Paulding Chrysler Dodge Jeep Ram - Service Center

Professional staff! Donna Bell helped me when I took my car in to get worked on , little did I know I was going to trade my car in for a new charger lol but she was very Donna Bell helped me when I took my car in to get worked on , little did I know I was going to trade my car in for a new charger lol but she was very polite and a joy to deal with and this dealership has earned my business for all my car needs More

Follow Through From Sale I bought a 2016 Jeep Rubicon-Loaded in Oct 2016 from Paulding CDJR. I purchase the additional Maintainence Warrenty where everything is covered except I bought a 2016 Jeep Rubicon-Loaded in Oct 2016 from Paulding CDJR. I purchase the additional Maintainence Warrenty where everything is covered except wear parts (brake shoes, belts, hoses, etc). Up to 100k miles. These guys nailed it and looked up to check any parts recalls while I was there. Fixed and replaced the Takata Airbag that has an open recall. Checked everything and was very courteous. More

Horrible Service Dept I do not have much confidence in this dealer. First told me nothing was wrong because it wasn’t giving a code. They finally looked into it after me ma I do not have much confidence in this dealer. First told me nothing was wrong because it wasn’t giving a code. They finally looked into it after me making a fuss over it and turns out the thermostat was bad!! Finally get my car back that’s a 2017 so still under manufacturing warranty and the problem is not fixed. My gauge still shows the engine to be running cooler than supposed to. Take it back and they ask me wat I want it to be at?!?! I want it to be at what it’s supposed to be like when I bought the car!!!they give me a loaner car that is TRASHED, and I finally had to get in touch with them a few days later and they tell me it’s fine still no codes or anything. Obviously it’s not fine so I will have to take to a different dealer. When you try to get in touch with service manager it always goes to voicemail but then says the mailbox is full so you can’t leave a message. Not pleased with this dealership will never take my car here or do business here. More

Extremely helpful Stef Forsyth was extremely helpful and informative.yall resolved the issue that Carmax was not able to fix in the last 4 months! Extremely quick tur Stef Forsyth was extremely helpful and informative.yall resolved the issue that Carmax was not able to fix in the last 4 months! Extremely quick turn around. More

Very good The routine maintenance didn't take too long to complete however it was a while before my car was taken to the service garage though I was on time for The routine maintenance didn't take too long to complete however it was a while before my car was taken to the service garage though I was on time for my appointment. More

Always great I have honestly had a great experience every time I visit. Between buying my car and servicing it, they have never let me down. Mohammad always makes I have honestly had a great experience every time I visit. Between buying my car and servicing it, they have never let me down. Mohammad always makes a point to say hello when he sees me in for service(he sold me the car). I appreciate him and the company. More

Check engine light Donna was very professional and explained the process. She contacted the other dealer that caused my problem. I was also given a loaner vehicle to use Donna was very professional and explained the process. She contacted the other dealer that caused my problem. I was also given a loaner vehicle to use. More

Great Service!!!! Donna was Awesome!!!!! Very attentive to my needs, hilarious ,simply warm spirited. I love the customer service, better than the last appt. All aroun Donna was Awesome!!!!! Very attentive to my needs, hilarious ,simply warm spirited. I love the customer service, better than the last appt. All around wonderful!! More

Excellent sales and service Ricardo and Charles did a great job of making sure we fit our budget but we're still happy with our purchase. This is the second vehicle we have bough Ricardo and Charles did a great job of making sure we fit our budget but we're still happy with our purchase. This is the second vehicle we have bought from Ricardo and both times he's gotten us exactly what we wanted for the price range we we're looking for. Great dealership! More