a time to meet in person. We test drove some cars, and decided on a new Hybrid Fusion, the system from ford was down and unfortunately I had to go home without our deal being finished, but the dealership and Craig went above and beyond to make me feel like I was very important to them, and the next day we were able to finish the deal. I came in after work and the car and paperwork was already, Kyle in finance was a pleasure to work with, and even the gentleman who showed me around the tech side of the car was a breeze to work with and was very knowledgable. If you want to feel like a person who is cared about, you need to give Pearson Ford a chance. Go see Craig B. and tell him Bill A. sent you. you won't be just another number or sale. More
Unexpected satifaction My wife thought she might be interested in a Toyota Rav4. She wanted to get an SUV after driving a Camry over the last several years. We have been Toy My wife thought she might be interested in a Toyota Rav4. She wanted to get an SUV after driving a Camry over the last several years. We have been Toyota fans for some time now due to their reliability. before heading over to the Toyota Dealership we decided to just stop in to see the comparative Ford Escape, My wife liked the escape but quickly realized that the escape, or the Rav4 for that matter, was much smaller than she anticipated. She saw a Ford Edge and fell in love. I however did not fall in love with the sticker price. Then Mike stepped in listened to both our concerns and hours later we were purchasing a fully loaded 2015 Ford Edge that my wife absolutely loves and that my wallet is equally excited. I would recommend you give Mike a chance. He is on the customers side and understands each person's individual needs. Never ever got a hint that it was about commission. He is good at what he does. More
Mary was great We needed a truck for around the house, and Mary made it so easy. Everyone was great. The financing paperwork was explained completely and thorough We needed a truck for around the house, and Mary made it so easy. Everyone was great. The financing paperwork was explained completely and thoroughly. Overall great experience! More