Paul Murrey Ford Mercury

I have been here twice for service and parts service and I am 109% pleased with the way I was handled by Tyler and will continue to bring my 2020 Ford Escape there for all my service needs. I am 109% pleased with the way I was handled by Tyler and will continue to bring my 2020 Ford Escape there for all my service needs. More

Always great service! My go to dealership hands down. Have tried larger dealerships in Dallas and no comparison for service. My go to dealership hands down. Have tried larger dealerships in Dallas and no comparison for service. More

They communicated very well. Jeremy texted me to let me know what was going on, options and pricing. Price was also very affordable. Overall I had a great experience Jeremy texted me to let me know what was going on, options and pricing. Price was also very affordable. Overall I had a great experience More

Tyler has always provided excellent service on my vehicles. I appreciate the valet service when needed. vehicles. I appreciate the valet service when needed. More

Very pleased with the results and the way I was treated. I will be back. I will be back. More

The service department at Paul Murrey Ford is excellent. Mitch, Tyler, and Jeremy are great! Great customer service and excellent mechanics make this my only choice for service on my car. Mitch, Tyler, and Jeremy are great! Great customer service and excellent mechanics make this my only choice for service on my car. More

These people are great. I made an appointment to have my vehicle serviced and it was completed earlier than they promised. Always a pleasure. I made an appointment to have my vehicle serviced and it was completed earlier than they promised. Always a pleasure. More

They take great care of us. Jeremy is very efficient and effective in all he does. Jeremy is very efficient and effective in all he does. More

Paul Murrey is the best! I took my 2020 Explorer to them for a recall problem. The Service Manager Jerry Hendrick went far and beyond what was required. He was the kindest I took my 2020 Explorer to them for a recall problem. The Service Manager Jerry Hendrick went far and beyond what was required. He was the kindest and most caring manager I have ever met and when they were done with the work, he called and offered to bring my car to me which I really need because my neighbor was not available. Thank you Mr. Hedrick, and thanks to Paul Murrey Ford. The issue with the recall problem was taken care of...I am a happy customer. I will be back. More

Always friendly and helpful! Would recommend to anyone! Easy drop off and pickup anytime of day! Would recommend to anyone! Easy drop off and pickup anytime of day! More