Peak Kia - Service Center

I’m a woman who does most of my own maintenance on my I’m a woman who does most of my own maintenance on my vehicles and I feel like the service writers do not take me seriously and care enough to entert I’m a woman who does most of my own maintenance on my vehicles and I feel like the service writers do not take me seriously and care enough to entertain my valid inquiries. During this last visit, most Peak Kia employees were not wearing face masks, including the service writer who sat a couple feet away from me as he took my payment. I will not be returning here for service until it feels safer to do so. More

As usual, Trey had my car tuned up and on my way quickly. They even washed my car before giving me the keys. All in about 1.5 hours. They even washed my car before giving me the keys. All in about 1.5 hours. More

Made appointment online. Met with Trevor at scheduled time. After inspection we discussed options. I was out and on the road in 2 1/2 hours. time. After inspection we discussed options. I was out and on the road in 2 1/2 hours. More

It’s good to have dependable service from a dealer who knows the automobile brand. Service was done on the time estimated. And within the Cost estimate knows the automobile brand. Service was done on the time estimated. And within the Cost estimate More

Vehicle was taken in on time and service was completed in the allotted time given. Great service department and Trevor was very attentive in getting the service completed the allotted time given. Great service department and Trevor was very attentive in getting the service completed More

After picking up our Kia Sedona, I found out the front driver side lug nuts tire were not tightened at all. I had to come back to have them manually reattached. I always was under the assumption that wh driver side lug nuts tire were not tightened at all. I had to come back to have them manually reattached. I always was under the assumption that when I take my Kia to an authorized Kia dealership for service, I wouldn't have to worry about my front tire possibly falling off. My wife and I have been Kia owners since 2011 and aren't too pleased at the service we have received in the last few appointments. More

Very helpful and knowledgeable about the job they have thanks again Mike for the help service department for replacing the light bulb thanks again for quick response thanks again Mike for the help service department for replacing the light bulb thanks again for quick response More

I always enjoy going to the Kia dealership. Everyone there is very knowledgeable and friendly. They seem to be very organized on how they get cars in and out of the service department. Thank you!! there is very knowledgeable and friendly. They seem to be very organized on how they get cars in and out of the service department. Thank you!! More

Took too long without acknowledgement. Diagnosis incorrect. First Bob, Service Manager is good. He trusted Trey and his service guys failed this time. Service communication was minimal as all items listed on First Bob, Service Manager is good. He trusted Trey and his service guys failed this time. Service communication was minimal as all items listed on sheet were not stated they were needed. Front wheel was wearing and they should have seen this and recommended an alignment but neglected to do so. More

Service was fast efficient friendly. The on line appointment did not work. That was frustrating as I actually didn't have an appointment, however I got right in and done! appointment did not work. That was frustrating as I actually didn't have an appointment, however I got right in and done! More