Paulding Chrysler Dodge Jeep Ram - Service Center

Hometown feel with a quickness for serving Stefan Forsyth was very helpful and throughly explained everything clearly about my recall. My Jeep was in and out in a very timely manner. Did not ju Stefan Forsyth was very helpful and throughly explained everything clearly about my recall. My Jeep was in and out in a very timely manner. Did not judge that it was an older vehicle that was a rolling mess. Treated me as respectfully as if I purchased a new one from him. Explained what was found during the inspection and made sure I knew that the dealership could handle any repairs without being pushy. More

They found out that I did not have a problem as diagnosed . Both employees that I spoke with seemed to be honest about the problem that was diagnosed elsewhere. And caring that I had to seek further repair. Both employees that I spoke with seemed to be honest about the problem that was diagnosed elsewhere. And caring that I had to seek further repair. More

Service I found the service department extremely Professional and courteous from the service manager, Billy who was out front helping to the porters friendly I found the service department extremely Professional and courteous from the service manager, Billy who was out front helping to the porters friendly smiles. Thank you. More

Oil change, transmission diagnosis Made an appointment the week prior, got me right in when I dropped off. Trisha was extremely prompt, attentive, and respectful. I was given many ways Made an appointment the week prior, got me right in when I dropped off. Trisha was extremely prompt, attentive, and respectful. I was given many ways to contact them for updates and my car was completed on time. They even replaced one of my fuses for no cost at all. Would definitely recommend Trisha in the service department. More

recent service My service went very well, Mr Stefan checked on us periodically. Since it was the weekend the dealership had a skeleton crew. But they pressed on and My service went very well, Mr Stefan checked on us periodically. Since it was the weekend the dealership had a skeleton crew. But they pressed on and took care of us. More

Poor communication, otherwise good The work done on my vehicle was good, but I wish my service representative had kept me up to date throughout the extended time it took to get my car r The work done on my vehicle was good, but I wish my service representative had kept me up to date throughout the extended time it took to get my car repaired (took 2.5 days to replace a couple of tires, do an alignment, and change the oil). I had to call numerous times to get updates on my car, even when my representative told me he'd call me right back. The time it took to get my car back did seem a bit excessive, but it's hard to tell if there's anything the service department could have done better since I am not entirely sure why it took so long due to poor communication. More

Excellent experience Your customer service exceeded my expectations. I would recommend your service department. The work was done timely and I was pleased with the quali Your customer service exceeded my expectations. I would recommend your service department. The work was done timely and I was pleased with the quality of the work. More

Tire replacement Fadil did an outstanding job. Great service! Fadil did an outstanding job. Great service! Fadil did an outstanding job. Great service! Fadil did an Fadil did an outstanding job. Great service! Fadil did an outstanding job. Great service! Fadil did an outstanding job. Great service! Fadil did an outstanding job. Great service! More

Brake service Went in for some squealing brakes for my 2500 ram, while I was there they completed a recall for a steering link, and completed my break repair with Went in for some squealing brakes for my 2500 ram, while I was there they completed a recall for a steering link, and completed my break repair with no problem. Very satisfied with the outcome. At check out I was reminded that there may have a coupon or two online that I can use. I looked, and found one. I like a dealership that looks out now only for themselves that for their customers as well. More

Awesome Great staff-Excellent service—thanks for going above an beyond what I expected - Trish Robbins was awesome-we will be sending people your way for a gr Great staff-Excellent service—thanks for going above an beyond what I expected - Trish Robbins was awesome-we will be sending people your way for a great buying experience More