Peacock Ford
Maltland, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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The service HAS BEEN VERY GOOD. PROMPT, AND HOSPITABLE. THE CAR IS WELL TAKEN CARE OF AND OUR GENERAL REP IS VERY KIND AND CONSCIENTIOUS. PROMPT, AND HOSPITABLE. THE CAR IS WELL TAKEN CARE OF AND OUR GENERAL REP IS VERY KIND AND CONSCIENTIOUS. More
Very nice experience. Nice experience. Service advisor very professional. The service waiting area made the time go by fast. Nice experience. Service advisor very professional. The service waiting area made the time go by fast. More
I went to Peacock ford service center December of last year to fix an electrical issue. Thomas, the service rep said it required special parts that need to be ordered and said he would order them. After s year to fix an electrical issue. Thomas, the service rep said it required special parts that need to be ordered and said he would order them. After several weeks went by I reached out and asked if the parts and come in and he said they had not. I stopped in multiple times afterwards to find out the status because he would not give me an update. Finally, I brought my truck back in for warranty recall items. After two days of not hearing anything from him, I called several times and he did not reply. Then I called the service administrator and she got him to finally called me back. The total time for the repair took a week and a half, and it was all covered by warranty. They did not pay for my rental car fees which they should have since it was a warranted item. Thomas had a bad attitude each and every time I came in. The service was terrible. More
In and out with a great deal! They were awesome, even delivered my new car to my home! They were awesome, even delivered my new car to my home! More
Great friendly service from Jeff! Communicated promptly and courteously. Service was done on time even though they were very busy. Communicated promptly and courteously. Service was done on time even though they were very busy. More
Great service, pleasant professionals. . The wait area is comfy and stylish with all the amenities one would want while waiting on your vehicles service. Very happy with the whole experien . The wait area is comfy and stylish with all the amenities one would want while waiting on your vehicles service. Very happy with the whole experience ☺️ More
Poor communication throughout the entire repair. Aside from the initial call about what was needed and the problem with part back order, I had to initiate all other communication. I also had to req Aside from the initial call about what was needed and the problem with part back order, I had to initiate all other communication. I also had to request loaner even though repairs took over 4 weeks. More