Paul Miller Subaru
Parsippany, NJ
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I was in the market for 2013 Subaru Outback Limited Lease. I had some bad experiences with getting quotes at other local Subaru dealers. I read the reviews on this site and reached out to Sharon Copp Lease. I had some bad experiences with getting quotes at other local Subaru dealers. I read the reviews on this site and reached out to Sharon Coppola via email. She responded quickly and was able to get me a quote for a lease that was very fair. Leases can be tricky and reading all the different scams that dealers play intimidated me on making this lease deal. Sharon made it super easy! The dealership all around was great! They set up my car including my bluetooth! Jeremy walked me through the lease process and it was a breeze. No surprises here! I would highly recommend Paul Miller Subaru. More
I was in the market for a new vehicle and stopped into Paul Miller Subaru. My wife currently has a Subaru Forester and had an Outback prior to that. I was not committed to Subaru, but was pleased with m Paul Miller Subaru. My wife currently has a Subaru Forester and had an Outback prior to that. I was not committed to Subaru, but was pleased with my wife's experiences. I was greeted by a young salesman - Ryan Murphy. I was expecting a pushy salesperson looking to close an immediate sale. Instead, Ryan took the time to listen to my needs and discussed a few different vehicles with me. It seemed that he was more interested in making sure the vehicle was correct for me than he was in making a sale. He was not pushy at all and was completely knowledgeable on all aspects of the car, engine, onboard computer, etc. It was very refreshing. Ryan was also completely familiar with the trim lines, options, and the values of each. He gave me an honest opinion on which accessories were worth the extra investment and which ones simply were not. I never felt pressured. I was introduced to the service staff and their capabilities. I made a decision on the spot that this was a dealership I wanted to work with. I purchased a 2013 Subaru Outback 3.6R and I am extremely happy with it. It is incredible in the snow. Since the sale, Ryan has called me several times just to see how I'm enjoying the car and to see if I had any questions or concerns. Upon my subsequent visits, I have also been greeted by the sales manager - Ron. Paul Miller Subaru is truly a first class dealership. Ron Quade More
I had an excellent experience purchasing my new Subaru. They have well trained, professional, courteous staff. This was my first experience with Paul Miller Subaru, but it will not be my last. They have well trained, professional, courteous staff. This was my first experience with Paul Miller Subaru, but it will not be my last. More
Great experience in buying a used car from this dealer. They listened to my needs and led me to the right car to meet my family's needs. I never felt pressured and I felt that I got a good deal. I would They listened to my needs and led me to the right car to meet my family's needs. I never felt pressured and I felt that I got a good deal. I would recommend them to my friends... and would return. Good follow-up by them to make sure i was happy after the sale and to see if I had any questions. More
After months of comparing vehicles on the internet, going After months of comparing vehicles on the internet, going to auto shows, and deciding against purchasing a Mitsubishi Outlander Sport, I arranged After months of comparing vehicles on the internet, going to auto shows, and deciding against purchasing a Mitsubishi Outlander Sport, I arranged for an appointment with Ms. Coppola for the morning of April 6, 2013 ready, willing, and able to purchase a 2014 Subaru Forester. From the first moment of my arrival, I felt comfortable working with Sharon to complete this new car buying purchase. I must admit, for a long time I had been procrastinating about going through the car buying purchase, simply because I dreaded dealing with the possibly aggressive nature so many automobile industry salespeople have a reputation for. I feared stepping into any car dealership, just because I didn’t want the “hassle” of dealing with a sales-person. Fortunately, Sharon and I sat down, assessed my vehicle needs, and I was soon presented with a purchase offer that I considered fair (after reviewing Kelly Blue Book and Edmund’s sites) for both Paul Miller Subaru and myself. Sharon then went on to detail the additional fees in a manner that was clear, up front, and completely honest. At no point in the process did I feel as if things were moving “out of control” in a direction that would leave me financially taken advantage of. Sharon Coppola’s fluency of the sales process, in my opinion, is exemplary. Her straight-forward and direct presentation of all the facts is what I, as an educated consumer, was looking for. My search was found in Sharon Coppola and, without a doubt, I will highly recommend my friends and relatives to work directly with her in the future. Since picking up my vehicle from Paul Miller on April 11, 2014, I can say that the 2014 Forester has not only met, but exceeded my expectations. I am satisfied with my purchase and pleased that Sharon Coppola was an integral part in making the whole process become reality. Sharon was professional, confident, and ethically oriented manner. If you are planning to buy a vehicle from Paul Miller Subaru, make contact with Sharon, set up an appointment, and proceed from there. You will be surprised how easy and "stress free" the process will be. More
