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Pauly Toyota
Crystal Lake, IL
155 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
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Service Time
Service Communication
Latest Reviews
February 21, 2025
Poor communication, ethically challenged sales staff,
underwhelming arrogance of salesman, etc. Make sure to make them give everything in writing, their words mean nothing. Left messages after purchased
More
by andrewshkim63
Employees Worked With
Mike Pauly
December 05, 2024
Having purchased my last new car from Pauly I was
surprised at how rude and arrogant salesmen have become lately. I chalk it up to the current supply crisis in Toyota hybrids. Rather than be empathe
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by Gray Robert
Employees Worked With
Steve Robbins
August 22, 2024
I should have read the reviews before I interacted with
this dealership.
Communication on purchase of a 2006 Toyota Sienna, was poor at best with Paul LeRose. He is a very poor communicator. I was ready
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by ednaulrich
Employees Worked With
Mike Pauly
