Paul Miller Subaru

Terrible Experience This was the absolute worst car experience I've ever had, and I've bought 8 cars. I'm in Michigan and found this dealership through eBay. They just go This was the absolute worst car experience I've ever had, and I've bought 8 cars. I'm in Michigan and found this dealership through eBay. They just got in an 07 Acura RDX which was exactly what I was looking for. I called them, asked about the condition. They told me everything was great, the fluids were brought back to stock, the car looked and drove great, blah blah blah. My dad was in New Jersey right around this time, so he went to pick it up for me. While test driving it, a transmission error appeared on the nav. Big red flag... They looked at it and found that the car had no issues, so they said. To be safe, my dad convinced them to give me a 30 day tranny warranty. Hesitantly, they did. Once the car was in my possession, I brought it to my local Acura dealership, to make sure the transmission was okay. Lo and Behold, the transmission didn't need to be repaired, but it actually needed a replacement. We contacted them (Brian Gasokosky specifically) and told them the issue since we had the warranty on the car. He didn't believe us! Why would an Acura dealer lie? We then asked the Acura dealership for proof to send to this terrible Subaru dealership. We sent that over and still they wouldn't fix the car. What's the point of a warranty when they don't back it up? Finally, they offered to take the car back, but they wouldn't fix it. What car dealership ever takes cars back? It was very fishy. They either knew the car was crap, they were trying to avoid a lawsuit because we had the proof of warranty, or they didn't think we would accept. Needless to say, we returned it. Then it was a huge pain to get my money back. It took about a week and a half to get it. What a pain in the butt. NEVER BUY FROM THEM, THEY'RE CROOKS! TL;DR - I bought a car with a warranty, it had a bad transmission. Brian would not back up the warranty. We ended up returning the car and were out about $1,000 in shipping/repair costs. More

Salesmen was courteous. He explained everything thoroughly. I was happy with the service. I would recommend your dealer to a friend and family. Thank You for everything. thoroughly. I was happy with the service. I would recommend your dealer to a friend and family. Thank You for everything. More

Sharon was super efficient. Collection of vehicle and signing of documents happened in minutes. Very impressive. I recommended the dealership to a friend and he bought an Forester the next day. signing of documents happened in minutes. Very impressive. I recommended the dealership to a friend and he bought an Forester the next day. More

It was a pleasure dealing with the friendly and professional staff at Paul Miller Subaru. Especially the General Manager Jim and the salesperson Sam. They made the purchasing of our new Subaru a ve professional staff at Paul Miller Subaru. Especially the General Manager Jim and the salesperson Sam. They made the purchasing of our new Subaru a very pleasant experience.Great service and very knowledgeable staff!!! We are really happy with our purchase. Thank you all!!!! More

2014 Subaru XV Crosstrek Purchased a 2014 XV Crosstrek from Paul Miller using the Costco Auto Buying Program. I worked with Sharon Coppola their Internet Sales Manager. Pre-ar Purchased a 2014 XV Crosstrek from Paul Miller using the Costco Auto Buying Program. I worked with Sharon Coppola their Internet Sales Manager. Pre-arranged Costco pricing made this purchase a no-brainer. I contacted other dealer with the Costco price and they could not match it. No-haggle car buying experience and Sharon and Jim were pleasure to work with. Costco price + Paul Miller Subaru = Satisfied Customer Thanks! Brian F. More

My husband and I were considering several different models/brands and had been to quite a few area car dealerships over the course of a couple of weeks. Ryan Murphy at Paul Miller Subaru was by far the models/brands and had been to quite a few area car dealerships over the course of a couple of weeks. Ryan Murphy at Paul Miller Subaru was by far the most knowledgeable and professional salesman that we dealt with out of all of them. Ryan is courteous, friendly, laid-back and, most importantly, thoroughly knowledgeable and enthusiastic about his product. More

Jeff did an excellent job of showing me all the choices of vehicles and options available to me, before I decided to purchase the 2014 Outback. His knowledge of all aspects of the deal (financing, warrante of vehicles and options available to me, before I decided to purchase the 2014 Outback. His knowledge of all aspects of the deal (financing, warrantees ,service, etc.), and his positive attitude were outstanding. More

My experience with Paul Miller Subaru was a great experience. Everyone worked with me in a friendly manor, very professional, pricing was great! they were very negotiable but i used True Car Program experience. Everyone worked with me in a friendly manor, very professional, pricing was great! they were very negotiable but i used True Car Program which I love that this dealer still uses the program it saves customers tons of cash. More

I gave all "greats" to my review because my experience buying a car with Paul Miller Subaru was completely positive. My salesperson, Ryan Murphy, listened carefully to my needs and created a p experience buying a car with Paul Miller Subaru was completely positive. My salesperson, Ryan Murphy, listened carefully to my needs and created a package that met everything I asked for. Ryan, and everyone working with him, were all welcoming and responsive to my needs. Paul Miller Subaru has a challenge because it is a smaller dealership, and, as such, everything matters, both positive and negative. My experience has been all positive, thanks to Ryan and all with whom he worked. I have since been back for service for my Outback, and found the Service Department (Wayne and others) to be just as friendly and responsive. Count me as a satisfied customer who will be back and who will recommend you to others. More

Everyone was so nice and honest that is was most important to me!! Dealer took his time and went over every detail with us ! Thanks important to me!! Dealer took his time and went over every detail with us ! Thanks More