Paul Miller Subaru

Why we retruned to Paul Miller Subaru, In January 2014, my wife and I purchased our Jeep Liberty Limited from Paul Miller Subaru. Once we decided to purchase a second vehicle, we immediatel In January 2014, my wife and I purchased our Jeep Liberty Limited from Paul Miller Subaru. Once we decided to purchase a second vehicle, we immediately visited their web page and came across a Hummer H3. We called Brian (used car sales manager) and visited the showroom the following day and met with Ron Sheffield and Mike Geller for a second time. Just as our first visit, they were professional and superb. We completed the deal without the anxiety we are accustomed to from other dealerships. As a consumer, I highly recommend this dealership. My only issue is that my wife now wants the H3 but I'm sure we will compromise. More

Service visit Service was excellent except for oil spill in engine compartment requiring return visit to get it cleaned up. I was treated very patiently with my Blu Service was excellent except for oil spill in engine compartment requiring return visit to get it cleaned up. I was treated very patiently with my Bluetooth problem. More

Absolutely Perfect WRX Purchase Experience! My father and I had been in the market for a 2014 WRX for two months, searching for not only a good deal, but also for a particular color/trim (White My father and I had been in the market for a 2014 WRX for two months, searching for not only a good deal, but also for a particular color/trim (White or Ice Silver Base Sedan with as few accessories as possible). After exchanging emails and phone calls with roughly two dozen dealers from Maine all the way down to Virginia, we stumbled across Paul Miller Subaru selling the last new 2014 Ice Silver Base WRX Sedan with no accessories they had in their inventory. After inquiring about the e-price and exchanging a few emails and calls with Sharon, we agreed to an 'out the door price" and scheduled pickup for one week later. The transaction was perfect! A few emails were sent back and forth during the week to prepare the paperwork for the car before coming in to take delivery, and once arriving at the dealership, the purchase of the vehicle itself took minutes! Sharon also worked with us to transfer over existing registration/license plates to the new WRX since we were registering the car in New York. All our requests had been met as well, including not to wash the car prior to delivery, and including a copy of the window sticker with the car. Another nice gesture we had never seen at any other Subaru dealership before was the use of no-drill front license plate mounts. This is definitely something any other WRX/STI driver would appreciate, since drilling holes in the front bumper is generally frowned upon. For Paul Miller to install a $35 no-drill aluminum front plate adapter at no additional cost to keep the bumper from unnecessary holes and scratches shows the type of attention to detail the dealership has for it's entire business. In addition to having an efficient and smooth transaction, we have to commend Paul Miller and Sharon for being very courteous and professional throughout the entire process. Unlike the other dealers we had contacted, the Paul Miller staff exhibited no high-pressure tactics, price inflation, or attempt to sell us any unwanted accessories, warranty, or services. All in all, we had a great experience with no problems whatsoever. We will most definitely recommend Paul Miller Subaru or any of the Paul Miller Auto Group dealerships to anyone searching for a new vehicle! More

leasing of new Subaru Forester My husband and I leased a 2015 Subaru Forester from Mr. Ingram Lewis. Mr Lewis was extremely helpful, professional and knowledgeable. Our whole e My husband and I leased a 2015 Subaru Forester from Mr. Ingram Lewis. Mr Lewis was extremely helpful, professional and knowledgeable. Our whole experience was very pleasant. More

Terrible Experience This was the absolute worst car experience I've ever had, and I've bought 8 cars. I'm in Michigan and found this dealership through eBay. They just go This was the absolute worst car experience I've ever had, and I've bought 8 cars. I'm in Michigan and found this dealership through eBay. They just got in an 07 Acura RDX which was exactly what I was looking for. I called them, asked about the condition. They told me everything was great, the fluids were brought back to stock, the car looked and drove great, blah blah blah. My dad was in New Jersey right around this time, so he went to pick it up for me. While test driving it, a transmission error appeared on the nav. Big red flag... They looked at it and found that the car had no issues, so they said. To be safe, my dad convinced them to give me a 30 day tranny warranty. Hesitantly, they did. Once the car was in my possession, I brought it to my local Acura dealership, to make sure the transmission was okay. Lo and Behold, the transmission didn't need to be repaired, but it actually needed a replacement. We contacted them (Brian Gasokosky specifically) and told them the issue since we had the warranty on the car. He didn't believe us! Why would an Acura dealer lie? We then asked the Acura dealership for proof to send to this terrible Subaru dealership. We sent that over and still they wouldn't fix the car. What's the point of a warranty when they don't back it up? Finally, they offered to take the car back, but they wouldn't fix it. What car dealership ever takes cars back? It was very fishy. They either knew the car was crap, they were trying to avoid a lawsuit because we had the proof of warranty, or they didn't think we would accept. Needless to say, we returned it. Then it was a huge pain to get my money back. It took about a week and a half to get it. What a pain in the butt. NEVER BUY FROM THEM, THEY'RE CROOKS! TL;DR - I bought a car with a warranty, it had a bad transmission. Brian would not back up the warranty. We ended up returning the car and were out about $1,000 in shipping/repair costs. More

Salesmen was courteous. He explained everything thoroughly. I was happy with the service. I would recommend your dealer to a friend and family. Thank You for everything. thoroughly. I was happy with the service. I would recommend your dealer to a friend and family. Thank You for everything. More

Sharon was super efficient. Collection of vehicle and signing of documents happened in minutes. Very impressive. I recommended the dealership to a friend and he bought an Forester the next day. signing of documents happened in minutes. Very impressive. I recommended the dealership to a friend and he bought an Forester the next day. More

It was a pleasure dealing with the friendly and professional staff at Paul Miller Subaru. Especially the General Manager Jim and the salesperson Sam. They made the purchasing of our new Subaru a ve professional staff at Paul Miller Subaru. Especially the General Manager Jim and the salesperson Sam. They made the purchasing of our new Subaru a very pleasant experience.Great service and very knowledgeable staff!!! We are really happy with our purchase. Thank you all!!!! More

2014 Subaru XV Crosstrek Purchased a 2014 XV Crosstrek from Paul Miller using the Costco Auto Buying Program. I worked with Sharon Coppola their Internet Sales Manager. Pre-ar Purchased a 2014 XV Crosstrek from Paul Miller using the Costco Auto Buying Program. I worked with Sharon Coppola their Internet Sales Manager. Pre-arranged Costco pricing made this purchase a no-brainer. I contacted other dealer with the Costco price and they could not match it. No-haggle car buying experience and Sharon and Jim were pleasure to work with. Costco price + Paul Miller Subaru = Satisfied Customer Thanks! Brian F. More

My husband and I were considering several different models/brands and had been to quite a few area car dealerships over the course of a couple of weeks. Ryan Murphy at Paul Miller Subaru was by far the models/brands and had been to quite a few area car dealerships over the course of a couple of weeks. Ryan Murphy at Paul Miller Subaru was by far the most knowledgeable and professional salesman that we dealt with out of all of them. Ryan is courteous, friendly, laid-back and, most importantly, thoroughly knowledgeable and enthusiastic about his product. More