Payne Rio Grande City Ford

Good customer service, knowledgeable salesperson, prompt with paperwork, glad to be able to buy locally. with paperwork, glad to be able to buy locally. More

Purchase was easy and simple. No hassle or wasted time. Very friendly and helpful staff No hassle or wasted time. Very friendly and helpful staff More

I got there in the morning for on oil change, got there and got it done. Good customer service. Will definitely go again. and got it done. Good customer service. Will definitely go again. More

Great service and communication. I was given a status of the repair job every step of the way, from start to finish. I was given a status of the repair job every step of the way, from start to finish. More

Had my explorer windshield repair at Ford in Rio. They took the time to order the window from Ford. When the glass arrived, I took my vehicle in for the repair and was dropped off at home. When repair They took the time to order the window from Ford. When the glass arrived, I took my vehicle in for the repair and was dropped off at home. When repair was completed, they came to pick up us at home and back to shop to get are vehicle. The customer service is back and intact at Ford in Rio. Appreciate the service and repair. More

Like the fact that it opens early so I can drop off my vehicle before work. vehicle before work. More

They are very attentive, they are a very nice staff, it is like being with family ☺️ is like being with family ☺️ More

Excellent service department! They always recommend whatt is needed according to current mileage. Very informative. They always recommend whatt is needed according to current mileage. Very informative. More

Very bad attitude at service department two weeks for a service had to cancel no curtesy call service had to cancel no curtesy call More

Great service and fast getting the vehicle out. The experience was a good one and highly recommended The experience was a good one and highly recommended More