Paulding Chrysler Dodge Jeep Ram - Service Center

Recall Service-unprepared I scheduled an appointment on line for a recall on my Renegade. After waiting an hour when I arrived, they told me they had to order the part and I wo I scheduled an appointment on line for a recall on my Renegade. After waiting an hour when I arrived, they told me they had to order the part and I would have to reschedule. I stayed what I was coming in for, the part should have been ordered prior to the appointment or I should have been called and asked to reschedule. What took an hour after I arrived? I was also not told when to expect the part. More

Oil Change Trish took great care of my vehicle through the servicing process. She made sure all my concerns were addressed and I was satisfied with the outcome. Trish took great care of my vehicle through the servicing process. She made sure all my concerns were addressed and I was satisfied with the outcome. I would recommend anyone that has their vehicle serviced here that they work with Trish! More

Repaired Jeep was skipping and cutting out they update the computer doesn't skip or cut out anymore. Danny was very professional and understanding about my iss Jeep was skipping and cutting out they update the computer doesn't skip or cut out anymore. Danny was very professional and understanding about my issue. More

Count on Fadil. We have brought both of our cars in for items that were not typical. Fadil has handled each of the situations in a way that shows his caring nature to We have brought both of our cars in for items that were not typical. Fadil has handled each of the situations in a way that shows his caring nature towards the customers he works with. We very much appreciate his concern for getting things done right. No hesitation in recommending this service. More

Alway the best service representative trish Great service experience and sales always friendly and feels like a family environment I am a huge fan of paulding Chrysler dodge jeep ram dealers Great service experience and sales always friendly and feels like a family environment I am a huge fan of paulding Chrysler dodge jeep ram dealership More

Worst experience ever Had a horrible experience buying a new truck with damage already on it after spending additional money for accessories and ended up with more damage t Had a horrible experience buying a new truck with damage already on it after spending additional money for accessories and ended up with more damage to my truck and 3 weeks in the body shop where I was promised dates from Brian and every time there was another lie eventually called fca which proved to me that Brian was lying about the parts for my vehicle various call to the general manager no returned calls as well as John (manager) who lies and never calls back as well terrible customer service I wouldn’t recommend these people to anyone I truly wish I would have spent my hard earned money somewhere else More

Terrible !!!!! I had my truck in for around the 5 th time with an issue with the radio and the screen that controls all. After it was there for 2 weeks they finally I had my truck in for around the 5 th time with an issue with the radio and the screen that controls all. After it was there for 2 weeks they finally decided to put a new radio in it. The service manager named Billy is very rude and makes smart remarks to the customer myself that he thinks is funny !!! John the manager wants to act lines he involved and all he does is try to smooth things over. Tommy in service is genuinely friendly and nice. I would never ever buy a vehicle from these people again or ever recommend anyone too !!!! More

Great dealership In and out. No problems. Very friendly staff. Even the seating is comfortable to make your visit seem to float by. Would definitely recommend and use In and out. No problems. Very friendly staff. Even the seating is comfortable to make your visit seem to float by. Would definitely recommend and use again. More

Brakes and rotors. Wonderful waiting area as well as staff. Jeep is running and stopping great! Used a loaner car and returned the vehicle, no problem. This is our 2nd t Wonderful waiting area as well as staff. Jeep is running and stopping great! Used a loaner car and returned the vehicle, no problem. This is our 2nd time using service. More

Safety warranty Steffan Forsyth went out of his way to provide the Safety Warranty work my truck needed. He also provided pricing info for maintenance my truck needs Steffan Forsyth went out of his way to provide the Safety Warranty work my truck needed. He also provided pricing info for maintenance my truck needs in the future. Thanks More