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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

4.3
1,919 Reviews

1,919 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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February 05, 2019

Issues in past. But last experience was good Had issues in past with service dept. looks like y’all may have turned things around. I’ll give y’all another shot and see how it goes More

by billy.walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Feb 06, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Mr. Walker, it really means a lot to us that you took the time to write a positive review about Paulding Chrysler Dodge Jeep RAM, so I just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us and it’s gratifying to know you have seen the changes and improvements we have made to provide our customers with a better vehicle shopping/service experience. Thanks again! John Lloret, Customer Relations Manager

February 05, 2019

Great service Overall a pleasant experience. Definitely recommend going here for service.got great informative and did not have to wait long for the work to finish More

by Cabassa2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
Feb 07, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for the wonderful 5-star review, Cabassa2. We are happy to know our staff could provide information to you when needed and that you didn't have to wait long. If there is more we can do for you in the future, please let us know.

February 05, 2019

Very helpful, and professional! I went in to have break service, but to my surprise!,my service Advisor Fadil, informed me that my brakes are in good condition, and I appreciate tha More

by Rosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadil
Feb 07, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

We are glad to know that we could provide a great visit for you, Rosa. Thank you for choosing us and we look forward to working with you again.

February 05, 2019

Was told only a hour and after a 2 hours I asked was it tea After 2 hours I asked if it was ready and was told it was not started no one kept me up today I was there at 9AM and did not get out there until almo More

by DONLEAHHEDRICK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Feb 06, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Dearest Customer, we take great pride in making sure our customers are well taken care of whenever they visit our dealership; however, it appears this time we fell short of your expectations. I know several of our employees have been hit hard by the illness bug which has caused us to be shorthanded and has disrupted our services. I ask that you please accept my sincerest apology and if there is anything I can do to make things right for you, please do not hesitate to give me a call. Thank you! John Lloret, Customer Relations Manager/Tel. No. (770) 443-2277 Ext. 5738

February 04, 2019

Very satisfied Great. The facility is so nice and everyone there very professional. We were customers with 2 jeeps at the old place for several years but love th More

by FINCH_T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna bell, Miriam Vazquez
Feb 06, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! We hope you have a great day!

February 03, 2019

Ram srrvice Fidal was polite and professional and specified only work that was needed. Also had several recall items fixed. I will use this service center again More

by rheads2k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fidal
Feb 05, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Awesome to hear! We are thrilled to hear that Fidal was able to do a professional and great job! We are glad the service was excellent and we look forward to seeing you again!

February 03, 2019

Great service Always have a Pleasant experience. Always updated on repairs and cost. Can always count on service department to get the job done. We’ll be back. More

by 117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy
Feb 05, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Awesome to hear! We are glad that your experience with the service department was pleasant and we look forward to having you back!

February 02, 2019

Work was completed on time as promised. Turned my truck in to have some recalls applied. The work was started and completed as promised. The facility is great with a nice customer waiting a More

by myockel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stef and Nicole
Feb 04, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

It was a pleasure taking care of your truck to get those recalls fixed up. We're glad you felt comfortable at our facility and we hope you'll come see us again!

February 02, 2019

Excellent Service I am impressed with Paulding Service Center. The staff is always friendly and on top of their commitments. Stafan is very helpful and professional. More

by cashd57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stafan and Trish., Eric Stallworth
Feb 04, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

We appreciate your business and that you took the time to share your experience with us! It's our pleasure helping you with your vehicle. Thanks for choosing us!

February 02, 2019

Totally Satisfied Service was very professional and quick. The waiting area was comfortable and very inviting. I appreciated the customer service of Ms Trisha and the w More

by MARCELLE7375
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisha , Charles Harper
Feb 04, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Marcelle, thank you for taking time to share your experience. We appreciate the five star rating and we're glad you felt comfortable and welcomed to our dealership. We hope you'll continue to keep us in mind for any of your or your daughter's vehicle needs!

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