Sharon was very professional, responsive and very courtious during the entire sale. Would recommend Sharon to our family and friends. Very pleased with the purchase of our new 2014 Subaru Forester. courtious during the entire sale. Would recommend Sharon to our family and friends. Very pleased with the purchase of our new 2014 Subaru Forester. More
The dealership was large and had many models on display. The dealership was large and had many models on display. Everyone was helpful. Our salesperson , Sharon Coppola was one of the reasons we purchased The dealership was large and had many models on display. Everyone was helpful. Our salesperson , Sharon Coppola was one of the reasons we purchased here. She was knowledgable , helpful and straight forward. Great Customer Service . I will purchase my next Subaru here. More
Last night I purchased a Forester for my partner. I started research on SUVs about a week ago. The Forester appealed to us, as did other similar SUVs on the market. I emailed Sharon Coppola for some in started research on SUVs about a week ago. The Forester appealed to us, as did other similar SUVs on the market. I emailed Sharon Coppola for some information on a vehicle I noticed online on their website. Sharon quoted us a fair price which prompted a few phone calls. The next night, we drove home with the SUV. The Forester is beautiful, the price on the new vehicle and my trade-in were honest and fair. That's what got us in the door. The phenomenal personality of Sharon Coppola is what sold us! I've purchased many vehicles for myself and my family over the years and can honestly say that Sharon is hands-down THE BEST salesperson I've ever done business with. Sharon is fair, direct, honest, knowledgeable, and above all nice. Sharon made us feel comfortable, special even, going above and beyond. I hope to see her again next year, as I trade my Honda for a Subaru. I will definitely recommend Subaru, especially Paul Miller Subaru, to anyone I meet. More
I came to Paul Miller Subaru looking at a completely different vehicle than the one a purchased: an old used Legacy GT. When I got there, they told me that I would have to wait to see the car because th different vehicle than the one a purchased: an old used Legacy GT. When I got there, they told me that I would have to wait to see the car because the vehicle had not yet been surveyed by their shop and, as such, they were not aware of any work that needed to be done. The next day they called me to inform me that the Legacy had several issues, and that they did not plan on selling the car to any customers, but that they had just taken in a Mazda 6 which was in good condition. From the moment I walked in to that show room until I left with my new car, everyone was very professional and told me exactly what was going on, and they all went to extraordinary lengths to sell me a car that any one of them would be okay driving home in rather than just shoving me in to a car with problems because I wanted it. Both Brian and Anthony were awesome during the negotiating process, and did everything they could to come to a mutually beneficial price. Likewise, Jeremy made my experience in finance smooth and efficient. All in all: the experience was easy and enjoyable, and I'll definitely be recommending Paul Miller Subaru to all my family and friends because of it. More
Found our vehicle of choice via the internet and after contacting and visiting several dealers with similar vehicles that met our criteria, we were most disappointed......until we checked in with Paul Mil contacting and visiting several dealers with similar vehicles that met our criteria, we were most disappointed......until we checked in with Paul Miller Subaru and Sharon. Even though we live nearly 100 miles away, her assuring manner made me comfortable enough to make the trip out to preview their offerings. After meeting with her personally, I knew I had made the right choice. Sharon was most welcoming and knowledgeable. Quite the multi-tasker as well. Professional and organized, she handled all my questions and concerns in an honest manner. No shell games or slight of hand as I had done my homework as well. She stayed in contact with me in the days leading up to delivery, making sure all the details were followed up on from financing through the thorough detailing and presentation as the Forester was brought around for our inspection at purchase. This gal is a genuine people-person with integrity. She is an asset to Paul Miller Subaru for sure. We got a new car and made a new friend today. Looking for a new or used Subi? Be sure to visit Paul Miller Subaru ........and ask for Sharon! More