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Pearl Chrysler Jeep Dodge Ram - Service Center

Peotone, IL

4.5
219 Reviews

219 Reviews of Pearl Chrysler Jeep Dodge Ram - Service Center

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December 04, 2024

Always friendly. They answer any question that I might have. They are very efficient and I never have to wait any longer than what is required for that particular ser More

by Luckett513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 04, 2024

Friendly staff, waiting area is first rate and turn around time on oil change was good. My third oil change at this location and very satisfied. More

by Karen.Knecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
November 27, 2024

Service center tries to say there are issues for unnecessary repairs. Was told last time I needed a major repair. Had it checked and not needed. This time the supposed issue was not mentioned. More

by Jkjuriss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shop area only
Nov 29, 2024 -

Pearl Chrysler Jeep Dodge Ram responded

We try to be as thorough as possible when we work on any vehicle. Yes if we find something even if it is a small problem now we are going to inform you and let you know how much it cost to be fixed. You don't have to do any work to your vehicle but it is our job to recommend what you need. We will continue to do the job that way because that is how we serve our customers the best way. We are sorry that you feel this way and we would love to continue to service your vehicle and to be thorough every time.

November 27, 2024

Great people very trustworthy ! I would highly recommend there services to anyone. The sales staff is always close by to help answer any questions I had also More

by ROB@PEARLAUTOS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Chris Amy and Bill we’re all very helpful
Dec 02, 2024 -

Pearl Chrysler Jeep Dodge Ram responded

Thankyou for the review. We work very hard to make sure that all of our customers are treated with respect. Please let us know if you ever need anything

November 27, 2024

They do a great job, they are honest and friendly. I enjoy just being there. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayne Grassle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
KEVIN BARTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Pearl Chrysler Jeep Dodge Ram responded

Thank you Dave. We try very hard to do this business the right way. Please let us know if you ever need anything.

November 24, 2024

Damien our Service writer got us in at the last minute due to no tail lights working at all on our 2021 We used to be long-term customers at Taylor and have now switched from another ram dealership and s More

by Tjwest209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian. Service
November 22, 2024

Pearl is the best dealer in the area hands down. Friendly people and fast service More

by akdaly71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Nov 27, 2024 -

Pearl Chrysler Jeep Dodge Ram responded

Thank you so much for the great Review. Please let us know if you ever need anything in Sales or Service.

November 22, 2024

Service was great and timely getting us in in an emergency situation and our car back to us quickly More

by MAGHISTAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department chris
Nov 27, 2024 -

Pearl Chrysler Jeep Dodge Ram responded

Thank you so much for the great Review. Please let us know if you ever need anything in Sales or Service.

November 22, 2024

Lovely people, Billy and Kim in the office are very nice. Very attentive people. I would highly recommend Pearl Chrysler to anyone! More

by mariannacv
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Billy, Kim, Chris
Nov 27, 2024 -

Pearl Chrysler Jeep Dodge Ram responded

Thank you so much for the great Review. Please let us know if you ever need anything in Sales or Service.

November 21, 2024

Always kind and helpful from the day I bought my 2016 jeep wrangler in 2017 More

by Williamkelso571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 27, 2024 -

Pearl Chrysler Jeep Dodge Ram responded

Thank you so much for the great Review. Please let us know if you ever need anything in Sales or Service.

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