Peak Kia - Service Center

This dealership is awesome. The service staff was excellent and went above and beyond to make me feel at home. They ensured my car was in perfect shape and I couldn’t be happier. excellent and went above and beyond to make me feel at home. They ensured my car was in perfect shape and I couldn’t be happier. More

My last visit to Peak Kia was great! Everything was done as planned. The best thing was that the supervisor Bob sought me out in the waiting room to say hi and make sure I was satisfied! as planned. The best thing was that the supervisor Bob sought me out in the waiting room to say hi and make sure I was satisfied! More

Great service! Trevor was my service advisor for my last visit. He is always kind and knowledgeable. I would highly recommend Peak Kia to anyone. visit. He is always kind and knowledgeable. I would highly recommend Peak Kia to anyone. More

Trevor is always a joy to work with! Getting car repairs is pretty stressful, but I always feel pretty good with Kia. Can’t complain about that. is pretty stressful, but I always feel pretty good with Kia. Can’t complain about that. More

Trey was very transparent about what was being done to the car, and quick, which we appreciated. Also, there was no pressure for us to select additional services. the car, and quick, which we appreciated. Also, there was no pressure for us to select additional services. More

Service got done quickest possible in a comeback again thanks One thing we need to have done is the back gate that thing is never squeak so much keep on squeaking thanks One thing we need to have done is the back gate that thing is never squeak so much keep on squeaking More

The associate is always polite. The service is finished in the time discussed.Always a pleasant expeerience.I would consider buying another Kia .Thank you. in the time discussed.Always a pleasant expeerience.I would consider buying another Kia .Thank you. More

I bought the car from peak Kia. I receive Great service from reliable techs every visit. I will def be taking my car back for any kind of service. from reliable techs every visit. I will def be taking my car back for any kind of service. More

This is my 2nd Kia I’ve bought from Peak Kia, and I always take my cars there for service. Not only are they always courteous and professional, but they have the best customer waiting lounge of any ca always take my cars there for service. Not only are they always courteous and professional, but they have the best customer waiting lounge of any car dealership I’ve ever been to. More

Great Customer Service; Health/Safety Needs Improvement I unfortunately experienced a dead battery on a Sunday evening. While I was able to get a jump the following morning, I knew I'd risk Improvement I unfortunately experienced a dead battery on a Sunday evening. While I was able to get a jump the following morning, I knew I'd risk having the same issue again if I didn't get my car checked out soon. I called Peak's Service Department and got Trey on the phone. Despite an incredibly busy morning, Trey took the time to: - Listen to my situation and advise on possible issues (battery, alternator, starter) - Give me suggestions on my courses of action - Offer to work me in as best as he could for an inspection that day - Candidly let me know options regarding loaner vehicles, using the wait room, potential wait times, etc. He did all of the above in a friendly manner and was clearly listening and engaged with me over the phone. When I arrived at Peak about an hour later, Trey continued the great customer service by: - Working me in as a walk-in appointment - Taking the time to answer my questions following the diagnostics (my battery wasn't holding enough of a charge) - Coordinating getting me out the door and on my way the same day with a new battery I truly appreciate Trey's customer service throughout the whole experience. The only reason I'm not giving a full five stars is for an unrelated reason: While I was in the waiting room, two other people (teenagers/young adults) were not wearing masks nor were cognizant of keeping 6ft away from others. The Kia representative who met with them regarding their vehicle didn't ask them to mask up either. It made my wait somewhat anxiety-ridden as I had to be constantly mindful of keeping space between me and them. More