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Paulding Chrysler Dodge Jeep Ram - Service Center
Dallas, GA
1,919 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,919 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center
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March 29, 2019
Donna the super advisor Thank you Donna for helping get our car repaired and working the schedule around our available drop off and pick up times. Thank you you were great an Thank you Donna for helping get our car repaired and working the schedule around our available drop off and pick up times. Thank you you were great and working a solution. More
by dragonpack750
Verified CustomerEmployees Worked With
Donna in Service
March 29, 2019
Appointment useless I left my vehicle the night before my scheduled appointment for a minor repair. At 230 I called to see why I hadn’t been notified of the completed rep I left my vehicle the night before my scheduled appointment for a minor repair. At 230 I called to see why I hadn’t been notified of the completed repair. That’s when I was told I would have to wait for a call back after more information could be found. As you can imagine, my car had not been checked and at 400 I got a call saying I would have to wait another day. At 200 the next day I had to make the first call. It was done and the warranty repair was performed satisfactorily. More
by Bamabill
Employees Worked With
Fadil, Donna and Billy
March 28, 2019
Very Good Job With Caring People Had a few items added to my recent purchase - Service personnel were very helpful and interested in my additions - My Jeep was returned to me washed a Had a few items added to my recent purchase - Service personnel were very helpful and interested in my additions - My Jeep was returned to me washed and very clean inside and out - More
by JMICHAELD
Employees Worked With
Trish in Service , Eric Stallworth
March 28, 2019
Great Service in time of need! We were pleased with the service Fadil provided at the Paulding location. I was in need of urgent unexpected repairs on my 2013 Challenger and he made We were pleased with the service Fadil provided at the Paulding location. I was in need of urgent unexpected repairs on my 2013 Challenger and he made it a point to accommodate my wife and rime of drop off and was very prompt in his follow up. We will make it a point to have all of our work done at this location! More
by Will the Thrill
Employees Worked With
Fadil Hamidovic -Service Advisor
March 28, 2019
Great customer service😊 Everyone was very friendly in making sure i was helped service was fast an reasonably priced. I would most definitely return for service anyday thanks Everyone was very friendly in making sure i was helped service was fast an reasonably priced. I would most definitely return for service anyday thanks to all. More
by Candicescott27.cs
Employees Worked With
Sharon Batte, Miles Patterson
March 26, 2019
Oil change and check for knocking noise Did oil change, but couldn’t find knocking sounds. Don’t know how far they drove it as the knocking was there when I left the parking yard. Did oil change, but couldn’t find knocking sounds. Don’t know how far they drove it as the knocking was there when I left the parking yard. More
by jrsprenkle
Employees Worked With
Ryan Hairston
March 26, 2019
Awesome service! I pulled in after service hours. A service manager was still there and help me to get my car inside the building to be looked at the next morning. He I pulled in after service hours. A service manager was still there and help me to get my car inside the building to be looked at the next morning. He could have turned me away but he did not he stay later to help me even though his son was waiting on him. Awesome service Stefan! I am truly thankful. More
by Padgett
Employees Worked With
Stefan in service
March 26, 2019
Quick and proffesional Great service proficient and quick. They were caring and I felt like they cared. Cant remember the service guys name but he was mad cool Great service proficient and quick. They were caring and I felt like they cared. Cant remember the service guys name but he was mad cool More
by grady.jackson98
Employees Worked With
. .
March 24, 2019
Good Customer Service Very responsive and courteous customer service. Pleased with the service given, and would recommend this dealer. One of my favorite feature with thi Very responsive and courteous customer service. Pleased with the service given, and would recommend this dealer. One of my favorite feature with this dealer is the seamless texting update and communication More
by sharitaitsede
Employees Worked With
Gerald Ugbana
March 24, 2019
Disappointed, new facility, horrible service I was told by Service Manager Billy to arrive at 8:30 and Tiffany would be waiting for me. At 8:51, I finally talked to Tiffany, got my vehicle In ba I was told by Service Manager Billy to arrive at 8:30 and Tiffany would be waiting for me. At 8:51, I finally talked to Tiffany, got my vehicle In back, behind several customers that arrived after me. Vehicle repairs completed and sat in bay for 26 minutes before Tiffany called me over in her office, there was another customer there that she asked to stay. U do not feel that My concerns were not any other customer's business. My money was taken for payment I front of another customer while he sat where I should have been sitting. I felt like a number, not a paying customer, that could not ask questions to their service person, very unprofessional, very poor service. I recommend every Chrysler, Dodge, Jeep owner that I know to go somewhere else besides here. Paulding Chrysler, Dodge, Jeep is only concerned with money, not great service. More
by DESMONDSMITH
Employees Worked With
Billy, Tiffany, Stefan
