Paulding Chrysler Dodge Jeep Ram - Service Center

Nice and easy The dealership is exceptionally clean. From the time you pull into the reception bay till you drive out everyone is helpful and professional. Beautifu The dealership is exceptionally clean. From the time you pull into the reception bay till you drive out everyone is helpful and professional. Beautiful dealership! More

Recall and other service Kristen our service advisor quickly helped us through two recalls on our vehicle. We requested another issue be fixed during the same visit (that anot Kristen our service advisor quickly helped us through two recalls on our vehicle. We requested another issue be fixed during the same visit (that another dealer could not find) and it was. Nice waiting area and good coffee. But due to the extended wait time, we received a free shuttle ride and retrieved the vehicle later that same day. Great experience overall. More

Always Excellent service and courteous staff Very friendly staff. Several know me by name.. and I am not there that much.. but they know me and my 4 Jeeps. Service isn't backed up so that it take Very friendly staff. Several know me by name.. and I am not there that much.. but they know me and my 4 Jeeps. Service isn't backed up so that it takes 3 hrs for an oil change like some of the other dealerships in the area. They are very efficient and understand that good service with the ability to provide timely is what the customer needs. More

Radiator The manager was great and honored my warranty, service was great and quick for repairs The waiting area was nice as well as the free shuttle. The manager was great and honored my warranty, service was great and quick for repairs The waiting area was nice as well as the free shuttle. More

Service Kristen our service advisor was awesome and Danny always makes sure I’m taken care of! Will never use another dealership!! We always take our vehicles Kristen our service advisor was awesome and Danny always makes sure I’m taken care of! Will never use another dealership!! We always take our vehicles to them! More

Bad battery Battery wouldn’t start car without being jumped. Without appointment I came in and battery was tested a replaced. Was on my way in about an hour. Battery wouldn’t start car without being jumped. Without appointment I came in and battery was tested a replaced. Was on my way in about an hour. More

Jay did a great job providing me with an oil change. My last two visits for service on my Grand Cherokee have been handled with extreme courtesy and professionalism by Jay. Thankfully, both of my servic My last two visits for service on my Grand Cherokee have been handled with extreme courtesy and professionalism by Jay. Thankfully, both of my services were thorough and efficient. I appreciate Jay's diligence in addressing my concerns and his focus on complete customer satisfaction. I look forward to continued support from Paulding Chrysler Jeep's Service Department. More

Thermostat trouble My vehicle trouble was very quickly diagnosed. I waited while the repairs were done. I plan to schedule additional services at this dealership. All th My vehicle trouble was very quickly diagnosed. I waited while the repairs were done. I plan to schedule additional services at this dealership. All the employees were polite, friend and professional. More

Thermostat Replacement Although my thermostat was not covered under warranty, Kristen made sure that I was aware of any potential costs. She was very courteous and professio Although my thermostat was not covered under warranty, Kristen made sure that I was aware of any potential costs. She was very courteous and professional. She kept me updated on the status of my Jeep. She was an excellent representative of your dealership. More

Brake repair In Nov 2018 I brought my Jeep in for brake repair and a leaking timing cover..The leak was out of warranty, thankfully Kristen & Billy were able to wo In Nov 2018 I brought my Jeep in for brake repair and a leaking timing cover..The leak was out of warranty, thankfully Kristen & Billy were able to work with me to keep the cost of repair down.They needed to keep the vehicle overnight and sent me home in a loaner.The next day everything was fixed, it's 3 days later and all is well.I would definitely return for future repairs and recommend I Jeffery as a service repair tech.. More