Peak Kia Chapel Hills - Service Center

Sold me a lemon then took me for another 15,000 more Sold me a lemon then took me for another $15,000 more. So approximately 18 months ago I bought a 2011 Rubicon Jeep… This was my dream vehicle. Six m Sold me a lemon then took me for another $15,000 more. So approximately 18 months ago I bought a 2011 Rubicon Jeep… This was my dream vehicle. Six months in to owning this I had to veer off the side of the road just going over Bumpy terrain.. the bumper come off and the side bumpers over the tires come off. My head was thrown into the dashboard to which no airbags deployed. I was left with a scar after 22 stitches to the left eye. Six months later my car totally died on the road… The engine is dead, they have to replace it. Understanding I have less than 9000 miles at this point on my car. It was in the shop for over a month. I get it back and all the sudden it keeps on slipping out of fourth… I called Charles… I was going to bring it in then ended up in the hospital with an MS relapse… When I started it again and am still in first, the car shakes like the engine is going to blow. I take it back to the dealership, I’m furious. I tell Charles that I’m going to do a very negative review on the establishment. Of course I am put in touch with the GM who says he’s going to make this better. They have it for three days they cannot make it do what I say it’s doing. So now I’m a liar. So basically here’s your keys to your jeep, take it back. They were kind enough to let me use A 2015 Nissan Xterra. When I asked what the price of the Nissan the GM says oh don’t worry about price… What would you think! . Still thinking in my mind with all the problems I’ve had and what was stated by the GM, so I will go forth and buy this.. After the GM wouldn’t lie, he is going to do something to help me out. Yes the car was up in value, I do get that. I had a remaining 25+ thousand dollar loan. When I left there I was now $42,000 loan. The Blue book worth 29 that’s with all the bells and whistles.. The manager handling the paperwork told me the GM was going to play around with the numbers to give me the best possible deal…Nothing was done to alleviate everything that I’ve gone through with this jeep. In fact the dealer has now made money on me. The Nissan is blue booked at 28+… They dug me for 32 grand and then refused to reimburse my service contract which was only 18 months into a six-year deal. I’m told by the manager “we don’t do reimbursements on service deals”! So now I paid 2000+ on the jeep add another 2000 for the new car. So they screw me on that as well. I now am Proud owner of a Nissan Xterra are valued at $42,000… Remembering it’s only worth 29… Absolutely is this because I am a female.. I don’t know. I do know I’m not a stupid lady. To all you women out there be very careful going through this dealership. They may act like they care… I am now the proud owner of a Nissan Xterra for the deal of $42 grand. Absolute thief’s.. Maybe it’s because I didn’t have a man there with me… I have never felt so taken advantage of in my life. I was overwhelmed and should never have signed. Congratulations Peak Kia Colorado Springs on making my Christmas. I am sure you will have a wonderful holiday based on you screwing people over and being paid on commission. I will spread the word. I manage a very large restaurant in this town. More

Service dept is great! I have had to take my car in for warranty work. They get it done and the process is seamless. Everyone is friendly and they even let me borrow a car t I have had to take my car in for warranty work. They get it done and the process is seamless. Everyone is friendly and they even let me borrow a car to use til work is complete, without any hassle. Also, trying to find a car for my daughter who is extremely small is hard. Christopher and his new successor are helping me, knowing I am taking my time! They aren't pushing me or giving up on me. It's been awesome working with them! More

Thanks Grant We bought our Honda Accord from here. Grant was our dealer and was phenomenal. He ensured that everything we needed was taken care of. A month later We bought our Honda Accord from here. Grant was our dealer and was phenomenal. He ensured that everything we needed was taken care of. A month later I took it in to get a repair done, jokingly I tell Grant hopefully they washed it, he took it upon himself to go wash my car before handing it off to me. I'm very keen when it comes to customer service and the service I received from Grant was stellar More