Paul Thigpen Ford of Waynesboro

Awesome dealing with Mizell Ford Our trip to look for a New Ford Escape went extremely well. When when got there Mickey Stewart met us as soon as we got there. He took us around and s Our trip to look for a New Ford Escape went extremely well. When when got there Mickey Stewart met us as soon as we got there. He took us around and showed us all the cars and choices we had. When we decided what we wanted they didn't have the exact car but they went out of their way to find us what we wanted and got it for us! We have been dealing with Micky and the owner William Mizell or over 25 years and we would never deal with any other salesman than Micky or dealer William Mizell. Awesome people and all consumed in meeting customers needs. Sincerely Herbert and Juanita Hutcheson More

Awesome, stress free experience wrapped up with a bow Holly helped with everything on the purchase of my daughter's Ford certified used car. She was very candid and professional, and went way above and b Holly helped with everything on the purchase of my daughter's Ford certified used car. She was very candid and professional, and went way above and beyond what other competitor dealer employees would have. She even went out of her way to help us with the surprise reveal, making a bow and personalized sign to complete the wow factor. We will definitely use this dealership in the future!! More

Unbelievable Ken Thomas is one of the best and friendliest around. He make sure he help in everyway possible. He is easygoing so if you nervous about not getting a Ken Thomas is one of the best and friendliest around. He make sure he help in everyway possible. He is easygoing so if you nervous about not getting a car Ken will break the ice. William Mizell Ford is a great dealership,and I recommend more people to go out and get a car from them. More

Great customer service Very professional and very helpful!! They treated us like friends and made our purchase super easy and were great!! Will definitely come back!! Ken al Very professional and very helpful!! They treated us like friends and made our purchase super easy and were great!! Will definitely come back!! Ken already had a customer so he put us in the hands of Santell Hawkins and he kept checking on us thru out the process!! More

Excellent purchasing experience I had an excellent purchasing experience. Mickey sold me a new Ford Explorer for a great price. He took the time to answer all my questions, showed I had an excellent purchasing experience. Mickey sold me a new Ford Explorer for a great price. He took the time to answer all my questions, showed me the many features on this SUV and made sure that I got all of the rebates that were available and I got a fair price for my trade in. Jordan made the financing quick and easy. After I made the the purchase Mickey and his assistant took the time to show me how to operate all of the features and set up our phones for hands free sync operation. We love our new SUV and Micky made sure that we were completely satisfied. This is the 4th vehicle we have purchased from Mizell Ford and all of the folks at the dealership are very friendly, helpful, courteous and professional. The service and parts departments are first rate and take very good care of our vehicles. Service work is very reasonable. I have been very impressed with all of the folks at the dealership and feel like one of the family there. More

Not Reliable They sold me a truck dodge ram they had on there lot, 3/31/2017 was when I purchased it, it had a bad radio and had to be replaced they said they will They sold me a truck dodge ram they had on there lot, 3/31/2017 was when I purchased it, it had a bad radio and had to be replaced they said they will take care of it so I took it back to them, they keep it and I got the truck 5/4/2017, over a month later. They did not give me a rental car, They did not follow up on the problem. I had to contact Chrysler myself to get my truck back, When I went to the Mizell Ford to inquire about the time it was taking the manager Garry Hanna go upset and bold with me like he wanted to fight. He said it was not his problem so he and the sales person started blaming each other. As to this day Mizell do not know I have gotten my truck back they have not contacted me. They sold me the truck and that was it no follow up what so ever. A dealership like this should be investigated for ripping consumers off. I will never buy another vehicle from them again. More

2017 F150Ford Lariat My husband and I purchased. 2017- F150. After many promises and misinterpretations of promises, it took a month to get almost everything we were promi My husband and I purchased. 2017- F150. After many promises and misinterpretations of promises, it took a month to get almost everything we were promised. Don't believe anything until you see it. The only person that tried to be honest and up front was Mr Charles Wright (the first salesman we dealt with). We will not recommend or purchase from this dealership again. Buyer beware. More

worth the trip I traveled 1:45hrs to come see the folks at Mizell Ford because they had just was I was looking for and was very pleased with the service and deal I r I traveled 1:45hrs to come see the folks at Mizell Ford because they had just was I was looking for and was very pleased with the service and deal I recieved. More