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709 Reviews of Peak Kia - Service Center
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November 04, 2019
Felt taken care of made at ease. Engine light on panic sets in what way to start the day. Called Peak Kia service department and they get me in same day Fixed my Sportage “no charge” Engine light on panic sets in what way to start the day. Called Peak Kia service department and they get me in same day Fixed my Sportage “no charge” very happy customer. More
by lope151
Verified CustomerEmployees Worked With
Tony Hill
November 03, 2019
Oil change and 30K services Peak Kia always attends to my needs. They are very helpful in explaining what my car needs as well! All very friendly people and I recommend getting t Peak Kia always attends to my needs. They are very helpful in explaining what my car needs as well! All very friendly people and I recommend getting tour car taken care of here! More
by SOFTBALLCHIKA_29
Employees Worked With
Bobby Mitros
November 01, 2019
Extremely helpful and made sure my car issue was fixed ASAP. My car would not start in my garage. No power. It was a computer issue. I called Peak Service and spoke to Stephany and she gave me the KIA Road Servi My car would not start in my garage. No power. It was a computer issue. I called Peak Service and spoke to Stephany and she gave me the KIA Road Service hot line. My car was towed into Peak Kia and as soon as I walked into the service area Trevor met me and we discussed the issue and he immediately took my two keys and walked out to the car (on crutches) to start the diagnosis . Robert, Service manager met with me to discuss the potential issues also. Both Robert and Trevor kept me updated and told me they had to reboot the computer so I would have power to start the car, etc. I waited for approximately 1 hour and 20 minutes before my car was ready to go. I was escorted to my car by Trevor (on crutches) and was very, very pleased with the Service Department and their dedication to resolve my issue in a timely manner. Robert M. the Service manager along with Trevor and the service team need "KUDOS" and need to be recognized for taking ownership for getting my vehicle fixed. It was a very stressful day and Peak Kia came to the rescue. Thank you Robert, Trevor, Curtis and Stephany the Peak KIA Service team. More
by JIMSPORTSMAN
Employees Worked With
Other Employees :
Robert M. Service Manager, Trevor Service Team. , Vickie Ball
October 31, 2019
Oil change Done earlier than they said. Told me about misaligned wheels that I didn’t know about. Ask them to put a little air in my tires they did so. I was gr Done earlier than they said. Told me about misaligned wheels that I didn’t know about. Ask them to put a little air in my tires they did so. I was great as usual. More
by terrylrailton
Employees Worked With
Other Employees :
Bobby Mitro , Samuel Crockett, Tyler Heidenheimer
October 30, 2019
The service was good. I appreciated the personal , friendly caring service. Work was well done and prompt. One recommendation is that while my husbands name Ifrom one o I appreciated the personal , friendly caring service. Work was well done and prompt. One recommendation is that while my husbands name Ifrom one oil change was listed long ago ,I’m the one who makes all the appointments and brings the car in for the past couple years. yet your correspondence like this one and texts reminders are directed to him. That feels weird and needs to be corrected if you want to feel personal and friendly in the correspondence. So this will be my last feedback for service if you are unable to direct correspondence to me ,the actual customer. More
by revsdh
Employees Worked With
Curtis marlett
October 29, 2019
Great! The service is Great. Great greeting people when you Great Service! All the employees are great! I 'live in Aurora/Centennial and i take my car all the way to Peak Kia for the service Great Service! All the employees are great! I 'live in Aurora/Centennial and i take my car all the way to Peak Kia for the service More
by PRYAN38104
Employees Worked With
Robert Mitros Great Great Manager!
October 29, 2019
The staff at Peak Kia is awesome! I bought my 2017 Kia, Niro from Peak Kia. But I live in Greenwood Village, so I have previously taken my car to Arapahoe Kia for service for the last I bought my 2017 Kia, Niro from Peak Kia. But I live in Greenwood Village, so I have previously taken my car to Arapahoe Kia for service for the last 2 and a half years since it's down the street from me. My right side headlight went out so, I took it to Araphoe, they told me that it was not under warranty and it would be $350.00, they had also told me my 4 tires are going bad, and asked me if I want to buy 4 new tires. Of course I declined because I only have 28,000 miles on my car. The following Saturday, I took it to Peak Kia, Trevor said that my headlight is under warranty and got it fixed, and he also said my tires are fine. Thank you Trevor! More
by yipuda444
Employees Worked With
Trevor
October 24, 2019
service visit Took me in though I was late for my scheduled appointment time. Delt with R [ Sits in first cubical close to door leading to service garage] Very calm Took me in though I was late for my scheduled appointment time. Delt with R [ Sits in first cubical close to door leading to service garage] Very calm despite problems with printer. Not shown in pictures @ right Good customer service TX---Lisa D More
by lldudek
Employees Worked With
Lalo Rincon
October 23, 2019
Wondering what point of making an appointment? Broken driver's side door latch which was explained on phone prior to making appointment for 1st visit. One would think a dealership would know, or b Broken driver's side door latch which was explained on phone prior to making appointment for 1st visit. One would think a dealership would know, or be able to find out, whether part is on hand PRIOR to first appointment. Took 3 hours of waiting to figure that out necessitating another appointment. Purpose of scheduling appointment ? . . all ready five cars in front when I arrived. Another 3 1/2 hour wait . . waiting room was empty including folks who came in after me. Not happy. More
by LEEWOH
Employees Worked With
Steve Kalish
October 22, 2019
Great service and Great Team! I greatly appreciate the service we always receive at Peak Kia. Thankful for all their knowledge and trying to do what’s best for me as a customer! I greatly appreciate the service we always receive at Peak Kia. Thankful for all their knowledge and trying to do what’s best for me as a customer! More
by EARTHDAZE
Employees Worked With
Mike Topolosky
