Paul Thigpen Ford of Waynesboro

We were very pleased with our experience at this dealership. All the staff we encountered was very friendly and customer service based. Our salesman, Scott Chasm, was awesome. I cant even put int dealership. All the staff we encountered was very friendly and customer service based. Our salesman, Scott Chasm, was awesome. I cant even put into words how great he was. I personally can say I usually hate to go car shopping, but this was by far the best experience yet. I will highly recommend this dealership to everyone I know and most of our of salesman Scott. A+ all the way around More

I had a great experience buying my first new car at Mizell's. Mickey Stewart worked hard to help me find the exact car I wanted. Everyone was helpful, patient, and willing to work to make sure I foun Mizell's. Mickey Stewart worked hard to help me find the exact car I wanted. Everyone was helpful, patient, and willing to work to make sure I found the car I wanted at the budget I needed. It was an overall awesome experience! :-) More

I had an absolutely stellar experience with the staff at William Mizell Ford. Everyone I met was beyond friendly and helpful. Russel Folger, Jeremy Parrish, and JD Collins were completely up front and hones William Mizell Ford. Everyone I met was beyond friendly and helpful. Russel Folger, Jeremy Parrish, and JD Collins were completely up front and honest with everything they told me and they went above and beyond my expectations to get me in the vehicle I wanted. If I could give a higher than 5 star rating they would absolutely get it. More

All employees that cross our path were very friendly and very helpful. Great people to deal with. This was our second car purchased from Mizzell Ford. very helpful. Great people to deal with. This was our second car purchased from Mizzell Ford. More

Very pleasant to work with overall, wonderful experience. Helped me acquire the car I really wanted and the price was fair for what I bought. Helped me acquire the car I really wanted and the price was fair for what I bought. More

I would like to update my previous rating. Justin Parrish did an excellent job and does whatever it takes to make sure that customer service is the best. Justin took the time to make sure that what Parrish did an excellent job and does whatever it takes to make sure that customer service is the best. Justin took the time to make sure that what could have been a negative situation into a good one. Sales people like Justin Parrish is the reason why I have been and will continue to be a reoccurring Customer at Mizell in Waynesboro GA despite living in Atlanta!!! Thank you Justin for taking the time to turn a potential negative situation in to the BEST car purchase that I have made in my life!!!! THank you Mr. Parrish and I will definitely look to you GUYS first for my future car purchases!! The Dixons More

It was a pleasure to purchase my new 2012 Ford Escape at Mizell Ford. Staff is friendly, and go above and beyond to make the buying experience pleasant and FUN! Mizell Ford. Staff is friendly, and go above and beyond to make the buying experience pleasant and FUN! More

If you are in the market for a Ford product, get it from Mizell Ford in Waynesboro, GA and ask for Scott Chasm. He is friendly, responsive, knowledgeable and, most importantly, HONEST! Scott just saved Mizell Ford in Waynesboro, GA and ask for Scott Chasm. He is friendly, responsive, knowledgeable and, most importantly, HONEST! Scott just saved me from making a trip to Atlanta from Augusta to pick up a 2013 Ford Explorer Limited with the 302A package that I was misled about over the phone by Wade Ford in Smyrna, GA. My husband bought his Ford F350 from Scott so we know and trust him and have been very pleased with Mizell Ford in general so we wanted to give them our repeat business. I called Scott on Saturday evening to let him know about the too-good-to-be-true deal that I found through ebay at Wade Ford to see if he could match/beat it. He had just left work on Saturday so I left a message with the gentleman who answered the phone about what I found online and asked that Scott call me back on Monday morning. In the meantime, I put a $200 deposit down to hold the vehicle in Smyrna, GA because I didn't want to miss out on this car if it was all that the salesman at Wade Ford said it was. Scott called me first thing today to review exactly what I wanted: a white platinum metallic 2013 Ford Explorer V-6 Limited with the 302A package, dual moon roofs, second row bucket/captain's chairs (I have 3 kids and need easy access to the third row) with no center console between the bucket seats, and roof rails. I told him about the deal I had been offered by Wade Ford of $44750 (down from $49015) that the salesman said met all of these criteria (and SPECIFICALLY told me he was looking at the car on the lot with the door open and that the second row had captain's chairs) AND was a 4x4. I was not in the market for a 4x4 with a tow package since we have a Ford F350 but for that price I couldn't pass it up. Scott immediately got to work and called me back in 5 minutes to let me know that the vehicle from Wade Ford did NOT have the second row bucket seats--- deal breaker! Second row buckets were one of the most important features I was looking for and have been very specific about. I was shocked by this and called Wade Ford right away to inquire about the new information I received from Scott. The sales manager at Wade sent the salesman who quoted me that price out to the lot to actually look at the car while he checked their inventory online to see if they had the vehicle I thought I was buying. He then very slyly started to give me details on another Ford Explorer. When I continued to inquire about the vehicle I put the deposit down on, he said, "Marty got confused", and then continued to try to sell me a different Explorer. I requested my deposit back since I was grossly misled. He said I would not be charged. While I was fuming over being duped, Scott was working hard to find EXACTLY what I wanted for the best price. And he found it. In Alabama. For a better price. And is bringing it on home to mama. Cha-ching! It is EXACTLY what I want AND has the very cool fashionista/Prada-esque black and brown leather interior. Most importantly, it has bucket seats in the second row with ready access to the third row that will keep my kids from beating each other senseless and save the little sanity I have left after having my chain yanked by a hustler in Smyrna. Scott and Mizell Ford also beat the best financing rate I found (2.49% through USAA for 48 months)-1.95% for 48 months. I cannot praise this dealership and Scott Chasm enough. This will be our second Ford purchase with Scott at Mizell Ford. I guarantee it will not be our last. The sale/ after-the-sale service is second to none. The service department is excellent; they provide a loaner car if our F350 has to spend a day or two at the shop (diesel engine). My best advice for anyone who lives outside of Waynesboro: test drive locally but purchase at Mizell from Scott Chasm. You will not regret it. Great guy, great dealership. We tell all of our friends to come here for Ford products. Thank you, Scott! You ROCK! I can't wait to meet my new ride. More

Friendly service,knowledgeable of vehicle i was interested in and a willingness to work with me on the deal i wanted. Would recommend with no hesitations. interested in and a willingness to work with me on the deal i wanted. Would recommend with no hesitations. More

I was basically window shopping for a Fiesta. I only wanted to ge a basic price range for the car. Chris and david were so friendly and they offered me a deal that I could not refuse. Even when I wasn' wanted to ge a basic price range for the car. Chris and david were so friendly and they offered me a deal that I could not refuse. Even when I wasn't sure that I wanted to buy immediately that continued working with me until I decided to purchased the vehicle. More