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Paulding Chrysler Dodge Jeep Ram - Service Center
Dallas, GA
1,919 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,919 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center
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June 01, 2019
Disorganized Very disorganized and inattentive. Took vehicle once for service. Vehicle had brand new tires just put on the day before. Service center was notifi Very disorganized and inattentive. Took vehicle once for service. Vehicle had brand new tires just put on the day before. Service center was notified. Tires were rotated anyways. Vehicle had warranty work performed which consisted of a light being replaced. The light once again failed. Vehicle was taken back, service center stated they could not find previous paper work and stated they would have to charge for repair. Been going there for 3 years only because oil change program is paid for. Disorganized. More
by plum68.as
Verified CustomerEmployees Worked With
Sean
June 01, 2019
Extortion My recent visit, was nothing short of a shakedown!! Also, I guess the importance of other people time, is not an issue. But to be fair, I don't think My recent visit, was nothing short of a shakedown!! Also, I guess the importance of other people time, is not an issue. But to be fair, I don't think this is isolated, to just this location More
by mrhardin274
Employees Worked With
Rather Not Say
June 01, 2019
Took my new truck back to have step rails installed Quick service and the step rails look great!!!! I really enjoyed my experience in the purchase of my new truck. I would recommend your dealership to a Quick service and the step rails look great!!!! I really enjoyed my experience in the purchase of my new truck. I would recommend your dealership to anyone looking to purchase any Dodge product. More
by JALANKFORD
May 25, 2019
Management does not care about the customer. They are never. Do not trust management when they say they are going to stay in touch or call you back customers mean nothing to them. They wrecked my brand new truc Do not trust management when they say they are going to stay in touch or call you back customers mean nothing to them. They wrecked my brand new truck and it was a lot of trouble to get it repaired and still have not got my deminished value. More
by cathyconkle
May 25, 2019
Oil change Service center was very friendly and helpful. I came in for an oil change and tire rotation and was out in about an hour. Waiting area was clean and Service center was very friendly and helpful. I came in for an oil change and tire rotation and was out in about an hour. Waiting area was clean and welcoming More
by Rick
Employees Worked With
Trish
May 25, 2019
Easy Peezy lemon squeeze Drop off my car . Service was done quick and professional. They even have a car wash option . Was done quick and no attempts to upsell what is not ne Drop off my car . Service was done quick and professional. They even have a car wash option . Was done quick and no attempts to upsell what is not needed More
by ANIKEN729
Employees Worked With
Donna , Eric Stallworth
May 24, 2019
Oil change mystery brake noise Brought car in for strange brake noise check. Had oil changed and was told noise undetermined, possible need to have rotors resurfaced. Staff profes Brought car in for strange brake noise check. Had oil changed and was told noise undetermined, possible need to have rotors resurfaced. Staff professional satisfaction guaranteed. More
by bjemison7
Employees Worked With
Trisha Brooks
May 24, 2019
Service. The tasks were performed efficiently. The wait time was a little longer than it should have been. A better experience would have involved an update o The tasks were performed efficiently. The wait time was a little longer than it should have been. A better experience would have involved an update on work status. Overall experience was good. More
by wsricker
Employees Worked With
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May 23, 2019
Tommy answered all my questions . Took care of all my beeds Tommy was cheerful and extremely polite and patient answering all my questions. As a older women I will ask for Tommy each and every time !!! Tommy was cheerful and extremely polite and patient answering all my questions. As a older women I will ask for Tommy each and every time !!! More
by LINDA.SOVIE
Employees Worked With
Tommy helped check me in and out. Answered questions. The gentleman who worked my electrical switch was also fantastic !!! I forgot his name
May 22, 2019
Dissatisfied/ poor communication/ wrong diagnosis Would like to speak with the franchise if possible. I would rather not leave my review for other customers to read. I Would feel more comfortable spea Would like to speak with the franchise if possible. I would rather not leave my review for other customers to read. I Would feel more comfortable speaking with someone directly. More
by Cjones
Employees Worked With
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