Paul Miller Subaru
Parsippany, NJ
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Jeff did an excellent job of showing me all the choices of vehicles and options available to me, before I decided to purchase the 2014 Outback. His knowledge of all aspects of the deal (financing, warrante of vehicles and options available to me, before I decided to purchase the 2014 Outback. His knowledge of all aspects of the deal (financing, warrantees ,service, etc.), and his positive attitude were outstanding. More
My experience with Paul Miller Subaru was a great experience. Everyone worked with me in a friendly manor, very professional, pricing was great! they were very negotiable but i used True Car Program experience. Everyone worked with me in a friendly manor, very professional, pricing was great! they were very negotiable but i used True Car Program which I love that this dealer still uses the program it saves customers tons of cash. More
I gave all "greats" to my review because my experience buying a car with Paul Miller Subaru was completely positive. My salesperson, Ryan Murphy, listened carefully to my needs and created a p experience buying a car with Paul Miller Subaru was completely positive. My salesperson, Ryan Murphy, listened carefully to my needs and created a package that met everything I asked for. Ryan, and everyone working with him, were all welcoming and responsive to my needs. Paul Miller Subaru has a challenge because it is a smaller dealership, and, as such, everything matters, both positive and negative. My experience has been all positive, thanks to Ryan and all with whom he worked. I have since been back for service for my Outback, and found the Service Department (Wayne and others) to be just as friendly and responsive. Count me as a satisfied customer who will be back and who will recommend you to others. More
I've taken my car to 4 Subaru dealers; purchased and serviced for 2 years in Utah, an oil change once in Chicago, serviced about a year in Connecticut. This service center was by far the best experienc serviced for 2 years in Utah, an oil change once in Chicago, serviced about a year in Connecticut. This service center was by far the best experience. The dealership in Utah was fine, but nothing extraordinary and they seldom had loaner vehicles. My oil was overfilled in Chicago and when I called to talk to them about it they were very rude. The services in Connecticut were very expensive, it was difficult to get and appointment and they were a bit slow. The hours of operation are very impressive and helpful. Fitting me in the morning after the accident was no problem. Vanessa was superb, accommodating, and very helpful. The diagnosis was surprisingly fast. The free loaner vehicle was wonderful. They came in exactly on the estimate. I think what says the most is that no other dealer has EVER sent me an invitation to review my experience. Good work and I'll certainly be coming back. -J V More
they set up a service time that was convenient for me and allowed me to have a courtesy car. Once I was there, everyone was very polite and helpful. they answered any questions I had. they called me durin allowed me to have a courtesy car. Once I was there, everyone was very polite and helpful. they answered any questions I had. they called me during the service to let me know what was being done and again get my OK for it and then they called when the service was finished. the car was ready when promised. and they washed the car before giving it back to me, very appreciated in our current snowy/salty driving conditions. More
After being given the "run around" from a Honda After being given the "run around" from a Honda dealership, my wife and I decided to shop elsewhere. We came across a Jeep Liberty Limited that was a After being given the "run around" from a Honda dealership, my wife and I decided to shop elsewhere. We came across a Jeep Liberty Limited that was advertised on Auto Trader which led us to this dealership. From the moment I spoke with Brian the sales manager, then meeting with Mike the salesman, I knew we were dealing with professionals. They were straight forward and honest. I highly recommend this dealership. More
Went in with a budget of $12000, Ryan was able to convince me to up my budget to $20000+, not by being ridiculously pushy or being your typical "car salesman" he let his personality do the talking. L convince me to up my budget to $20000+, not by being ridiculously pushy or being your typical "car salesman" he let his personality do the talking. Laid back, explained everything I wanted and needed to know, let me make my own decisions and catered to my needs. He was always on top of everything when asked and gave you the service you want when looking for a car. He was so good my dad is convinced now he will come back in the future to deal with Ryan again to buy another Subaru. He was literally that good. I'll be honest we were afraid of dealing with the whole buying a car process and dealing with your typical run of the mill car salesman, Ryan was far from that and was beyond exceptional. I will be honest and not xx you when I say that Ryan was a good chunk of the reason I bought a new car through his service, politeness, friendliness, personability, and just all around great attitude and personality. He just has IT when it comes to making your car buying experience and overall car shopping experience the best possible and perfection. If you need a car, used or new, TALK TO RYAN MURPHY. He is your golden ticket to the best car sales experience you can have. My dad is over 50 and has bought several cars, and said the same thing, he's that xxxx good. More
The dealership and its employees are the best. They make the car buying experience easy and actually fun! I would highly recommend it, as I have already! the car buying experience easy and actually fun! I would highly recommend it, as I have already! More
If you could give more than a rating of 5 for Price, we would go to 10. We used the internet to work with dealers within 100 miles and Sharon's price was the BEST. She responded within 24 hours and we had would go to 10. We used the internet to work with dealers within 100 miles and Sharon's price was the BEST. She responded within 24 hours and we had a new car within the week - the model, color and price we wanted. Sharon was incredibly friendly, understanding and helpful. She went above and beyond in our eyes. We were exceptionally pleased with the whole process. More