Paulding Chrysler Dodge Jeep Ram - Service Center
Dallas, GA
1,919 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center
Manufacturing Recall Service Brought my 2016 Ram 1500 in for manufacturing recalls! Was in the drive up service area less than 5 min. when service writer asked if I’d been helped Brought my 2016 Ram 1500 in for manufacturing recalls! Was in the drive up service area less than 5 min. when service writer asked if I’d been helped yet. Told him I was needing to drop off my truck for recalls & was in/out in less than 20 minutes! Had a call less than 24 hours later that truck was ready. More
Service Pretty satisfied with my visit at the dealership. Donna Bell was very friendly and helpful from the moment I pulled on front of the door. Enjoyed wait Pretty satisfied with my visit at the dealership. Donna Bell was very friendly and helpful from the moment I pulled on front of the door. Enjoyed waiting I the new waiting room only 2 and a half hours without an appointment. Thank you More
Awesome experience Very professional service and courteous service staff . I was also very impressed with the state of the art service center . I have already recommend Very professional service and courteous service staff . I was also very impressed with the state of the art service center . I have already recommended your dealership to several of my friends . Keep up the good work. More
Continued issues at every service. Inconsistent ability to recognize the Mopar coverage on the vehicle. Trying to charge me for things which should be included Some service adviso Inconsistent ability to recognize the Mopar coverage on the vehicle. Trying to charge me for things which should be included Some service advisors are very nice; others seemed bothered when you question something. One time they left the oil cap by my wipers after an oil change. I noticed while on a road trip in Florida. More
Very knowledgeable and helpful Mr. Forsyth gave me great advise on my service needs and helped me get the work done at an affordable price. I will retun for follow work to be done. Mr. Forsyth gave me great advise on my service needs and helped me get the work done at an affordable price. I will retun for follow work to be done. More
Service Professional and friendly staff. Very nice waiting are with free coffee and other refreshments. Love being able to see the service shop thru the very Professional and friendly staff. Very nice waiting are with free coffee and other refreshments. Love being able to see the service shop thru the very large windows. More
Dodge Ram Recall Received a recall notice on my 2019 Dodge Ram so called the dealership service for an appointment which was promptly arranged. Arrived at the service Received a recall notice on my 2019 Dodge Ram so called the dealership service for an appointment which was promptly arranged. Arrived at the service department and was immediately met by a service adviser, took the information and got the truck back to the service bay for inspection/repair which was accomplished in a relatively short period of time. Mr. Forsyth completed the required paperwork and took the time to explain what they had done and I was on my way. I appreciate the professional, courteous and timely service at PCDJR. More
2019 Ram 1500 Service Trish was great. She got me checked in quickly when I dropped off. I was on a time restraint and she was able to get my truck done on time. Trish was great. She got me checked in quickly when I dropped off. I was on a time restraint and she was able to get my truck done on time. More
Great customer service Donna and Billy, in Service, were great. They spent time with me to make sure I had a good understanding of my transmission issue and were easy to rea Donna and Billy, in Service, were great. They spent time with me to make sure I had a good understanding of my transmission issue and were easy to reach with questions and updates. Billy took a ride with me to experience my transmission concern first-hand and offered a lot of good information. More
Awesome Place to Get car service Service department is very comfortable staff was nice and very helpful Nicole Buchanan was my service rep she was a very pleasant and knowledgeabl Service department is very comfortable staff was nice and very helpful Nicole Buchanan was my service rep she was a very pleasant and knowledgeable person More