Paul Thigpen Ford of Waynesboro

Awesome salesman !! Did a wonderful job! He did a great job!! Awesome salesman and was easy and out the door in no time!! Definitely recommend him to everyone if you are looking for a great e He did a great job!! Awesome salesman and was easy and out the door in no time!! Definitely recommend him to everyone if you are looking for a great experience with buying a car ! More

Confident and Satisfied After two years, I returned my 2016 Ford Focus for a 2018 version of the same model. While walking into the dealership, I was greeted by the always a After two years, I returned my 2016 Ford Focus for a 2018 version of the same model. While walking into the dealership, I was greeted by the always affable Ken Thomas. For this transfer of cars, Al Avarado was the person who worked with me. He is extremely pleasant and personable. Since Mr. Alvarado is a professional, he allows for the entire process to be understandable and therefore comfortable. If you are searching for patience and transparency in a car purchase, I recommend buying a car from Al Alvarado at Mizell Ford in Waynesboro, Georgia. More

Not as advertised To the Better Business Bureau of Central Georgia William Mizell Ford 330 Highway 25 North Waynesboro Ga. 30830 Sales 844-371-7386 Service 844-371- To the Better Business Bureau of Central Georgia William Mizell Ford 330 Highway 25 North Waynesboro Ga. 30830 Sales 844-371-7386 Service 844-371-7385 http://www.mizellford.net/dealership/directions.htm 2013 F250 not as described 2013 F250 Purchase and repair history Purchased 1/13/2018 Several issues noted, engine light on, air bag light on, tailgate cover missing. Returned truck to Dealer on Monday 1/15/2018, dealer gave a rental and kept truck until 1/24/2018 (9 days) Drove truck for 5 days , then dropped it off at Trucks and Moore on 1/29/18 for lift kit. On the way to Trucks and Moore, I turned AC on for the first time (because we had been having very cold weather) and the AC did not work. Made loud noises and did not cool. Picked up truck from Trucks and Moore on 2/2/2018 (Friday afternoon) Drove truck to work until 2/5/2018 Wednesday and took to Dealership to see about getting it fixed. They said it would be next week before they could look at it. I scheduled and dropped off the truck Sunday night the 11th. I called Wednesday (14th) to check on the truck and they had yet to look at it, I talked to David, service rep, and he said they had several people out sick. (no phone calls to me, always me to them) I called back on Thursday(15th) on my way out of town from the Augusta Airport and was informed that the Truck needed a new AC compressor and that I would have to pay for this. Contacted the Sales Manager from the airport and described situation and he said he would look into it and get back with me. On Tuesday (1/20/2015) I again called to see what was going to happen and the service rep forwarded me to the sales manager who said that he had not gotten an answer from the owner about the issue since Friday the 15th. I asked to speak to the owner and was informed he was not present. Also that if I wanted the truck I had to pay 1222.68 to get it back today. 1) 10-way pwr heated/cooled driver & passenger seats w/pwr lumbar (cooling does not work) 2) Automatic front air conditioning More

Quick, easy, and got a great deal. Al Alvarado was very knowledgeable and made my purchasing experience very easy and made me feel comfortable. Overall top service and very friendly pro Al Alvarado was very knowledgeable and made my purchasing experience very easy and made me feel comfortable. Overall top service and very friendly professional staff. More

Great dealers! (Kenneth Thomas) He was so patient and worked hard to get me a good deal. I never imagined this would happen for me so thank you WMF! He was so patient and worked hard to get me a good deal. I never imagined this would happen for me so thank you WMF! More

Our greatest truck buying experience ever !!! Ashley Cassedy was an awesome Sales Person! Her knowledge of the Ford F-150 was excellent, and her friendly, but not pushy, attitude made the buying Ashley Cassedy was an awesome Sales Person! Her knowledge of the Ford F-150 was excellent, and her friendly, but not pushy, attitude made the buying experience our best ever!!! More

Best buying experience Summer Steele assisted me in purchasing a F-150 lariat. It was the best buying experience I've ever had for a vehicle purchase. Summer was friendly, Summer Steele assisted me in purchasing a F-150 lariat. It was the best buying experience I've ever had for a vehicle purchase. Summer was friendly, courteous, and very professional. It was like working with an old friend instead of a "salesperson". If you're in the market I highly recommend calling Summer. More

Worth the Trip to Waynesboro The William Mizell Ford team made sure I wanted to come to Waynesboro for my new Ford instead of Atlanta. This F150 was not my first purchased from a The William Mizell Ford team made sure I wanted to come to Waynesboro for my new Ford instead of Atlanta. This F150 was not my first purchased from a dealer, but they made sure I felt as if I had purchased it from them. No one is giving F150's away, but they dealt with me fairly, made sure I got a great deal, and were pleasant and consistent in their communication all the way through. Being from Augusta I was doubly glad that I spent my money well in Waynesboro Georgia. More

Great customer service They make buying a new car stress-free and easy. Excellent customer service! Knowledgeable sales personnel. Lots of inventory to choose from. I would They make buying a new car stress-free and easy. Excellent customer service! Knowledgeable sales personnel. Lots of inventory to choose from. I would highly recommend Mizell Ford! More

Great purchase experience We brought our entire family, including two kids - 8 and 10 - on the three hour drive to pick up our new F-150. Our salesperson, Al, went above and b We brought our entire family, including two kids - 8 and 10 - on the three hour drive to pick up our new F-150. Our salesperson, Al, went above and beyond to make sure everyone was comfortable, had food and drinks, and entertained while I took care of the paperwork. More