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Paul Moak Honda

Jackson, MS

4.8
860 Reviews

802 Harding St.

Jackson, MS

39202

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860 Reviews of Paul Moak Honda

February 27, 2025

Samantha was super to work with me. She was so kind and helped me in every way she could! She needs a paid day off😝 More

by PPepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, DiAnn Boykin
Mar 02, 2025 -

Paul Moak Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Honda! We hope you have a great day!

February 20, 2025

Paul Moak Honda has always provided the best in sales and service. The entire staff is courteous and top-notch. More

by JSHamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, Betty Brewer
Feb 23, 2025 -

Paul Moak Honda responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2025

The staff is polite and efficient. They are honest about my repair needs and quick with work required. More

by sandrasherrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, Betty Brewer
Feb 10, 2025 -

Paul Moak Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Paul Moak Honda. We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2025

Very Friendly all my questions were answered. I had a great experience thank you Samantha ! More

by tammy smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Jan 31, 2025 -

Paul Moak Honda responded

Hi Tammy, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 24, 2025

I bought parts that I ended up not needing,took them back today,and was told that I couldn’t get my money back,like $400 so I’m stuck with parts I dnt need..SHAME ON PAUL MOAK PARTS DEPT.but I guess it’s abo More

by kinshahughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Thompson, Kevin McDonald, Michael "Mo" James
Feb 01, 2025 -

Paul Moak Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to John Scarbrough our General Manager at 601-360-2120. when you can so we can address this situation directly. Thank you and have a great day.

January 24, 2025

Friendly place to buy and service your car spend less time on services.thanks you all for you time More

by Dansab_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin, Betty Brewer
Feb 01, 2025 -

Paul Moak Honda responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2025

Professional, trustworthy and organized. Recommended often to people in market for car-dependable in keeping customer informed when and what vehicle needs More

by alrojohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Jan 20, 2025 -

Paul Moak Honda responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

January 16, 2025

They serviced my vehicle for a recall on the fuel pump. It was done in a professional and timely manner. More

by meandkyla2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Feb 01, 2025 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2025

Please tell me why y'all no longer offer shuttle service? ?? Not every customer has an option for someone to pick them up nor can we sit and wait all day when there's a backup of vehicles from previous day w More

by gar10477
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Jan 19, 2025 -

Paul Moak Honda responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to Please contact John Scarbrough, General Manager, at 601-360-2120 when you have a chance. Thank you, and we look forward to hearing from you.

January 05, 2025

Mrs Samantha is the best! Best personality a customer services a person can have. Thank you so much!! More

by Sherry jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Jan 06, 2025 -

Paul Moak Honda responded

Hi Sherry, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

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