Paul Miller Subaru
Parsippany, NJ
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Professional, Great Deal I purchased both of my Subaru Outbacks through Paul Miller Subaru. I had such a trustworthy experience that of course I tried to work again with the I purchased both of my Subaru Outbacks through Paul Miller Subaru. I had such a trustworthy experience that of course I tried to work again with the same representative, Sharon Coppola, and had uniformly great experience. She will tell you exactly what you will get and communicates clearly in writing. She holds to her word and there were no "games". I purchased vehicles at the beginning of the season, when the vehicles were Nationally in short supply. In both instances, the finance terms on the final day of purchase even improved from what was actually quoted when I ordered the vehicles. Their service department has nice amenities and great customer service. Despite not selling $100,000 cars, they make you feel like you are being supported as if you did. It seems like the extended warranties will therefore be a great value. More
Saw a used vehicle online I needed a vehicle quickly for my family to use as the car they were driving finally died. While online looking at dealers in the area saw a vehicle i I needed a vehicle quickly for my family to use as the car they were driving finally died. While online looking at dealers in the area saw a vehicle in my price range at Paul Miller Subaru. Upon calling them was put in touch with sales rep Ryan Murphy who was able to put a package together for me in a very professional manner within a very short turn around time. The staff was very pleasant from the receptionist upon entering (I think her name was Cristen) to the general manager (Mr Ron Sheffield) along with my sales rep Ryan were all outstanding and thorough in their ability to accomodate my specific needs. Would definitely do businee here again. cvet72 More
Great experience began online I searched for several months for a specific model used car, and located what I was looking for at Paul Miller Subaru. Sharon Coppola responded quick I searched for several months for a specific model used car, and located what I was looking for at Paul Miller Subaru. Sharon Coppola responded quickly to my request and provided the information I needed. She followed up promptly to questions, and we mad arrangements for an appointment. I was a little nervous to drive 1.5 hours, wife and three kids in tow, from our house in CT, but I was not disappointed. Sharon Coppola was friendly and treated me fairly, and she also kept tabs on me throughout the process even though she was incredibly busy. I would certainly buy from her and Paul Miller again! More
Great dealership Randy was so nice and helpful- I was very stressed about the whole car buying situation (as I've only done it once in my life and was buying used for Randy was so nice and helpful- I was very stressed about the whole car buying situation (as I've only done it once in my life and was buying used for the first time to replace a car someone else totaled when parked). He was calm, answered all of my questions, gave me time to think, and really tried to make me feel happy and comfortable in my decision. In the end I bought the same model with less mileage from a different auto dealership, but I wish I could have given my business to Paul Miller Suburu. Next time I am looking to purchase a new car I would like it to be a Suburu, and I will definitely come here. More
Best NJ Internet Sales After deciding upon the exact model and accessories we wanted in a 2015 Forester, I contacted more than half a dozen dealerships simply to get their b After deciding upon the exact model and accessories we wanted in a 2015 Forester, I contacted more than half a dozen dealerships simply to get their best competitive price quote. Sharon Coppola, Paul Miller's internet sales manager, was by far the best. She worked late nights to provide a fast turn around on the quote, provided the full list of additional fees necessary to determine the 'out the door' price, and never played any old fashioned salesperson games. Straight up and honest in all of our dealings. The Paul Miller price quote was the least expensive of any NJ dealership, beating some by almost $1500! More
Top notch dealership After a horrible experience at Morristown Subaru, I went to Paul Miller and had the opposite experience. I got an excellent deal without any games an After a horrible experience at Morristown Subaru, I went to Paul Miller and had the opposite experience. I got an excellent deal without any games and the salesman, Nelson, was a pleasure to deal with. I highly recommend this dealer. More
Bought Three Subarus from Ryan! After shopping around extensively both last summer and just this week, we went to Paul Miller Subaru and with the help of Ryan Murphy, bought three Su After shopping around extensively both last summer and just this week, we went to Paul Miller Subaru and with the help of Ryan Murphy, bought three Subarus in two years. We think that Subaru offers excellent value, particulary with the Certified PreOwned Program, to begin with and through Ryan and the Paul Miller team we are very happy with the pricing they offered on the cars we purchased! Compared with other dealers, Paul Miller consistently had lower mileage preowned cars available. Ryan made the whole process easy and was very efficient in the use of our time.....he and his sales manager, Jeremy, stayed late after hours this week to process the deal. I am happy to recommend Paul Miller and Ryan in particular. More
Great service! Service tech was exceptionally responsive to my concerns. Repairs that were needed were thoroughly explained and costs provided. Repairs were made rel Service tech was exceptionally responsive to my concerns. Repairs that were needed were thoroughly explained and costs provided. Repairs were made relatively quickly while I waited. The waiting area was comfortable, with a large-screen TV, reading materials, beverages and bagels provided. A very pleasant environment. Car is running like new again! They also gave me a complimentary car wash, More
Sublime Service at Paul Miller Subaru I am alway treated there with great respect. They explained what was needed and why. The price was fine and car delivered on time in tip top shape. I am alway treated there with great respect. They explained what was needed and why. The price was fine and car delivered on time in tip top shape. More
Oil change - scratch on my new Subaru I came in for an oil change for new Subaru Outback but I had a scratch on new Subaru. Wayne took a look at the damage explain what I could do to fix i I came in for an oil change for new Subaru Outback but I had a scratch on new Subaru. Wayne took a look at the damage explain what I could do to fix it and then set me up appointment for the following week to have the work done. Thanks More