Paul Miller Subaru
Parsippany, NJ
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Usually buying a used car is difficult. The salesperson will tell you anything to get you to buy the car. "Yes, it's clean." "It was in an accident but no damage." "This deal won't last!" And the cars are will tell you anything to get you to buy the car. "Yes, it's clean." "It was in an accident but no damage." "This deal won't last!" And the cars are often priced above market. Well, this is not true at Paul Miller Subaru. I recently purchased a used SUV from them. The customer service was great. They drove two cars to my mechanic, about 90-minutes away from their dealership. My mechanic told me both cars were clean. Prior I had another dealership bring a car to my mechanic -- a reported clean car -- and my mechanic said it was a piece of junk: leaking oil, brakes shot, front end shaking, two front fenders replaced from an accident, air bag deployed, etc. Paul Miller Subaru puts its used cars through a 51 point inspection. They showed me the list of items that had repaired or replaced on the vehicle that I ended up buying. They do not sell cars that need work. They were prompt in returning emails and phone calls, and quick to find a suitable vehicle for me in my price range. At the showroom, I was treated with the same attention and care as folks buying new $30,000 cars. BTW, they went through all this work just to sell me a $7,000 car. Now THAT speaks volumes! Oh, and no high pressure sales here. I was offered an extended warranty option, which I declined. The gentleman offered me a better price and I still declined. He was polite and we concluded our transaction. I'd say that they price their cars pretty tightly. The car that I purchased was above Edmund's value but below Blue Book value. If you're looking for a new or used vehicle, I recommend that you go to Paul Miller Subaru first. It is worth the drive even if you are not local. Based on my experience, I'd guarantee that you will not be "taken for a ride." More
Read what you sign twice before you sign and remember these two words BUYER BEWARE! I have given this rating for the simple reason people should know they practice deceptive sales techniques.Make sure th these two words BUYER BEWARE! I have given this rating for the simple reason people should know they practice deceptive sales techniques.Make sure the papers you sign are in full view and not layered one on top of the other. More
As a Paul miller client for over 25 years, it was a pleasure when he bought Loman out. The service and quality of the dealership jumped to the head of the class as othr paul miller agencyie perform. pleasure when he bought Loman out. The service and quality of the dealership jumped to the head of the class as othr paul miller agencyie perform. More
I was searching for the best used car for two years and was afraid. Paul Miller subaru was my salvation. Paul Miller subaru found me the best car on the road. And, with extremely helpful and knowledgeabl was afraid. Paul Miller subaru was my salvation. Paul Miller subaru found me the best car on the road. And, with extremely helpful and knowledgeable employees such as Jessica Churchill and Jerry Ciriaco, my continuing experiences keep on exceeding all of my expectations. Having searched alot of other dealers over the course of two years and finally understanding that I never have to search again, is beyound content for a busy person such as myself. Thank you Paul Miller and staff! Sincerely, Dimitry More
By far, working with Sharon Coppola made for the smoothest, issue-free car buying experience that I've ever had. I've driven Hondas for nearly 30 years, but am glad I came to Paul Miller Subaru for smoothest, issue-free car buying experience that I've ever had. I've driven Hondas for nearly 30 years, but am glad I came to Paul Miller Subaru for the great looking and well-maintained Certified Preowned Forester. Sharon Coppola was very thoughtful and thorough and took the time to answer all of my many questions, quickly coordinated insurance and financing, and made certain I was happy with the car. She even had the car detailed again when she thought a little extra cleaning was necessary! Without hesitation, I would recommend this dealership to friends and will purchase my next Subaru at Paul Miller. More
I drive a great deal and put more miles on my car than the average user. I bought my Subaru from another dealer and soon learned, to my regret, that I had made a mistake. I had bought a used Subaru and re the average user. I bought my Subaru from another dealer and soon learned, to my regret, that I had made a mistake. I had bought a used Subaru and received a (non-Subaru) warranty that wasn't worth the paper it was written on. Subsequently, in a little more than a year I had a meltdown (literally) of the engine and was towed to Paul Miller. It was one of the best accidents I ever had. Jessica, as well as the whole dealership, not to mention Subaru itself, went all out to please me. Even though I had not bought my car from them, they literally chopped my repair bill in half of what it should have been and I was off and running in less than two weeks. A minor miracle considering the extent of damage to my car. And, when I bring my car to them for maintenance they always find things that I know the average mechanic would miss. I know there are cheaper places to bring my car, but not one of them is anywhere near as good as Paul Miller. It's hard to put a price on piece of mind. This is why I gave Paul Miller the rating I did and, if I could have, it would have been even higher. I will be their customer as long as they allow me in their dealership. More
For a new salesman/former service guy Rod was nothing short of spectacular. Easily the most courteous, helpful, and refreshingly honest salesman we have ever dealt with....and we didn't even buy a car fr short of spectacular. Easily the most courteous, helpful, and refreshingly honest salesman we have ever dealt with....and we didn't even buy a car from him. We will certainly be referring all our friends to him and the rest of the Paul Miller team. More
Paul Miller Subaru is a great place to buy a car. I had a great experience with my salesman and the finance department was fantastic. I look forward to buying my next car at Paul Miller Subaru. great experience with my salesman and the finance department was fantastic. I look forward to buying my next car at Paul Miller Subaru. More
Bought a 2011 subrau outback not to long ago it recently broke Under warranty. Not sure of what when wrong but The warranty manager was very Polite. ( easy on the eyes) he explained to me what happened, broke Under warranty. Not sure of what when wrong but The warranty manager was very Polite. ( easy on the eyes) he explained to me what happened, why the problem accrued, and how long it will take. Very friendly atmosphere very nice place love my outback and the dealership. More
I continue to be impressed by the quality of service and overall experience at Paul Miller Subaru. I was recently experiencing some minor problems with my Impreza and brought it in for service. They diagnos overall experience at Paul Miller Subaru. I was recently experiencing some minor problems with my Impreza and brought it in for service. They diagnosed, explained and resolved the issues I was experiencing and got me back on the road in a timely manner. I'm normally not one to sit and write a review like this but you guys at Paul Miller have earned it! Thanks, and keep up the good work. More