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709 Reviews of Peak Kia - Service Center
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April 03, 2013
Extraordinary, is the only word to describe my experience with Peak Kia. Your Sales Rep. Mr. Paul O’Farrell was extraordinary. His professional approach and mature demeanor was instrumental in defusing with Peak Kia. Your Sales Rep. Mr. Paul O’Farrell was extraordinary. His professional approach and mature demeanor was instrumental in defusing a volatile situation. I was extremely agitated, to say the least. Paul took charge of the situation and was able the set me at ease, and was able to start to solve my problem. Your Technician Mr. Matt Friedli was extraordinary. He is one of those savvy and unique individuals that can think outside the box. He was able to quickly analyze my situation and come up with and extraordinary easy fix to my problem. I would recommend that he communicate to KIA his solution. I am sure other service dept. could benefit from his expertise. I want you to know that because of Paul and Matt I will continue my patronage and will recommend Peak KIA at every opportunity. Peak KIA is a Great Idea!!! More
by danbelger
March 08, 2013
The Service Team was great to work with they are very passionate and honest with every recomendation, they are not selling you what they want they are selling you on what you want. if you like customer s passionate and honest with every recomendation, they are not selling you what they want they are selling you on what you want. if you like customer service this team is incredible. Thanks Service Team. Scott Janson. More
by sjanson
Employees Worked With
Brett McCabe, Chad Charlton
February 19, 2013
Fantastic service by Chad and Brett in the service department. I have owned many different luxury cars and their service and customer lounge is amount the best I have ever received! And as a nice touc department. I have owned many different luxury cars and their service and customer lounge is amount the best I have ever received! And as a nice touch not only did they clean my vehicle, they cleaned the interior, floor mats and went the extra mile to essentially detail the car as if it was brand new! I really appreciate the prompt service and little things they do to make your experience the best it could be. And, if you do go in for service the customer lounge has wonderful massage chairs, a workout facility as well as fresh baked cookies!!!! Regards, Rex Williams More
by RexWilliams
Employees Worked With
Brett Mccabe
October 04, 2012
DO NOT take your car here to be serviced. $1200 and they didnt't put it back together correctly. Two days after picking the vehicle up it was missing on 3 of the 6 cylinders. A week later it was discovere didnt't put it back together correctly. Two days after picking the vehicle up it was missing on 3 of the 6 cylinders. A week later it was discovered that the mechanic failed to reconnect the engine fan. Took it both times to a neighborhood garage and they fixed it for FREE!! Left a message for the service underwriter to call me and a month later still waiting. Will never buy or get a car repaired here again. More
by CFiala
Employees Worked With
Jim Scarpello
April 26, 2012
Paul goes the extra mile to help, answers any questions I have. Will tell all my friends looking for a car to see Paul O'Farrell! 5 stars in my book! have. Will tell all my friends looking for a car to see Paul O'Farrell! 5 stars in my book! More
by jed54
Employees Worked With
February 28, 2012
John was a super sales person and is keeping me informed John was a super sales person and is keeping me informed of the new products. Bob has always been great to work with in the service area. John was a super sales person and is keeping me informed of the new products. Bob has always been great to work with in the service area. More
by smsteed
Employees Worked With
John Grant, Bob Kilpatrick
January 29, 2012
The air bag light was light on my new vehicle that we purchased from Shannon. Thank you Shannon for a job well done. He stayed late to meet with my husband and insured that he was happy with this purch purchased from Shannon. Thank you Shannon for a job well done. He stayed late to meet with my husband and insured that he was happy with this purchase. He went above and beyond his call. We called and spoke to Paul, who advised us to bring the vehicle in. We obtained same day service and was able to speak to Paul upon arrival. Every employee we spoke to was very friendly, and knowledgeable. We appreciate the assistance we received when we arrived, we were treated as if our concern was important. Paul even took the time to wash off my car for me, WOW!! He showed me how to navigate through the car services, and never once made me feel as if I was taking too much of his time. He explained all of the different gadgets and their functions, since I wasn't present when my husband purchased the vehicle. Paul was very professional; his exceptional customer service makes Peak Kia our new home. You have exceeded our expectations. Thank you for creating such a wonderful,friendly environment, we will definitely be back. More
by thoward30
October 05, 2011
Went out of his way to figure out a problem with my bluetoooth (two others had tried and failed). Explained to me what he had done in layman terms. Made me a happy girl. bluetoooth (two others had tried and failed). Explained to me what he had done in layman terms. Made me a happy girl. More
by angelpat
Employees Worked With
Patricia A. Johnson, Matthew Sandoval
May 25, 2011
Mike was a very helpful person. He worked very hard to please us. What a wonderful man he is. You are very blessed to have him work for your company. I will tell every one about this company and expeci please us. What a wonderful man he is. You are very blessed to have him work for your company. I will tell every one about this company and expecially this person. He was a wonderful pleasing person for my husband and I to work with. Thank you. More
by moneyman
Employees Worked With
Mike
