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Paul Miller Volkswagen of Bernardsville

Bernardsville, NJ

Overview
Employees
Reviews
Vehicles
4.6
320 Reviews
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118 Morristown Rd

Bernardsville, NJ

07924

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Showing 320 reviews

October 25, 2025

Always pleasant and helpful, I don't trust my car with anyone else. Not even the VW dealer around the corner from me. More

by buckd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
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Oct 27, 2025 -

Paul Miller Volkswagen of Bernardsville responded

Thank you for your trust and loyalty! We truly appreciate your confidence in our team here at Paul Miller Volkswagen of Bernardsville.

October 23, 2025

My new ( 7400 miles) Taos had a complete transmission failure. The communication regarding the status of my vehicle was disappointing. As was the length of time it took to repair. The car broke down on O More

by E
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WideWail Agency
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2025 -

Paul Miller Volkswagen of Bernardsville responded

I'm sorry to hear about the transmission issues with your vehicle and the delay in communication during its repair process. I was happy, however, to have been able to provide some clarity regarding a shipping error on VW's part and am so thankful for your patience in this matter. We are able to offer you a customer satisfaction reimbursement, and we are always here to help if you need anything else. Please don't hesitate to give me a call if you'd like further assistance at this time—your satisfaction is important to us. Thank you, David Livermore - General Manager - (833) 979-3234

October 17, 2025

Excellent service and staff! Recommend this dealership to all. Real family feel from the moment you walk in to the completion of your service. More

by m-Ernst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WideWail Agency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2025 -

Paul Miller Volkswagen of Bernardsville responded

Thank you for the glowing review! We're happy to hear you had a smooth, family-like experience with our team. We appreciate your recommendation and hope you'll visit us again at Paul Miller Volkswagen of Bernardsville!

October 14, 2025

Dealing with Ken was a pleasure we. did not feel any pressure in securing a deal... Great Guy! More

by whitecmem@verizon.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert H.
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Oct 15, 2025 -

Paul Miller Volkswagen of Bernardsville responded

Thank you for the great review. We look forward to seeing you again at Paul Miller Volkswagen of Bernardsville! Ken will love to hear your kind words.

September 03, 2025

The top notch is Maria and Andrea the lady behind the SERVICE DESK. very professional plate and understanding. More

by wendykirkdesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea and Maria service professionals.
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Sep 04, 2025 -

Paul Miller Volkswagen of Bernardsville responded

Thank you for sharing your experience with Maria and Andrea! They'll be pleased to hear your kind words. See you again at Paul Miller Volkswagen of Bernardsville, Wendy!

May 29, 2025

Andrea and John were quite the team. They were more than helpful in returning my TDI to the road. Both should receive raises in pay. Keep them in Bernardsville. Bravo. More

by JFBeastie22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Ugalde, Service Technician "John"
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May 30, 2025 -

Paul Miller Volkswagen of Bernardsville responded

Thank you for the fantastic feedback! We're delighted to hear that Andrea and John provided exceptional service at Paul Miller Volkswagen of Bernardsville. We'll be sure to share your kind words with them, and we appreciate your support!

May 02, 2025

Very helpful service. Bernardsville VW recent replaced a tire valve stem that was damaged for free. Much appreciated. More

by johnmclaughlin48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
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May 04, 2025 -

Paul Miller Volkswagen of Bernardsville responded

John, we're delighted to hear that our team at Paul Miller Volkswagen of Bernardsville could assist you with the tire valve stem replacement. Thank you for sharing your experience! Safe travels!

April 10, 2025

Maria is always extremely pleasant and I’ve always had a pleasant experience in the service department. More

by drameri92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Ernst
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Apr 11, 2025 -

Paul Miller Volkswagen of Bernardsville responded

Thank you for sharing your positive experience with Maria and the service department at Paul Miller Volkswagen of Bernardsville! We're delighted to know that each visit has been pleasant. We look forward to serving you again in the future!

February 27, 2025

The buying experience was quick & painless. Kenneth Rasa was knowledgeable & very easy to work with More

by E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Rasa
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Feb 27, 2025 -

Paul Miller Volkswagen of Bernardsville responded

It means so much to hear our team gave you such excellent care! Thank you! – Paul Miller Volkswagen of Bernardsville

February 22, 2025

I have leased or purchased cars from Bernardsville Volkswagen for 25 years. Their service and service manager is the best. Helpful, knowledgeable and friendly, More

by 25yearVWdriver
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Report | Print
Feb 24, 2025 -

Paul Miller Volkswagen of Bernardsville responded

Thank you for your loyalty over the years! We're delighted to hear that our team at Paul Miller Volkswagen of Bernardsville continues to provide excellent service. We look forward to serving you for many more years!

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