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Paul Thigpen Ford of Waynesboro

Waynesboro, GA

4.2
610 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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330 US-25

Waynesboro, GA

30830

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Showing 610 reviews

April 24, 2013

Hi and thanks i enjoyed doing business with you, i would deffinetly recommend buying a car or truck at william mizzell ford..... thanks rose sherlock More

by rossherlock1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gossett
Apr 25, 2013 -

Paul Thigpen Ford of Waynesboro responded

Hi Rose, Thank you for taking the time to review us. We are so happy that we were able to help you. Please let us know if there is anything else we can assist you with. Thank you and take care, JD Collins, Sales Manager, mizellford@gmail.com

April 19, 2013

We had wonderful experinance. Gavin did not rush us out he explained everything we had questions about. We would absolutely recommend you to everybody. we know. It was worth the Drive! More

by buyer4165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Harris
Apr 19, 2013 -

Paul Thigpen Ford of Waynesboro responded

Thank you for taking the time to review us. We are glad that Gavin was able to help you. He is a great member of our team! Please let us know if there is anything else we can help you with. Take care JD Collins, Sales Manager, mizellford@gmail.com

April 18, 2013

I received excellent service from salesman Scott Gossett and would recommend anyone to go to William Mizell Ford. They will make you sure you leave the car lot happy and satisfied. More

by Fgrier23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.D. Collins, Scott Gossett, Service Department
Apr 19, 2013 -

Paul Thigpen Ford of Waynesboro responded

Thank you for taking the time to review us! Scott is a great member of our team and we are glad he was able to help you find the perfect car. Please let us know if there is anything else we can help you with. Take care, JD Collins, Sales Manager, mizellford@gmail.com

April 15, 2013

I bought and signed papers on a 13 Explorer Thursday at lunch that was to be brought in from another dealership. Friday at lunch I received a phone call saying I would not receive the vehicle I bought. Was More

by charlesshealy99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2013 -

Paul Thigpen Ford of Waynesboro responded

I understand your frustration with not getting the vehicle you had picked out. However, we did get you the vehicle as close to the original as possible. Then, we ordered the additional factory equipment so that the vehicle would match up perfectly with the one you had desired. I believe we went above and beyond the call on this one. We depend on the other dealer to do what they promise, so that we may deliver on our promise. Sometimes other dealers dont live up to their side, and all we can do is find another vehicle. In this case we had to go farther to get one, and you DID NOT pay any additional. Also, due to your time crunch our drver left our dealership at 3:30 AM in order to get ther vehicle to you as fast as possible. Then, we had a Custom Bow made to put on the car upon delivery at no charge to you. The equipment missing from the unit has been ordered and is all Ford Parts. Not after market or discounted. After it is all said and done not only did you get Deal you where promised. The dealership did not pass any of the additional costs on to you. So, in fact we delivered everything we promised, and lost money in the transaction. I am very proud of what we did, and believe that most dealers would never lose money to deliver on a promise. The only thing I wish I could change is what we all had to do after the other dealer did not deliver. I hope that you enjoy your New Vehicle and that you get many years of good service from it.

April 13, 2013

After looking for several months for a truck with specific items, I located one at William Mizell Ford. I stopped in to look at their inventory and took a test drive with Russell Folger. Everyone at More

by DennisKeesling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 15, 2013 -

Paul Thigpen Ford of Waynesboro responded

Customer service is very important to us and we are happy that you had a great experience with Russell; he is a great member of our team. Please let us know if there is anything else we can help you with. Thank you for taking the time to review us and we hope to see you in again! Take care, JD Collins, Sales Manager, mizellford@gmail.com

February 05, 2013

my experience at mizell ford was a pleasure. the sales team was helpful and patient. there was no pressure to purchase the vehicle, they only wanted to know what they could do for me. i will glady send More

by klariscy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gavin mcmillan
Mar 27, 2013 -

Paul Thigpen Ford of Waynesboro responded

Thank you for taking the time to review us. We are glad you had a positive experience and hope we can work with you again in the future. Please let us know if there is anything else we can help you with. Take care , JD Collins, Sales Manager, mizellford@gmail.com

February 01, 2013

Best car buying experience ever. This is the BEST STAFF in the CSRA. If you want a hassle free buying experience go to William Mizell Ford. Justin made me feel right at home and teaming up with James, they More

by gamblini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Parrish and James Collins, J.D. Collins, Service Department
Mar 27, 2013 -

Paul Thigpen Ford of Waynesboro responded

We appreciate you taking the time to review us. Justin is a great member of our team and we are glad that we were able to help you. We like your three easy step method! Please let us know if there is anything else we can help you with. Take care, JD Collins, Sales Manager, mizellford@gmail.com

January 29, 2013

Everyone was very kind and gracious starting on Wednesday when we came in and began the process backwards--seeing if we would be able to receive credit. Then if that worked o.k. I would then start to look. More

by SuzanneReeves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
7
January 22, 2013

I received excellent service from the time I set foot on I received excellent service from the time I set foot on the lot until I drove off with my used Ford F-150 King Ranch. More

by Simpelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Parrish, J.D. Collins, Service Department
January 05, 2013

Mickey Stewart was a pleasure to work with. He is friendly and helps a customer in any way that he can. Representative who went over Sync and inside of truck was also very friendly and helpful. More

by taylor297
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Stewart, J.D. Collins, Mickey Stewart, Amy Liebsly
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