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Paul Thigpen Ford of Waynesboro
Waynesboro, GA
612 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 612 reviews
November 07, 2020
Santell and Ken are the BEST!! They are dedicated to keeping a loyal customer happy and I will always buy from them and encourage others to as well. keeping a loyal customer happy and I will always buy from them and encourage others to as well. More
by JenniferA
Employees Worked With
Ken Thomas, Santell Hawkins
October 26, 2020
Very good sales experience. Mary Blocker was well informed, took her time with us and wasn't pushy"Great personality. She and Gary were fair in the negotiation process. Financing was no problem, did informed, took her time with us and wasn't pushy"Great personality. She and Gary were fair in the negotiation process. Financing was no problem, did not try to get us to buy extras. The price was lower than any other ford dealer in the area. Brandi was very helpful in explaining how to sync our phones to he vehicle and has a wonderful demeanor.This is the third vehicle we have purchased from Mizell Ford and all the experiences were pleasant. More
by cmiller455
Employees Worked With
Gary Hanna, Brandi Farmer, Mary Blocker
October 17, 2020
Mary Blocker and Kendra Moore made this transaction the most pleasant off all time! Truly friendly, professional and accommodating! This was my 6th Ford purchase and by far the best salesperson experience most pleasant off all time! Truly friendly, professional and accommodating! This was my 6th Ford purchase and by far the best salesperson experience ever! More
by Pam
Employees Worked With
Mary Blocker, Kasandra Moore
October 06, 2020
Great dealership to buy from!! Got me into the car of my dreams at the payment I needed to be at! Thank you Mizell Ford dreams at the payment I needed to be at! Thank you Mizell Ford More
by K
Employees Worked With
Other Employees :
Gary Hanna, Santell Hawkins, Al Alvarado, Brandi Farmer, George Sims, David Hathcock, Kyle Stanford, Mary Blocker
October 06, 2020
It was a Fast and easy buying experience! They had me in and out in no time! I would recommend Mizell Ford to everyone that I know! and out in no time! I would recommend Mizell Ford to everyone that I know! More
by KYLESTANFORD48
Employees Worked With
Brandi Farmer, Kyle Stanford, Regan Everett
September 25, 2020
We have bought several vehicles from Mizell Ford and each time it has been an amazing experience. Hassle free and very nice salesperson! Thank you! time it has been an amazing experience. Hassle free and very nice salesperson! Thank you! More
by Juanitafarmer07
Employees Worked With
Brandi Farmer
September 15, 2020
I tell ya my experience with John,Reagan in sales and Dave in finance was awesome!I know my next vehicle I will get at Mizell!Didn't think I would qualify but they made it happen Dave in finance was awesome!I know my next vehicle I will get at Mizell!Didn't think I would qualify but they made it happen More
by Rmanchester111
Employees Worked With
Brandi Farmer
September 05, 2020
At first they seem really helpful as most salesman would be. However if someone says they are the assistant I would not recommend you talk to them. She will tell you one thing and give you certain expectati be. However if someone says they are the assistant I would not recommend you talk to them. She will tell you one thing and give you certain expectations of a price that isn’t accurate. Make sure you read everything throughly no matter how long they make you wait. I had a trade in that I couldn’t find the title for. They said I would need to order a duplicate which was fine, then said it could be handled at the dealership, and of course came back to the original statement I needed to order myself. I requested rubber floor mats which they had to order and I could pick up in a few days, which turn into weeks now. Called me and told me they were ready and I would be there later that day. Surprise, when I arrived they were locked up in maintenance shop and couldn’t get them. Wasted trip. Salesman said he would meet the following day, or course no call. They put on a show of professionalism until you sign the paperwork. You can call it buyers remorse, but only the dealership. Love the truck, but do your research before you go to them. First time buying a new truck with a payment, it’s been a terrible experience More
by Ptruett
Employees Worked With
September 04, 2020
I really love the customer service that my husband and I received at William Mizell Ford in Waynesboro, Ga. I must say that I really felt like customers comes first at William Mizell Ford from the reception received at William Mizell Ford in Waynesboro, Ga. I must say that I really felt like customers comes first at William Mizell Ford from the receptionist who took my temperature, the sales associates, the manager, and the finance young man. I can’t say enough about Al, he was great, he made my wait worth waiting for. Al is so good at what he does. Brandi did such a great job with introducing me to my new SUV. Hats off to the entire staff at William Mizell Ford, I love my Ford Explorer Limited. If you need a car, and good customer service go see the staff at William Mizell Ford today you will be glad that you did... James and Thirsteen Bing More
by A happy customer.
Employees Worked With
Al Alvarado, Brandi Farmer
August 06, 2020
My husband and I really enjoy working with Sammy. He really cares about his customers. I recommend anyone interested in a great buying experience to visit Sammy at Mizell Ford. really cares about his customers. I recommend anyone interested in a great buying experience to visit Sammy at Mizell Ford. More
by Angela Evans-Brown
Employees Worked With
