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Peacock Ford - Service Center
Maltland, FL
91 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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91 Reviews of Peacock Ford - Service Center
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Verified Customer
November 24, 2023
Awesome experience! My husband and I had prior service issues with Peacock Ford Service Department,’so much that we have been driving to Sanford to get our vehicles ser My husband and I had prior service issues with Peacock Ford Service Department,’so much that we have been driving to Sanford to get our vehicles serviced. I did not have an appointment and Tom was incredibly understanding and was able to fit me in. The concierge drivers service picked me up when my vehicle was done. I would given them a 10.5 now I am scale of 1-10! I am happy to see that this was a very different experience! Tom was awesome! More
by Rhonda Cox
Employees Worked With
TOM MILBURN
November 24, 2023
The service HAS BEEN VERY GOOD. PROMPT, AND HOSPITABLE. THE CAR IS WELL TAKEN CARE OF AND OUR GENERAL REP IS VERY KIND AND CONSCIENTIOUS. PROMPT, AND HOSPITABLE. THE CAR IS WELL TAKEN CARE OF AND OUR GENERAL REP IS VERY KIND AND CONSCIENTIOUS. More
by mtimpson83
Employees Worked With
Cant remember his name
November 24, 2023
Very nice experience. Nice experience. Service advisor very professional. The service waiting area made the time go by fast. Nice experience. Service advisor very professional. The service waiting area made the time go by fast. More
by mark.stuglik
November 23, 2023
I went to Peacock ford service center December of last year to fix an electrical issue. Thomas, the service rep said it required special parts that need to be ordered and said he would order them. After s year to fix an electrical issue. Thomas, the service rep said it required special parts that need to be ordered and said he would order them. After several weeks went by I reached out and asked if the parts and come in and he said they had not. I stopped in multiple times afterwards to find out the status because he would not give me an update. Finally, I brought my truck back in for warranty recall items. After two days of not hearing anything from him, I called several times and he did not reply. Then I called the service administrator and she got him to finally called me back. The total time for the repair took a week and a half, and it was all covered by warranty. They did not pay for my rental car fees which they should have since it was a warranted item. Thomas had a bad attitude each and every time I came in. The service was terrible. More
by wesleyinfantini
Employees Worked With
TOM MILBURN
November 22, 2023
Great friendly service from Jeff! Communicated promptly and courteously. Service was done on time even though they were very busy. Communicated promptly and courteously. Service was done on time even though they were very busy. More
by mike@baldwincocpa.com
Employees Worked With
November 21, 2023
Great service, pleasant professionals. . The wait area is comfy and stylish with all the amenities one would want while waiting on your vehicles service. Very happy with the whole experien . The wait area is comfy and stylish with all the amenities one would want while waiting on your vehicles service. Very happy with the whole experience ☺️ More
by Melissa
Employees Worked With
