Paulding Chrysler Dodge Jeep Ram - Service Center

Friendly professionalism from start to finish My service agent, Sean, was beyond professional. He greeted me promptly and explained in detail the next steps to resolve my check engine light conce My service agent, Sean, was beyond professional. He greeted me promptly and explained in detail the next steps to resolve my check engine light concerns. The tech diagnosed the correct action to be taken to fix my problem as efficiently and cost effectively, and got me back on the road soon thereafter. A car is a big investment and having confidence in the dealership service team is paramount in gaining a client's support and keeping it purring like a kitten for years, and Paulding Jeep delivered. More

Excellent service as always I dropped my truck off expecting to be without for a few days but they were able to diagnose the issue same day. Truck came back fixed so I am pleased I dropped my truck off expecting to be without for a few days but they were able to diagnose the issue same day. Truck came back fixed so I am pleased. This is my preferred dealer! More

My experience with Fiedel. He is always professional. I’m upset with the fact that I purchase the maintenance pckt with my vehicle purchase but during the transaction my paperw He is always professional. I’m upset with the fact that I purchase the maintenance pckt with my vehicle purchase but during the transaction my paperwork was switched to the seat protection packet, instead. Not happy. More

Great experience in the service department It was fast and very professional . Fidel did a great job and taught me a lot I really appreciated him helping me with my car and I look forward to ha It was fast and very professional . Fidel did a great job and taught me a lot I really appreciated him helping me with my car and I look forward to having him help me next time . he is a hard worker and very knowledgeable . Thanks Fidel ! More

Recall I had a recall on my car made appt dropped car off that night they called me next day it was done as I picked it up the lady told me since it was rain I had a recall on my car made appt dropped car off that night they called me next day it was done as I picked it up the lady told me since it was raining to bring it by anytime and they would wash it for me Awesome people but I’m bad remembering names More

Great experience I always have a good experience with Paulding Chrysler Dodge Jeep Ram. They are fairly priced and try to help any way they can, on top of that they g I always have a good experience with Paulding Chrysler Dodge Jeep Ram. They are fairly priced and try to help any way they can, on top of that they get the work done quickly More

ONE DAY TURN-AROUND OF A 2-DAY JOB DONNA IS MY GO-TO SERVICE ADVISOR........SHE USES THE LANGUAGE OF MY WORLD: THE K.I.S.S. FORMULA (KEEP IT SIMPLE STUPID).. COMMUNICATION BY TH E SPEAK DONNA IS MY GO-TO SERVICE ADVISOR........SHE USES THE LANGUAGE OF MY WORLD: THE K.I.S.S. FORMULA (KEEP IT SIMPLE STUPID).. COMMUNICATION BY TH E SPEAKER IS THE KEY......THE LISTENER IN THIS SITUATION IS THE OTHER HALF OF THE PARTNERSHIP......DONNA KEEPS IT SIMPLE BUT AS THE 'STUPID' HALF OF THIS PROCESS, I LISTEN TO THE PROFESSIONAL... DONNA REDUCES A VERY COMPLEX SUBJECT TO AN UNDERSTANDABLE LEVEL......THOSE OF US AT THE PUBLIC LEVEL ARE SMART ENOUGH TO KNOW WHEN WE ARE TOO IGNORANT..... WE LISTEN FIRST AND ACKNOWLEDGE SECOND. GIVEN MY HALF OF THE COMMUNICATION EQUATION, BORDERING' ON STUPIDITY. IS NOT BAD AT ALL..... IF THE DONNA'S OF HER PROFESSION HAVE YOUR BACK...GET MY DRIFT!! More

Donna Bell is Amazing Asset to your dealership..! I have dealt with Donna twice regarding my 2019 RAM 1500; once for recall and once for warranty work. She was able to work me in the same day for the I have dealt with Donna twice regarding my 2019 RAM 1500; once for recall and once for warranty work. She was able to work me in the same day for the warranty repair. She is very professional in dealing with all issues. More