Peak Kia - Service Center

More communication would go a long way I took my car in to replace the ignition, this was the dealership I bought it from in 2012: It took an entire week to be completed. No timeline was ev I took my car in to replace the ignition, this was the dealership I bought it from in 2012: It took an entire week to be completed. No timeline was ever met when it came to calls back on progress or the actual service itself. Trey, my contact, in contrast was a pleasure to work with in person but it wasn’t until I showed up that my car seemed important to the department. Even so, it took another two hours after I arrived to get my car because it wasn’t ready at the stated time of 10am, I even gave them an extra hour and showed up at 11 but still didn’t leave until after 1pm. I wanted to buy my next car here, I have my heart set on a telluride, but at no point was there an admission from the staff that this could have gone better. I’m on the fence on whether or not my business actually matters to them. On the upside, my ignition and all my locks were replaced and are now in working condition. Like most folks I need my car for work and to get my child to and from school, this was a major and costly disruption. Between the cost of repairs and the rental I was forced to extend my costs exceeded $1,000 out of pocket. I was out of warranty on the parts and service. It was not the way I wanted to start the holiday season, we’ll see if the feeling lingers when I’m ready to buy again in June. Maybe that $30,000 is better spent elsewhere, time will tell. Nick Sanchez More

My review Work performed in a timely fashion. All items were completed. Always great service by the staff. Price is fair and reasonable. Will come back again. Work performed in a timely fashion. All items were completed. Always great service by the staff. Price is fair and reasonable. Will come back again. More

Always do a great job Whether I bring my car in for regular maintenance, new tires or new breaks... Peak Kia has always done a great job. They do what they say they're go Whether I bring my car in for regular maintenance, new tires or new breaks... Peak Kia has always done a great job. They do what they say they're going to do, and it's done when they say it will be done. I'm very happy with my car and their service! More

Pleasant and reasonably quick Every time I bring my Niro in for service I have been happy with the experience. The mechanics get the job done and I'm never left waiting a long time Every time I bring my Niro in for service I have been happy with the experience. The mechanics get the job done and I'm never left waiting a long time. More

Extremely helpful and made sure my car issue was fixed ASAP. 2017 Sportage - Robert, the service manager was my only contact for the particular issue. Robert was very professional and took ownership and addresse 2017 Sportage - Robert, the service manager was my only contact for the particular issue. Robert was very professional and took ownership and addressed my issue with the heated steering wheel. Robert worked with the service technician and after a full diagnostic examine a part was ordered to fix the steering heat issue. Robert and his entire service team are very professional and are customer oriented to satisfy our needs. Peak Kia has the best service department around. More

Oil change Just needed an oil change. Called to make an appointment, nobody answered, left a message, didn’t get a call back. A few days later, made an appointme Just needed an oil change. Called to make an appointment, nobody answered, left a message, didn’t get a call back. A few days later, made an appointment online. Super easy! Dropped my car off before work, putting the keys in the drop box. Super Easy! Picked my car up after work, oil change was done, they had a as few recommendations for next time, used a coupon, saved a as few bucks and I was done. Easy and the work got done, but didn’t interact much with humans. More

Pleasant Service from a Reliable Dealership I enjoyed working with the staff at Peak KIA, Littleton. The wait for my car to be ready was buffered by their amenities and reassuring expertise. I enjoyed working with the staff at Peak KIA, Littleton. The wait for my car to be ready was buffered by their amenities and reassuring expertise. More

Excellent experience Welcomed, provided some of the best popcorn and coffee while I waited in a very nice lounge. Trevor Bloom said an hour and and an hour it was! All-i Welcomed, provided some of the best popcorn and coffee while I waited in a very nice lounge. Trevor Bloom said an hour and and an hour it was! All-in-all an excellent experience! More

Best Dealership I Have Ever Had My Car Serviced At! This is the best dealership I have ever had my car serviced at. They were friendly, on time, fast and did a great job. In addition, their waiting area This is the best dealership I have ever had my car serviced at. They were friendly, on time, fast and did a great job. In addition, their waiting area is very customer friendly with massage chairs and fresh popcorn! More

Wonderful customer service! Everyone was very helpful and polite. My questions were answered and I felt taken care of at Peak Kia. Trevor and the technician who came out to expla Everyone was very helpful and polite. My questions were answered and I felt taken care of at Peak Kia. Trevor and the technician who came out to explain what was wrong with my car were both great! More