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Paulding Chrysler Dodge Jeep Ram

Dallas, GA

4.8
4,130 Reviews
At Paulding CDJR, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We strive to make Paulding CDJR a friendly place to be and a satisfying experience whether you're buying a new or used car, getting service on a vehicle, or taking part in a special or event. Paulding CDJR serves Kennesaw, Dallas, Marietta and Smyrna, GA
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1245 Old Griffin Rd

Dallas, GA

30157

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Showing 4,130 reviews

June 16, 2018

My First Encounter At The Service Dept After scheduling an appt to get a recall inspection. I was still left standing around looking for someone to help. Then I was told that the service ad More

by Unappreciated Customer
Recommend Dealer
No
Employees Worked With
Stefan Forsyth
Jun 16, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Dear Customer: I apologize for the negative experience you had at our dealership and I want nothing more than to make things right for you. I understand, from time to time, things can get a little hectic at the workplace, but it is no excuse for not being able to attend to our customer's needs. Which is why I am asking that you give us another chance to prove to you that we are all about providing our customers with quality service. Please give me a call at (770) 443-2277 Ext. 5712 so we can discuss this matter in greater detail. Thank you, John Lloret - Internet Sales Manager

June 15, 2018

Amazing Customer Service From the moment I called to make the appointment for my service, I received a high level of courteous help. The service area opened the service area d More

by Mary B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan
Jun 15, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for your complimentary review. We appreciate the positive feedback and look forward to providing you with continuous customer care and quality service.

June 12, 2018

Effortless transaction Great experience. Didn't have to go back and forth with multiple offers. Everything was completed in an hour or less. I would recommend to anyone who More

by Golf2much
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfie
Jun 13, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

That's what we like to hear! Thank you for taking the time to share your experience with us. We appreciate the recommendation and hope you're loving your new vehicle!

June 10, 2018

What an experience! Polite, fun and awesome are the words I use for Alfy Hill and Ricardo Hill. Never had so much enjoyment looking for a new vehicle. More

by Golden Eagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfy Hill
Jun 11, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for the complimentary review. We appreciate knowing you had a pleasant shopping experience at our dealership. We pride ourselves in having the best staff possible and it is always nice to read that our salespeople provided you with excellent customer service. Once again, we appreciate the opportunity to earn your business and look forward to providing you with continuous quality service.

June 09, 2018

Window had fallen into door Diagnosed it and set up day to come in. They got to it right away and estimated cost was charged (parts and labor). $423.00. Did not get other quote. More

by 09Dodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan (express service mgr).
Jun 11, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

We are happy to hear that you had a great experience, thanks for letting us know! We value customer time and aim to service your vehicle as quickly as possible. Visit us again soon and have a great day!

June 09, 2018

Awesome experience!! I was in the market to buy a new SUV and went to several dealership prior to going to Paulding DCJR. No one was as nice and helpful as Ricardo was More

by france
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for telling us! We are happy you had such a great experience with Ricardo and the rest of our team. Let us know if we can assist you in any way and enjoy your new Jeep!

Jun 11, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for you purchase and we certainly appreciate your complimentary review. It means a great deal to us to know our salespeople are providing our customers with the best service and customer care possible. Please let us know if we can be of any further assistance to you.

June 06, 2018

AWESOME EXPERIENCE!! Walked in the dealership and was greeted at the door by Ryan with a smile! He made this painstaking process of buying a vehicle, quick and painless, l More

by Steven & Jerri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hairston, John Lloret
Jun 07, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thanks for the great review, Steven & Jerri! We're glad you had such a quick, successful, pleasant visit. Next time you need anything, please let us know! Have a great day!

June 05, 2018

Thank goodness! Thank goodness for Billy Hembree (Service Director) and John Lloret (Sales)! Approximately a year after our son purchased his first vehicle, a Dodge More

by Payne44
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Hembree, John Lloret
Jun 06, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this great feedback! It was our pleasure helping your son with his truck. We are always happy to help out in any way we can!

May 16, 2018

Check Engine? No worries at Paulding CDJR Let me first start by saying I am not normally a fan of dealership service or the cost of the service. That all changed when I met Brian in service at More

by Wonderfulwit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
May 17, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for taking the time to detail your experience at our dealership! It's good to know that Brian and the team took great care of both you and your vehicle. We're glad that the problem was resolved quickly and you were back on the road quickly. Thank you for your kind words and your excellent review!

April 30, 2018

Exceptional Service I had the opportunity to meet Ricardo on a potential car purchase. Even though the numbers worked better for my situation at another dealership he sti More

by D.CO18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for your feedback about Ricardo! He is definitely an asset to our team. Please reach out if we can be of any further assistance to you!

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