Peak Kia - Service Center

I waited for over three hours for my car to be done. My appointment at 7:30 am. Turns out the computer text message messed me up, so instead of not thinking we were in the waiting room and come come see us appointment at 7:30 am. Turns out the computer text message messed me up, so instead of not thinking we were in the waiting room and come come see us. They just let us sit there. More

I greatly appreciate the loner car. Being high risk, I didn’t want to wait while having my car serviced. Also, the service manager made everything easy for me. didn’t want to wait while having my car serviced. Also, the service manager made everything easy for me. More

Peak Kia always takes care of its customers. From service to sales, I've never felt more comfortable at a dealership here in Colorado. I will be purchasing my next vehicle from Peak! to sales, I've never felt more comfortable at a dealership here in Colorado. I will be purchasing my next vehicle from Peak! More

Had a screw in my tire it was a holiday weekend I was told it could not be repaired and I needed to get four new ones. I asked several times why it was not covered under warranty stating I always get the told it could not be repaired and I needed to get four new ones. I asked several times why it was not covered under warranty stating I always get them repaired or replaced I was told it was just wear and not covered I had them installed and then asked to have A Roadside Repair Warranty added to which I was told was not offered. No wonder I had to buy new ones for 1 screw in a tire the ones previously purchased from Kia only lasted 30,000 miles that should’ve lasted 60000 I shouldn’t of had to purchase new tires I will never buy tires from Kia again, back to Discount. Manager did give me 25 off each tire but I feel that I should have been told when I asked why it was not covered That Kia does not offer that service But it was a quick sale especially me being a female in a situation needing tires that day Never again!!! Other than routine service I will look at other places like Jiffy Lube to have my car Serviced More

In trust this dealership for all of maintenance on my 2012 KIA Sorento. Sure I could pay less but Peak has always taken care of my needs 2012 KIA Sorento. Sure I could pay less but Peak has always taken care of my needs More

Trey was awesome to work with and most importantly honest. Our Sorento has an engine issue and glad to have a dealer that is trustworthy to work with. honest. Our Sorento has an engine issue and glad to have a dealer that is trustworthy to work with. More

Thank you for getting me in on short notice. Great customer service! Car was serviced and washed and delivered when promised. Thanks again for another great experience! customer service! Car was serviced and washed and delivered when promised. Thanks again for another great experience! More

better than expected. only did what i asked for. no hard upsell for work that was not called for. just pointed out what would need to be done in the near future upsell for work that was not called for. just pointed out what would need to be done in the near future More

Service I scheduled an appointment for an oil change. I then heard a noise. I took my vehicle in and they diagnosed the problem. Unfortunately I had to call t I scheduled an appointment for an oil change. I then heard a noise. I took my vehicle in and they diagnosed the problem. Unfortunately I had to call to see what they found, I had to ask how long they needed to keep her. I had to call to see if they were done. I picked her up, there was no new oil change sticker on windshield, they never reset the oil life on the car. I did get an outside car wash and I appreciate that they fixed the noise (under warranty). But it was just done half xxxxx. I do understand they are busy, but a little effort doesn't hurt. More

Maintenance Kia Sorento Quick & efficient service. Received a call to get a quote on additional work to be done & a call when the work was complete. I missed having the car Quick & efficient service. Received a call to get a quote on additional work to be done & a call when the work was complete. I missed having the car washed though. More