Paul Thigpen Ford of Waynesboro

Sales service was very good. All sections of the sales department were very good. Credit department service was very good. The person who showed us how to use all the gadgets on t All sections of the sales department were very good. Credit department service was very good. The person who showed us how to use all the gadgets on the car was very good. More

good until after the purchase My wife and I purchased a 2020 Ford Ranger from William Mizell Ford, through sales rep. Sammy Anderson. He was great through the whole process and the My wife and I purchased a 2020 Ford Ranger from William Mizell Ford, through sales rep. Sammy Anderson. He was great through the whole process and the purchase went smoothly. It was afterwards that caused me to give him and the dealership an average rating. The vehicle needed to be registered and tilted in South Carolina (outside of Georgia). Both, Sammy and the financial manager stated Willam Mizell would take care of it, as they do this all the time. We paid a $85 fee for this. After waiting two months, we only received a confirmation on the title receipt. Upon contacting the dealership, I was informed that they don't register the car out of state in South Carolina, and I would be responsible for this action. In addition, Sammy was suppose to mail items from our old vehicle and never did, after stating he would twice. We also never received our copies of the signed paperwork either. Bottom line, if you're buying out of state, be hesitant with the promises they make. More

Car purchase From the very beginning, we were treated very well. We live in Tyrone, GA approximately 200 miles from the dealership. And our salesman made getting o From the very beginning, we were treated very well. We live in Tyrone, GA approximately 200 miles from the dealership. And our salesman made getting our paperwork done fairly easy. We financed our vehicle here which made getting the paperwork done more difficult. Kyle Stanford was professional and patient which made it easier for us. Brandi Farmer was great in helping us with the car interior system electronics. She was a great help in her instructions. She made it very easy to understand and answered all of our questions. David the finance officer had all the paperwork in place which made the money process so much easier. Everyone was very helpful and nice and also treated us with respect. And, that meant so much to us. The owner Mr. Mizell treated us like we old friends and made us feel more than welcome. He has built a fantastic dealership with wonderful employees. All dealerships should model theirs after his. More

I have been doing business with this Ford dealership for years and I’m never disappointed. They service my vehicles and always do an excellent job. years and I’m never disappointed. They service my vehicles and always do an excellent job. More

Friendly staff with such a downhome atmosphere. Staff seems to genuinely care about customers and each other which reflects on good management. Thank you, Dave, Brandi, especially Santell! First time I seems to genuinely care about customers and each other which reflects on good management. Thank you, Dave, Brandi, especially Santell! First time I’ve had my test drive vehicle brought to me before I get out of my car at the dealership. They all said the owner takes pride in pleasing his customers and it shows More

Yallll need come here ASAP I worked with a man named Sammy he sold me my first car.He was very respectful and knew exactly what to do if you go here I recommend talking to him. Sammy he sold me my first car.He was very respectful and knew exactly what to do if you go here I recommend talking to him. More

Did everything on line. All staff very professional. Provided all necessary facts to purchase on line. Kyle Stanford went above and beyond what us normally expected when one communicates via text and li Provided all necessary facts to purchase on line. Kyle Stanford went above and beyond what us normally expected when one communicates via text and line. Totally upfront providing pricing and financing terns. A true PRO !!! More

Bought a Fusion from Santell Hawkins, and had the absolute best experience. Zero bull, and still an amazing deal and an amazing price. Great dealership! Forget the other car lots, and come straight h absolute best experience. Zero bull, and still an amazing deal and an amazing price. Great dealership! Forget the other car lots, and come straight here to have Santell help you find the best vehicle. You won't regret the decision, or the deal! More

Had a fantastic experience with the staff at Mizell Ford. Thanks Al, Brandi, Ken and Gary. You all know how to make a lifetime customer! Thanks Al, Brandi, Ken and Gary. You all know how to make a lifetime customer! More