Back

Peak Kia - Service Center

Littleton, CO

3.9
709 Reviews

709 Reviews of Peak Kia - Service Center

Sort by
January 18, 2022

No customer service whatever, you get hung up on before any help from your department More

by danwegener62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All, Stephanie Jackson
July 13, 2021

Who writes these reviews? Probably the employees who need a job! Possibly the worst dealership in the country. I will sell my kia and get a Toyota. People here are all rude and not worth my time to describe More

by michaelmiller1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie Jackson
April 15, 2021

Took my car in to take care of passenger seat belt warning system. Part had been ordered over 2 months ago. Part came in but I never received call. Took care in after I called and found out part wa More

by TOMMCNERNEY340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie Jackson
April 15, 2021

We have brought our vehicles here for several years. They are always efficient and explain everything to us. Bob has always done his best to ensure we are satisfied with the service. More

by RODARTES07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtiss
April 09, 2021

I always have a good experience at service dept. with Bob Mitros and the service department. They are pleasant, know what they are doing, and keep good records of all service on my vehicle. They always loo More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Mitros, Stephanie Jackson
Apr 11, 2021 -

Peak Kia responded

Thank you for taking the time to leave a review for us! We are so happy to hear that you had a great experience. We value and appreciate our loyal customers so much. See you next time!

April 02, 2021

Appreciate the service. Scheduling went well. Day if service went well. Service was done within estimated time frame. Car was cleaned and all end well. More

by jl61266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor, Stephanie Jackson
Apr 11, 2021 -

Peak Kia responded

Thank you for taking the time to leave a review for us! We are so happy to hear that you had a great experience. We value and appreciate our loyal customers so much. See you next time!

April 02, 2021

After Kia serviced my vehicle, I had nonstop issues and ended up trading in my car. I feel that Kia messed up my car. The service team’s communication was terrible. More

by Jillianne.herch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie Jackson
Apr 11, 2021 -

Peak Kia responded

Thank you for taking the time to leave a review for us. We are so sorry to hear that you were unsatisfied with your experience. We would love the opportunity to discuss this further with you. Please reach out via email to Our General Manager mbyerly@peakkia.com

April 02, 2021

Everything was great! I got in right at my appointment time and it didn't take long for the oil change to be completed. The waiting area was clean and comfortable. More

by TBROWN10159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Nicoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Bloom, Stephanie Jackson
Apr 11, 2021 -

Peak Kia responded

Thank you for taking the time to leave a review for us! We are so happy to hear that you had a great experience. We value and appreciate our loyal customers so much. See you next time!

April 01, 2021

Everyone was very polite and efficient. The gentleman gave me recommendations on service needed at certain mileage intervals that are coming up to keep my Kia in good condition. He also printed out quote More

by maiouski9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
It was a gentleman not a female, Stephanie Jackson
Apr 11, 2021 -

Peak Kia responded

Thank you so much for the fantastic review! We appreciate the time you took to reach out. We are so happy to hear that you had a positive experience. We value your loyalty!

Apr 11, 2021 -

Peak Kia responded

Thank you for taking the time to leave a review for us! We are so happy to hear that you had a great experience. We value and appreciate our loyal customers so much. See you next time!

March 31, 2021

The first interaction was a bad first experience for the visit. I was the first in line but processed second. The service advisor was very rude and angry. I left my car and when I got it back she changed he More

by Kia owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Jackson
Apr 11, 2021 -

Peak Kia responded

Thank you for taking the time to leave a review for us. We are so sorry to hear that you were unsatisfied with your experience. We would love the opportunity to discuss this further with you. Please reach out via email to Our General Manager mbyerly@peakkia.com