Peak Kia - Service Center

Sorento Service I have been using Peak Kia for service for several years and am always pleased with the service and efficiency. Employees are friendly and professiona I have been using Peak Kia for service for several years and am always pleased with the service and efficiency. Employees are friendly and professional; never pushy. I like the online scheduling option. More

Lack of communication I requested an oil change and wanted my brakes looked at. I was never called for pricing on the breaks. It was just done, at a much higher price than I requested an oil change and wanted my brakes looked at. I was never called for pricing on the breaks. It was just done, at a much higher price than I was quoted from other places. When I tried calling to get updates the phone system was not working, either would continually ring, or go to voicemail. Finally I just went in to see what was going on and was surprised with the bill. I was going to buy my next Kia from this location, but not now. More

Good work Everything very well done, very satisfied. Prompt efficient service, clean well stocked waiting area, service done in a reasonable amount of time. Kee Everything very well done, very satisfied. Prompt efficient service, clean well stocked waiting area, service done in a reasonable amount of time. Keep it up! More

Service Super friendly and efficient. I even brought my Toyota to be serviced here! Always a great experience. Looking forward for my new vehicle in the near Super friendly and efficient. I even brought my Toyota to be serviced here! Always a great experience. Looking forward for my new vehicle in the near future More

Oil Change Service We always receive the best service from Peak Kia; they are very courteous and professional. I looked at other vehicle brands prior to our latest purc We always receive the best service from Peak Kia; they are very courteous and professional. I looked at other vehicle brands prior to our latest purchase, and we keep coming back to Kia, mainly because of their outstanding service in all departments. Ben C. More

A great dealership I have bought 3 vehicles from Peak Kia and always used them for servicing those vehicles. They are always friendly and helpful in sales and service I have bought 3 vehicles from Peak Kia and always used them for servicing those vehicles. They are always friendly and helpful in sales and service More

Handle replacing Part of the door handle got broken off got a new one and matched the paint up. They were so nice and they took really good care of me that made the si Part of the door handle got broken off got a new one and matched the paint up. They were so nice and they took really good care of me that made the situation better More

Not as promised Having bought three new vehicles at Peak Kia over the years I was not happy to be promised one thing and not received as told. Specifically I went for Having bought three new vehicles at Peak Kia over the years I was not happy to be promised one thing and not received as told. Specifically I went for a maintenance oil change and was advised I also needed a 30,000 maintenance which would cost me approximately $400, which I authorized. Once underway it was recommended I buy new tires. Not wanting to spend the money I was hesitant but was advised if I bought the tires I would not be charged for the alignment and the tires would be 139 each, I would also be eligible for a $100 discount via a coupon available if I spent over $500 which would be the case. After sitting at the dealership for 4 hours my car was completed. When I was presented the bill it did not have the $100 coupon discount and the additional fees associated with the tire purchase was unexpected. When I questioned the charges I was told the coupon was no longer available and the additional charges for the tires were standard. I left having spent over $1,000 and wasting a half day sitting at the dealership. While I understand paying for services and merchandise I believe the offer of a $100 credit I did not get and the lack of disclosure of additional charges was just wrong and misleading. More

Oil change & inspection I was told it would take about 1 1/2 hrs. Seemed like a long time for an oil change, with an appointment. I had a different “issue “ I didn’t mention I was told it would take about 1 1/2 hrs. Seemed like a long time for an oil change, with an appointment. I had a different “issue “ I didn’t mention because I didn’t have possibly 2+ hrs to wait. More

Great dealership Peak Kia has always worked with us we have always returned because of great people, I have worked with bob in service for a long time and our cars ou Peak Kia has always worked with us we have always returned because of great people, I have worked with bob in service for a long time and our cars our now 10 years old and running great More